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Royal Oak Ford

Royal Oak, MI

4.7
1,097 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area. Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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27550 Woodward Ave

Royal Oak, MI

48073

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Showing 1,097 reviews

April 03, 2018

New Car and Great Price!!!! I’ve been dealing with Larry since I got my first leased vehicle and his service has always been phenomenal! Thanks Larry and Royal Oak Ford!! More

by JalenAnkton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy Mason, Don Socia, Larry Moore
Apr 12, 2018 -

Royal Oak Ford responded

Thanks for the great feedback! We are happy to know that you received phenomenal service from Larry. We encourage all of our staff to extend great service and Larry is a prime example. Enjoy your new Ford and we look forward to serving you in the future.

March 30, 2018

Devin is the man! Beyond thankful I went through him! I took my time getting out of a lease and was on and off about turning it in early. Once I made the decision to go ahead I then had a lot of questions More

by Outdoorsmen4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Simon, Devin Carrier
Apr 12, 2018 -

Royal Oak Ford responded

Thank you for sharing about your recent experience with Devin and Royal Oak Ford. We are delighted to hear that Devin extended the great customer care that you deserve. Thank you for choosing Royal Oak Ford and we look forward to your future business. Enjoy your new Ford!

March 30, 2018

Great experience. Fantastic customer service Larry Moore and the Royal Oak team delivered more than I expected. Thanks and keep it up the great customer service and fantastic deals. Much apprecia More

by Luke123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Moore
Apr 12, 2018 -

Royal Oak Ford responded

It is always great to hear when our staff has gone above and beyond! You deserve the highest level of customer care. Thank you for choosing Royal Oak Ford. We look forward to serving you in the future. In the meantime safe and happy driving!

March 26, 2018

Excellent Buying Experience! Right from the very first contact, Devin respected my time and wishes for a new vehicle. My wife and I showed up early, drove a few cars, talked about More

by DAVID C TISCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Apr 12, 2018 -

Royal Oak Ford responded

Thank you for the great feedback. We appreciate your business and your time. Enjoy your new Fusion and we look forward to you choosing Royal Oak Ford for all of your automotive needs. Safe travels!

March 23, 2018

2018 Ford Explorer Devin worked extremely quick and effeciently to not only get me into the car I wanted, but to do away with the 6 months I still had on my current leas More

by Steve1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Apr 12, 2018 -

Royal Oak Ford responded

Thank you for your feedback. We are happy to know that Devin extended such great service and was able to assist you in achieving your objectives. Your recommendation means a lot to Devin and to Royal Oak Ford. We look forward to serving all of your automotive needs. Happy driving and end enjoy your new Explorer.

March 22, 2018

GREAT SALES TEAM The entire team at Royal Oak Ford was very knowledgeable and customer focused, especially my salesperson Devin Carrier. He provided excellent customer More

by SYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Apr 09, 2018 -

Royal Oak Ford responded

Thank you for the positive comments about Royal Oak Ford and Devin. Your recommendation means everything to us. We pledge to keep earning your confidence in us. Please let us know when we can serve you again in the future. Until then, enjoy your new vehicle and safe travels!

March 21, 2018

Great service I was trying to lease a new ford edge, and Devin is very helpful. He is always keep close contact with me to know what is my requirement. And he alway More

by verse1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Apr 09, 2018 -

Royal Oak Ford responded

Thank you for sharing. It is great to read such wonderful comments about your recent buying experience with Devin. We understand that it is a big decision where you purchase your car from and we are grateful to have been chosen. Thank you again for your business and we look forward to your next visit!

March 20, 2018

FANTASTIC experience! We were fortunate enough to be referred to Devin Carrier to navigate the purchase of our new Escape. Devin was informative, confident, approachable a More

by Annp77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Apr 09, 2018 -

Royal Oak Ford responded

Thank you for taking the time to share your recent experience with Devin and Royal Oak Ford. We encourage all of our staff to extent the highest level of care and Devin is a prime example! We appreciate your business and look forward to serving all of your automotive needs.

March 16, 2018

Amazing service! Devin is amazing at his job! He provided us with the best service we have had at a dealership and was genuinely looking out for us. He had incredible More

by MariaRJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Apr 02, 2018 -

Royal Oak Ford responded

We are happy to hear that you had a great experience on your recent visit to our dealership. Devin has been a valuable to our sales staff. We appreciate the follow up and your business. We look forward to serving you in the future. Safe and happy driving!

March 15, 2018

Great and quick service Great experience. We had a low-key, no pressure salesman Devin who was knowledgeable and understood immediately our needs and requirements. They were More

by rishika15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Apr 02, 2018 -

Royal Oak Ford responded

Thank you for your feedback. We are happy to hear that you are happy with the care that Devin extended. Royal Oak Ford appreciates your time as well as your business. Enjoy your new vehicle and we look forward to serving you in the future!

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