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Royal Oak Ford
Royal Oak, MI
1,131 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area.
Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,131 reviews
July 10, 2020
Everyone at the dealership represented true teamwork. I worked with a young man named Matthew Peters he was very knowledgeable about his job and patient with me as a customer. He was able to get me into a worked with a young man named Matthew Peters he was very knowledgeable about his job and patient with me as a customer. He was able to get me into a vehicle I love. He deserves a raise Royal Oak Ford made a great choice hiring him! More
by Kanishan8
Employees Worked With
Matthew Peters
July 10, 2020
They had the exact vehicle I wanted in stock with no haggle. Great service all around and explained everything I needed to know. I would recommend Royal Oak Ford to anyone in the market for a vehicle ne haggle. Great service all around and explained everything I needed to know. I would recommend Royal Oak Ford to anyone in the market for a vehicle new or used. More
by dannos72
July 03, 2020
I got my new lease because my last car was a lemon from the sterling heights ford and heather helped me get the best deals possible! She went above and beyond for me the sterling heights ford and heather helped me get the best deals possible! She went above and beyond for me More
by csains464
Employees Worked With
July 02, 2020
Heather Miller deserves a big bonus or raise for going above and beyond to make buying a new car painless. We were both pleased with all Ms. Miller and her dedication, hard work and positive attitude. above and beyond to make buying a new car painless. We were both pleased with all Ms. Miller and her dedication, hard work and positive attitude. She serves a 10+ Thanks again , Chris & Heather Schwartz More
by copswife13
Employees Worked With
July 02, 2020
Our experience was absolutely fantastic! Thank you Heather. We absolutely love the F1 50 and are so thankful you found it in my husband’s favorite color! We will see you in three years Heather. We absolutely love the F1 50 and are so thankful you found it in my husband’s favorite color! We will see you in three years More
by shirlcord
Employees Worked With
July 02, 2020
a really nice car it is more then i expected so many new apps the car drives and handles really well thanks devin it was good too be back at royal oak ford apps the car drives and handles really well thanks devin it was good too be back at royal oak ford More
by butche144
Employees Worked With
Other Employees :
Cathy Mason, Steve Simon, Devin Carrier, Mike Schneider, Mark Lange
July 02, 2020
FANTASTIC! Heather is amazing customer service representative. I love my 202 Ford Edge, thank you for helping me and finding me something I love! Your awesome! Heather is amazing customer service representative. I love my 202 Ford Edge, thank you for helping me and finding me something I love! Your awesome! More
by Montg194
Employees Worked With
July 01, 2020
Donald of Royal Oak Ford was outstanding to work with on our used vehicle purchase. We had a lot of complicated questions and requests but Donald managed everything seamlessly, fairly, and professionally. H our used vehicle purchase. We had a lot of complicated questions and requests but Donald managed everything seamlessly, fairly, and professionally. He kept us updated throughout. Hopefully we can do business with Royal Oak Ford again! Appreciate everything Donald and the team did for us. More
by vaughan.eleanor
Employees Worked With
June 26, 2020
Vehicle searching is very tedious, but Vernon made things smooth. He was friendly, knowledgeable and I appreciated him for his help.. Thank you again Vernon🙂 smooth. He was friendly, knowledgeable and I appreciated him for his help.. Thank you again Vernon🙂 More
by Shawn
Employees Worked With
Vernon Davis
