Royal Oak Ford
Royal Oak, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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It was wonderful I give a 5 star because they where very warming and friendly when we first walked in. Devin was every helpful and help pick out the right car for my I give a 5 star because they where very warming and friendly when we first walked in. Devin was every helpful and help pick out the right car for my daughter and I! I love my new car thank you :) More
Best deal around! Devin gave me the best deal out of 4 dealerships in the area. He was friendly and professional. Don in Finance was also very pleasant to deal with. Ov Devin gave me the best deal out of 4 dealerships in the area. He was friendly and professional. Don in Finance was also very pleasant to deal with. Overall satisfied and would recommend doing business with them! More
easy great exspeirience although royal oak ford is only the second dealer I have had to work with it is a very good one to go to. I initiated conversations with Devin Carrier although royal oak ford is only the second dealer I have had to work with it is a very good one to go to. I initiated conversations with Devin Carrier via text and he was very nice and patient to talk with me about my options and what I'm looking for in a car. I told him I was looking for a deal on a ford escape and found a few I liked. came in to look at a 17 model year escape that I thought I could afford and walked away with more than I expected for less than the used model. I am now the proud owner of a 2018 ford escape titanium loaded. thanks for the patients Devin More
Excellent service The whole team, Devin and Don went the extra mile to get me in a vehicle. My credit was under 600, they found a finance way that fit my credit rating The whole team, Devin and Don went the extra mile to get me in a vehicle. My credit was under 600, they found a finance way that fit my credit rating and help me to DRIVE away in a brand new vehicle. In September of 2017, I was looking for a car, not ready to buy, I called and talked to Devin, in December Devin called to see if I was ready. In February I received a call from Devin again. This time I was ready, but my credit wasn't. I told Devin, he said don't worry, that he would try several avenues to get me in a car. It took him 9 hours work (in between his other customers) one day and 3 hours the next. Devin in his job is very caring about his customers. He's persistent, goal driven, patient and kind. More
Easiest Car Purchase Ever Devin sold me a car yesterday and I can’t wait to do it again. He is a straight shooter and worked hard to make sure he gave us the best deal possible Devin sold me a car yesterday and I can’t wait to do it again. He is a straight shooter and worked hard to make sure he gave us the best deal possible. I traded in a car to lease a new Explorer and he was transparent and professional, I will come visit him again. Sal More
Great Experience! I have dealt with Royal Oak Ford for several years and have always had a good experience with their personnel. They are friendly and helpful. I have dealt with Royal Oak Ford for several years and have always had a good experience with their personnel. They are friendly and helpful. More
Amazing job My salesperson was Heather Miller. We had already been in contact before I came in, so she knew what I wanted and had a few cars ready for me to try. My salesperson was Heather Miller. We had already been in contact before I came in, so she knew what I wanted and had a few cars ready for me to try. Heather was very helpful in the process, compassionate, caring and she took the time to listen to my needs. I did not feel bullied, pressured or rushed at all. Heather was able to get what I wanted and the finance guy Don was able to get me financed at a great rate and payment. They were both beyond amazing and I would refer anyone to work with them. Great job guys! More
Purchased 2015 Ford Focus Outstanding service. Heather Miller went above and beyond to make sure I was able to purchase a vehicle ASAP after my previous car was totaled. She is Outstanding service. Heather Miller went above and beyond to make sure I was able to purchase a vehicle ASAP after my previous car was totaled. She is AMAZING!! It really put me at ease while dealing with my recent accident to know Heather was doing everything she could to make the purchase as easy as possible. Everyone that dealt with the actual closing was extremely fast, efficient and friendly. My family has been purchasing/leasing cars with Royal Oak Ford since I was in elementary school -- we keep coming back due to the awesome service. More
No Pressure Deal I contacted several dealers over a 24 hour period, Devin at Royal Oak Ford was the quickest to respond and the most accomodating. He was extremely pro I contacted several dealers over a 24 hour period, Devin at Royal Oak Ford was the quickest to respond and the most accomodating. He was extremely professional, but also has a laid back side that makes you feel at ease. There was literally not one pressure tactic used throughout my entire experience here, not Devin, not the "numbers" guy, no one. I have bought and sold several new and used vehicles over the past several years, not once has any of those experiences even come close to how awesome my experience was at Royal Oak Ford with Devin. My entire deal was done over text and email. By the time I went to the dealership, for the first time, the truck was sitting at the front waiting for me. Couple signatures, and i was out the door. I want to thank the entire staff at Royal Oak Ford for making me comfortable and confident in my decision. I will not go anywhere else, but you have to promise to keep Devin on board. More
Devin cares Devin is a solid guy. No b.s. He was very patient with us as we transitioned from another lease. He must have ran a dozen sets of numbers until we fou Devin is a solid guy. No b.s. He was very patient with us as we transitioned from another lease. He must have ran a dozen sets of numbers until we found the right deal on the right vehicle More