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Royal Oak Ford

Royal Oak, MI

4.7
1,098 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area. Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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27550 Woodward Ave

Royal Oak, MI

48073

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Showing 1,098 reviews

February 01, 2024

Purchased a preowned car from Donald at Royal Oak Ford. He was flexible with the trade in value and secured the best financing for my purchase. It was a good experience. The dealership was expedient and st More

by LVALICE48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Royal Oak Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

December 28, 2023

Helping us to best deal they are friendly. They are helpful and they give me all the option and they try to give me a lot of deal all the time they respond. Super fast sober flexible More

by Maher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Royal Oak Ford responded

Reviews like yours provide encouraging feedback. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 15, 2023

Purchased a vehicle from Royal Oak Ford (Steve Elich) and had a wonderful experience. No pushy salesman to deal with or hidden fees or agendas to filter thru. Steve was pleasant, honest, and easy to deal w More

by Dale P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Elich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Royal Oak Ford responded

We are happy we could make your experience a positive one! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

December 14, 2023

I always have a great experience at Royal oak Ford. Great work staff. Clean environment. I will always lease for ROF. More

by mckfam1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Brostenianc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Simon, Mike Schneider
Dec 16, 2023 -

Royal Oak Ford responded

Hi, your wonderful feedback and rating mean a lot to us. Safe travels!

December 12, 2023

Just LOVE my New Old Ford Edge that I purchase at Royal Oak Ford Dealer, in Michigan. Salesperson, Donald was very polite and professional. He understood and helped me finance this vehicle within a few d More

by KMITTEFF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2023 -

Royal Oak Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

December 10, 2023

The dealership from which I purchased my Fiesta and have brought it back for servicing, scheduled and no. I have always received courteous and professional treatment from everyone at the dealership, and tha More

by progan01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Brostenianc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Royal Oak Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Royal Oak Ford! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

December 06, 2023

Everyone was very helpful and pleasant to work with. Salesman, Sales Manager, Finance and owner. Always a pleasure doing Business with this Dealership. Been working with them for many years and always a More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Eby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Royal Oak Ford responded

Hi Steve, thank you for leaving such a great review and high star rating. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 27, 2023

Heather Miller was the best! !! She is very knowledgeable and patient and wanted to make sure we were happy with the car we chose. We would highly recommend her to family and frie More

by karensclary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Simon
Nov 30, 2023 -

Royal Oak Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

November 23, 2023

Heather made this process a breeze! Maximum effort on their part, it was very much appreciated! More

by bnyoas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Simon
November 21, 2023

I had a great experience at Royal Oak Ford. Everyone was professional and easy to work with. More

by cblackburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Long
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Royal Oak Ford responded

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

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