Royal Oak Ford
Royal Oak, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,111 reviews
Great service I was trying to lease a new ford edge, and Devin is very helpful. He is always keep close contact with me to know what is my requirement. And he alway I was trying to lease a new ford edge, and Devin is very helpful. He is always keep close contact with me to know what is my requirement. And he always stands at the side of the customers and tries his best to meet customer's requirement. Also he is a very energetic guy and always has smile on his face. It is a nice experience and next time I will also choose him if possible. More
FANTASTIC experience! We were fortunate enough to be referred to Devin Carrier to navigate the purchase of our new Escape. Devin was informative, confident, approachable a We were fortunate enough to be referred to Devin Carrier to navigate the purchase of our new Escape. Devin was informative, confident, approachable and worked as our advocate. When our purchase became more emergent when we experienced a car accident, he worked with my husband on a Sunday via text, email and phone to line up our Monday purchase. He was patient and reassuring when teaching about our new car. Experience was absolutely top notch. More
Amazing service! Devin is amazing at his job! He provided us with the best service we have had at a dealership and was genuinely looking out for us. He had incredible Devin is amazing at his job! He provided us with the best service we have had at a dealership and was genuinely looking out for us. He had incredible patience as we went back and forward on multiple options, and was always flexible and accommodating. Most importantly, he helped us get a great deal that no other dealership was able to compete with. Go see him if you want a Ford! More
Great and quick service Great experience. We had a low-key, no pressure salesman Devin who was knowledgeable and understood immediately our needs and requirements. They were Great experience. We had a low-key, no pressure salesman Devin who was knowledgeable and understood immediately our needs and requirements. They were very patient until we had our paperwork ready. Transactions, vehicle pickup, and paperwork were very quick and easy. The conversations via text were very easy with Devin. Couldn't ask for a smoother or more seamless buying experience. We'll be back for the next vehicle and we strongly recommend this dealer for the best deal and great customer service. More
It was wonderful I give a 5 star because they where very warming and friendly when we first walked in. Devin was every helpful and help pick out the right car for my I give a 5 star because they where very warming and friendly when we first walked in. Devin was every helpful and help pick out the right car for my daughter and I! I love my new car thank you :) More
Best deal around! Devin gave me the best deal out of 4 dealerships in the area. He was friendly and professional. Don in Finance was also very pleasant to deal with. Ov Devin gave me the best deal out of 4 dealerships in the area. He was friendly and professional. Don in Finance was also very pleasant to deal with. Overall satisfied and would recommend doing business with them! More
easy great exspeirience although royal oak ford is only the second dealer I have had to work with it is a very good one to go to. I initiated conversations with Devin Carrier although royal oak ford is only the second dealer I have had to work with it is a very good one to go to. I initiated conversations with Devin Carrier via text and he was very nice and patient to talk with me about my options and what I'm looking for in a car. I told him I was looking for a deal on a ford escape and found a few I liked. came in to look at a 17 model year escape that I thought I could afford and walked away with more than I expected for less than the used model. I am now the proud owner of a 2018 ford escape titanium loaded. thanks for the patients Devin More
Excellent service The whole team, Devin and Don went the extra mile to get me in a vehicle. My credit was under 600, they found a finance way that fit my credit rating The whole team, Devin and Don went the extra mile to get me in a vehicle. My credit was under 600, they found a finance way that fit my credit rating and help me to DRIVE away in a brand new vehicle. In September of 2017, I was looking for a car, not ready to buy, I called and talked to Devin, in December Devin called to see if I was ready. In February I received a call from Devin again. This time I was ready, but my credit wasn't. I told Devin, he said don't worry, that he would try several avenues to get me in a car. It took him 9 hours work (in between his other customers) one day and 3 hours the next. Devin in his job is very caring about his customers. He's persistent, goal driven, patient and kind. More
Easiest Car Purchase Ever Devin sold me a car yesterday and I can’t wait to do it again. He is a straight shooter and worked hard to make sure he gave us the best deal possible Devin sold me a car yesterday and I can’t wait to do it again. He is a straight shooter and worked hard to make sure he gave us the best deal possible. I traded in a car to lease a new Explorer and he was transparent and professional, I will come visit him again. Sal More
Great Experience! I have dealt with Royal Oak Ford for several years and have always had a good experience with their personnel. They are friendly and helpful. I have dealt with Royal Oak Ford for several years and have always had a good experience with their personnel. They are friendly and helpful. More