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Royal Oak Ford

Royal Oak, MI

4.7
1,112 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area. Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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27550 Woodward Ave

Royal Oak, MI

48073

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Showing 1,112 reviews

December 06, 2023

Everyone was very helpful and pleasant to work with. Salesman, Sales Manager, Finance and owner. Always a pleasure doing Business with this Dealership. Been working with them for many years and always a More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Eby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Royal Oak Ford responded

Hi Steve, thank you for leaving such a great review and high star rating. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 27, 2023

Heather Miller was the best! !! She is very knowledgeable and patient and wanted to make sure we were happy with the car we chose. We would highly recommend her to family and frie More

by karensclary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Simon
Nov 30, 2023 -

Royal Oak Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

November 23, 2023

Heather made this process a breeze! Maximum effort on their part, it was very much appreciated! More

by bnyoas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Simon
November 21, 2023

I had a great experience at Royal Oak Ford. Everyone was professional and easy to work with. More

by cblackburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Long
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Royal Oak Ford responded

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

November 15, 2023

I had been looking around for a car for a while. I have good credit, but I've only had it for about a year. Plus I just got into a stable job a few months ago. Being my first car it was incredibly d More

by HANNABUG01139
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Royal Oak Ford responded

Hi, we are happy we could make your experience a positive one! At Royal Oak Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 14, 2023

A very good experience turning in our leased Escape and within 2 hours going home with a leased 2024 Edge. An excellent vehicle and an excellent performance by Derek Britton in Sales . More

by Crashsafety specialist
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Royal Oak Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

November 09, 2023

The best service I have ever had . Always polite great service. I wouldn't go anywhere else. More

by debbieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Royal Oak Ford responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 26, 2023

I had a great dealership experience with Brendan. He found the right vehicle for me along with lots of available incentives, and made the process so simple and easy. I really appreciated the vehicle More

by alissab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Royal Oak Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Royal Oak Ford. Please let us know if there is ever anything else we can do for you! Safe travels!

October 25, 2023

Mike brought my vehicle right in when I arrived & made sure that my truck was done as it should have been. He offered me discounted cost since I needed to bring my truck back to complete service. Mike was More

by chill.15655
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Royal Oak Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Royal Oak Ford. Please let us know if there is ever anything else we can do for you! Safe travels!

October 24, 2023

Was a pleasure dealing with Donald and ROF. They were very accommodating with making sure I was happy with the purchase More

by CEAVES
Recommend Dealer
Yes
Employees Worked With
Donald Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Royal Oak Ford responded

Hi, thank you for sharing your positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

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