Royal Oak Ford

Explorer lease Everyone at the dealership was great and made our first ford experience smooth and enjoyable. Our salesman Steve Eby was professional, friendly and th Everyone at the dealership was great and made our first ford experience smooth and enjoyable. Our salesman Steve Eby was professional, friendly and thorough. He made sure to answer all of our questions and help us with everything from showing us how to use the remote start to setting up the app for your phone. We would definitely recommend anyone looking for a car to go see him. More

Listens and Excellent Service I purchased a "new" used 2015 Ford Explorer XLT in 2017 from Royal Oak Ford. It's been a pretty good vehicle with some minor issues. Although I no lon I purchased a "new" used 2015 Ford Explorer XLT in 2017 from Royal Oak Ford. It's been a pretty good vehicle with some minor issues. Although I no longer live in Michigan, Mark Lange at Royal Oak Ford has been the only person to respond to and legitimately deal with the issues and has been happy to address these issues when I do come back to town. In a world where not everyone lives by their word, Mark Lange at Royal Oak Ford does. Thank you! More

Pleasant experience We had an easy test drive and purchase experience. Steve helped us find the best car for our budget and worked with is to get the financing that fit. We had an easy test drive and purchase experience. Steve helped us find the best car for our budget and worked with is to get the financing that fit. More

Amazing car amazing salesman Devin was an amazing salesman. During the process he was never pushy. He made sure I was comfortable with the deal before I brought the car. And he m Devin was an amazing salesman. During the process he was never pushy. He made sure I was comfortable with the deal before I brought the car. And he made me I was aware of all of my options. Overall I loved the experience. More

Fast, efficient and excellent Our experience dealing with Devin at Royal Oak Ford was the best we've had. Got the exact vehicle we were looking for, plus our process was fast and e Our experience dealing with Devin at Royal Oak Ford was the best we've had. Got the exact vehicle we were looking for, plus our process was fast and efficient. Thanks for Great service!! More

Excellent customer service Walked into Royal Oak Ford knowing what I was looking for. First person I made contact with was Devin Carrier. Devin listened to what I was looking fo Walked into Royal Oak Ford knowing what I was looking for. First person I made contact with was Devin Carrier. Devin listened to what I was looking for and made it happen. The entire process was quick and I never had a doubt about what a good deal I was getting. I knew I didn't need to go to any other dealership looking that Devin Carrier at Royal Oak Ford gave me the best car buying experience. Thanks More

Great Service Everyone, especially Steven Eby, was friendly and extremely helpful. He definitely went above and beyond to help me get the perfect car for a great pr Everyone, especially Steven Eby, was friendly and extremely helpful. He definitely went above and beyond to help me get the perfect car for a great price More

Smooth transaction My salesman for two recently purchased vehicles at Royal Oak Ford was Devin Carrier. Devin was great to work with and has excellent sales skills. Ve My salesman for two recently purchased vehicles at Royal Oak Ford was Devin Carrier. Devin was great to work with and has excellent sales skills. Very honest and assists the customer in every manner. A very comfortable transaction with each purchase. Jeffrey Martin, Finance Mgr. was also very excellent to work with and was very knowledgable of the transaction and all the paper work that was involved. Extremely efficient. More

Pleasant experience Very professional, accommodating staff. Issue free process. Excellent customer service. Entire staff was very welcoming, even those who were not invo Very professional, accommodating staff. Issue free process. Excellent customer service. Entire staff was very welcoming, even those who were not involved in my transaction. I will definately refer family and friends. More

Devin is the man! Working with Devin was great - he was honest and up front about what we needed to get into a great F150! Not only did he find me a ton of discounts b Working with Devin was great - he was honest and up front about what we needed to get into a great F150! Not only did he find me a ton of discounts but he helped me get the best value for my old vehicle. More