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Royal Oak Ford

Royal Oak, MI

Overview
Employees
Reviews
Vehicles
4.7
1,098 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area. Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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27550 Woodward Ave

Royal Oak, MI

48073

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Showing 1,098 reviews

September 18, 2023

Purchasing the car was confusing at one point we were being shown a car, and another customer came over to let us know if she had just purchased that car. We did end up purchasing a car. When we arrived More

by Smarfan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nate Wells
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September 14, 2023

The. Deal was fiery helpful finding the car that was right for me ,worked the price that fit my budget More

by Tzrebski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Simon, Mike Schneider
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Sep 17, 2023 -

Royal Oak Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

September 11, 2023

My salesman, Steve Eby, who I have gotten a few cars from at Royal Oak Ford, has done it again. He got me another great deal, this time a dealer special. I now have a new 2-year lease on a new car and my new More

by davidcovault
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Eby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evo
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Sep 14, 2023 -

Royal Oak Ford responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 05, 2023

Awesome experience. We were able to see vehicles that hadn’t even been inspected yet. Donald was so patient as this momma debated and re-drove vehicles to make a decisio More

by Sburkh724
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Donald Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2023 -

Royal Oak Ford responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

August 30, 2023

I bought a vehicle and 5 days later. I have to do work on it.🤬 More

by mmaine_simmons
Purchase Time
Recommend Dealer
No
Employees Worked With
Donald Fleming
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2023 -

Royal Oak Ford responded

Hi, thank you for taking the time to leave us your feedback. Please give us a call at (248) 548-4100 if you’d like to discuss this matter further. We look forward to hearing from you. Take care.

August 28, 2023

Jack was amazing and helped me throughout the whole sale process. Happy with my vehicle More

by Johndmonte123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Monte
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Sep 07, 2023 -

Royal Oak Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If there is anything else we can do to assist you, please let us know! Take care!

August 25, 2023

My salesperson, Heather Miller, was excellent. She and everyone else at the dealership made purchasing my new vehicle simple and stress-free. More

by mconeall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Simon
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Sep 07, 2023 -

Royal Oak Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

July 28, 2023

This was my 10th car purchase in my lifetime. . Nate did a great job and I would work with him again. Very positive experience! More

by Beth S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Simon, Nate Wells
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Sep 26, 2023 -

Royal Oak Ford responded

Beth S, thank you for leaving such a great review and high star rating. Beth S, your comments keep us motivated and working hard for all our guests! Safe travels!

July 17, 2023

Nate at Royal Oak Ford was extremely professional and easy to work with. He was upfront, professional, and handled our entire visit smoothly. I would absolutely visit Royal Oak Ford again and recommend t More

by Smh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Wells
Report | Print
Sep 07, 2023 -

Royal Oak Ford responded

Hi, thanks for your praise and kind comments about our team. We appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!

July 17, 2023

Great customer service,they really care about the car buyer, always there for you throughout More

by Nyotis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2023 -

Royal Oak Ford responded

Hi, thank you so much for your positive comments about Royal Oak Ford! Please let us know if there is ever anything else we can do for you! Safe travels!

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