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Royal Oak Ford

Royal Oak, MI

4.7
1,097 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area. Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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27550 Woodward Ave

Royal Oak, MI

48073

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Showing 1,097 reviews

March 14, 2018

It was wonderful I give a 5 star because they where very warming and friendly when we first walked in. Devin was every helpful and help pick out the right car for my More

by Elaine23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Apr 02, 2018 -

Royal Oak Ford responded

We are happy to hear that you and your daughter had a great experience with Devin on your recent visit to our dealership. We appreciate the follow up and your business. We look forward to serving you in the future. Safe and happy driving

March 13, 2018

Best deal around! Devin gave me the best deal out of 4 dealerships in the area. He was friendly and professional. Don in Finance was also very pleasant to deal with. Ov More

by CarolAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Socia, Devin Carrier
Mar 20, 2018 -

Royal Oak Ford responded

Thank you for the great review! We are happy to hear that Devin and Don extended the great customer care that you deserve. Thank you for choosing Royal Oak Ford. We look forward to serving you in the future!

March 04, 2018

easy great exspeirience although royal oak ford is only the second dealer I have had to work with it is a very good one to go to. I initiated conversations with Devin Carrier More

by CALVIN LAMORIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Mar 12, 2018 -

Royal Oak Ford responded

Thank you for sharing. Your feedback helps us to know that we are providing the great service that our valued customers deserve. We are happy to hear that we exceeded your expectations! We look forward to serving you in the future. In the meantime enjoy your new Escape and safe travels!

March 03, 2018

Excellent service The whole team, Devin and Don went the extra mile to get me in a vehicle. My credit was under 600, they found a finance way that fit my credit rating More

by Faith2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Socia, Devin Carrier
Mar 12, 2018 -

Royal Oak Ford responded

Thank you for sharing your recent car buying experience. We are happy to hear that you received the excellent customer service that Devin extended. We appreciate that you chose Royal Oak Ford and we look forward to serving you in the future.

March 03, 2018

Easiest Car Purchase Ever Devin sold me a car yesterday and I can’t wait to do it again. He is a straight shooter and worked hard to make sure he gave us the best deal possible More

by Mut1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Mar 12, 2018 -

Royal Oak Ford responded

Thank you for your feedback. Our entire staff is dedicated to providing the highest level of service possible. We are pleased to hear that Devin provided that for you. We appreciate your business and look forward to serving you in the future. Enjoy your new Explorer and happy driving!

March 01, 2018

Great Experience! I have dealt with Royal Oak Ford for several years and have always had a good experience with their personnel. They are friendly and helpful. More

by Syldet
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2018 -

Royal Oak Ford responded

Thank you for your business. We appreciate your feedback and look forward to a continuing relationship. We are committed to providing a positive car buying experience to all of our valued customers. Safe and happy driving!

March 01, 2018

Amazing job My salesperson was Heather Miller. We had already been in contact before I came in, so she knew what I wanted and had a few cars ready for me to try. More

by Escape18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Socia
Mar 12, 2018 -

Royal Oak Ford responded

Thank you for your feedback. It is our goal that all of our valued customers are completely satisfied with the service they receive hear at Royal Oak Ford. It is great to hear that Heather and Don provided that for you. Enjoy your new vehicle and thanks again for choosing Royal Oak Ford!

March 01, 2018

Purchased 2015 Ford Focus Outstanding service. Heather Miller went above and beyond to make sure I was able to purchase a vehicle ASAP after my previous car was totaled. She is More

by Chadsc66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2018 -

Royal Oak Ford responded

Thank you for sharing about the quality of service that Heather provided. Our number 1 goal is to provide the best car buying experience to our customers. We hope you will continue to choose Royal Oak Ford for all of your automotive needs. Enjoy your new vehicle and happy driving!

February 28, 2018

No Pressure Deal I contacted several dealers over a 24 hour period, Devin at Royal Oak Ford was the quickest to respond and the most accomodating. He was extremely pro More

by Swgetz88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Mason, Jermey Johnston, Steve Simon, Don Socia, Devin Carrier
Mar 08, 2018 -

Royal Oak Ford responded

Thank you for sharing your recent experience with Devin and with Royal Oak Ford. Devin has been an asset to our organization. We can always depend on him to extend the highest level of customer service. We understand that time is precious and we appreciate that took the time to give us your feedback. Thank you for choosing Royal Oak Ford and we look forward to serving you in the future.

February 26, 2018

Devin cares Devin is a solid guy. No b.s. He was very patient with us as we transitioned from another lease. He must have ran a dozen sets of numbers until we fou More

by Mquiz74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Mar 08, 2018 -

Royal Oak Ford responded

Thank you for your feedback. Buying or leasing a vehicle is a major purchase and we appreciate that you chose Royal Oak Ford. We encourage our staff to extend the best possible service to our valued customers. Devin can always be depended on to do just that. We look forward to serving you in the future.

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