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Royal Oak Ford

Royal Oak, MI

4.7
1,097 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area. Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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27550 Woodward Ave

Royal Oak, MI

48073

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Showing 1,097 reviews

April 13, 2018

Devin Carrier is the way to go! Working with Devin was an absolute joy. This was my first time buying a car and I was nervous about dealing with the typical “car salesman.” Devin mad More

by Lexie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Apr 27, 2018 -

Royal Oak Ford responded

It is our mission to offer our customers an easy, hassle free experience when purchasing or leasing a new vehicle. Devin never fails to deliver. We appreciate your business and look forward to serving you in the future. Enjoy your new Ford and safe travels!

April 12, 2018

Focus Fun Heather made the buying experience very easy. She is very professional and knowledgeable. All of my questions were answered. I am having a lot of f More

by fffun77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2018 -

Royal Oak Ford responded

Thank you for sharing. We are delighted that you had a great buying experience with Heather and our dealership. If you need anything in the future, please don't hesitate to reach out to us. In the meantime, enjoy your new Focus!

April 11, 2018

Great customer service. Long story short, went to look at a used truck and walked away with a new truck. No pressure. Heather was awesome. Whole team was awesome, they stayed More

by Pazman613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2018 -

Royal Oak Ford responded

Thanks for the great remarks. We are happy to know that Heather and our team provided the awesome customer care that you deserve. Thank you for choosing Royal Oak Ford and enjoy your new Ford Truck!

April 10, 2018

Love my Edge! Love Devin! Devin was so helpful in finding the car for me. Devin also took the time to show me the features of the car and setup my phone. Great experience! More

by Maureen
Recommend Dealer
Yes
Employees Worked With
Steve Simon, Devin Carrier
Apr 17, 2018 -

Royal Oak Ford responded

We are happy to hear that you had a great experience with Devin and with Royal Oak Ford. Please let us know when we can be of service again. In the meantime safe and happy driving!

April 07, 2018

Great experience The guys at Royal Oak Ford were very helpful and did a great job finding me a new car. Mark and Ray were especially helpful and made sure I found exac More

by FordEscapeFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lange, Ray Kupka
Apr 17, 2018 -

Royal Oak Ford responded

Thank you for your feedback. It is good to know that Mark and Ray were able to assist you in finding the perfect Escape. Thank you for choosing Royal Oak Ford and we look forward to serving you again in the future.

April 07, 2018

Friendly service We came in at a very busy time, but Ray was very friendly and helpful and kept the process moving along. Would recommend to anyone. More

by Gobot
Recommend Dealer
Yes
Employees Worked With
Ray Kupka
Apr 17, 2018 -

Royal Oak Ford responded

Thanks for taking the time to give us your feedback. And thank you for choosing Royal Oak Ford. Your recommendation means everything to us. We appreciate your business and look forward to serving you in the future.

April 05, 2018

Ask for Larry Moore at Royal Oak Ford Larry Moore and Royal oak ford are the best way to go for any car buyer looking for quality service. This is my third vehicle from Larry, and i keep c More

by Clubberlang1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Great radio station choice. Classic Funk, Steve Simon, Larry Moore
Apr 17, 2018 -

Royal Oak Ford responded

Thank you so much for your feedback and your loyal patronage. We are happy to hear that Larry has continued to extend the great customer care that you deserve. We look forward to serving you again. In the meantime, safe and happy driving.

April 04, 2018

Great second experience at Royal Oak Ford I am grateful to Larry and Jamal at Royal Oak Ford for helping me to lease my second Escape through this dealership. They worked hard to earn my busi More

by karine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal, Larry Moore
Apr 17, 2018 -

Royal Oak Ford responded

Thank you for the great remarks. We are delighted t hear that you had such a positive experience. It is our objective to make certain that our valued customers receive the highest level of customer care and we can always count on Larry and Jamal to deliver. We appreciate your business and look forward to your continued patronage. Enjoy your ne Escape!

April 03, 2018

My experience Devin is an amazing guy to work with. His customer service is awesome! He is very knowledgeable and had no problem answering any questions I had. Devi More

by tinker01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Apr 12, 2018 -

Royal Oak Ford responded

Thank you for the positive feedback. We are happy to hear that Devin extended to you great customer care. We take pride in the knowledge and professionalism of our staff. Devin is a prime example. Thank for choosing Royal Oak Ford and we look forward to your future business! Enjoy your new Ford!

April 03, 2018

Incredible experience! Devin Carrier went above and beyond to get me into a car that I could afford. Thank you to everyone at Royal Oak Ford for a wonderful car buying exper More

by H3n50n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Apr 12, 2018 -

Royal Oak Ford responded

Thank you for sharing! It is great to know that Devin was able to assist you in achieving your objective and provided you with a wonderful car buying experience. Your recommendation means a lot to us and we look forward to serving you again in the future! Safe and happy driving.

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