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Royal Oak Ford

Royal Oak, MI

4.7
1,111 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area. Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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27550 Woodward Ave

Royal Oak, MI

48073

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Showing 1,111 reviews

April 21, 2018

Thanks Devin was my salesman when other car company's couldn't get me into a different car royal oak Ford said we will and they did Devin and the men who got More

by Butche44
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Daniele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Simon, Don Socia, Devin Carrier
May 29, 2018 -

Royal Oak Ford responded

Thank you for giving us the opportunity to earn your business. We take our valued customers seriously and will work hard to assist them. Enjoy your new Ford and we hope you will continue to choose Royal Oak Ford.

April 20, 2018

Very good experience Devin was very helpful when picking out my escape. I ask for a lot of different quote and he was able to answer me back always in minutes. And I loved More

by Ldonnelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
May 29, 2018 -

Royal Oak Ford responded

Thanks for taking the time to share your experience. We believe that leasing or purchasing a vehicle should be a smooth stress free transaction. It is gratifying to hear that Devin was able to accommodate you in the process. We value your time and your business and look forward to serving you in the future.

April 16, 2018

Great first time experience. Devin was awesome from start to finish. He was professional and knowledgable. All the while, quite charming and personalable. I would definitely recom More

by MsJones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
May 29, 2018 -

Royal Oak Ford responded

Thank you for your feedback. We encourage all of our staff to provide the highest level of customer care and Devin never fails to deliver. Your recommendation means a lot and we look forward to serving you in the future.

April 13, 2018

Loving it. Came into the dealership to look and drove off in my new truck. I could not beat the price.Devin and his team went the extra mile to get it done. I wo More

by Saycheese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Simon, Devin Carrier
Apr 27, 2018 -

Royal Oak Ford responded

Thanks for the positive remarks! Your recommendation means a lot to us and inspires us to strive for excellence everyday. Devin is a prime example. We look forward to serving you in the future. Until then, enjoy your new truck!

April 13, 2018

Devin Carrier is the way to go! Working with Devin was an absolute joy. This was my first time buying a car and I was nervous about dealing with the typical “car salesman.” Devin mad More

by Lexie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Apr 27, 2018 -

Royal Oak Ford responded

It is our mission to offer our customers an easy, hassle free experience when purchasing or leasing a new vehicle. Devin never fails to deliver. We appreciate your business and look forward to serving you in the future. Enjoy your new Ford and safe travels!

April 12, 2018

Focus Fun Heather made the buying experience very easy. She is very professional and knowledgeable. All of my questions were answered. I am having a lot of f More

by fffun77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2018 -

Royal Oak Ford responded

Thank you for sharing. We are delighted that you had a great buying experience with Heather and our dealership. If you need anything in the future, please don't hesitate to reach out to us. In the meantime, enjoy your new Focus!

April 11, 2018

Great customer service. Long story short, went to look at a used truck and walked away with a new truck. No pressure. Heather was awesome. Whole team was awesome, they stayed More

by Pazman613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2018 -

Royal Oak Ford responded

Thanks for the great remarks. We are happy to know that Heather and our team provided the awesome customer care that you deserve. Thank you for choosing Royal Oak Ford and enjoy your new Ford Truck!

April 10, 2018

Love my Edge! Love Devin! Devin was so helpful in finding the car for me. Devin also took the time to show me the features of the car and setup my phone. Great experience! More

by Maureen
Recommend Dealer
Yes
Employees Worked With
Steve Simon, Devin Carrier
Apr 17, 2018 -

Royal Oak Ford responded

We are happy to hear that you had a great experience with Devin and with Royal Oak Ford. Please let us know when we can be of service again. In the meantime safe and happy driving!

April 07, 2018

Great experience The guys at Royal Oak Ford were very helpful and did a great job finding me a new car. Mark and Ray were especially helpful and made sure I found exac More

by FordEscapeFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lange, Ray Kupka
Apr 17, 2018 -

Royal Oak Ford responded

Thank you for your feedback. It is good to know that Mark and Ray were able to assist you in finding the perfect Escape. Thank you for choosing Royal Oak Ford and we look forward to serving you again in the future.

April 07, 2018

Friendly service We came in at a very busy time, but Ray was very friendly and helpful and kept the process moving along. Would recommend to anyone. More

by Gobot
Recommend Dealer
Yes
Employees Worked With
Ray Kupka
Apr 17, 2018 -

Royal Oak Ford responded

Thanks for taking the time to give us your feedback. And thank you for choosing Royal Oak Ford. Your recommendation means everything to us. We appreciate your business and look forward to serving you in the future.

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