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Royal Oak Ford
Royal Oak, MI
1,100 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area.
Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,100 reviews
August 25, 2020
My wife and I had a really positive experience overall. Matt was very helpful and responsive throughout the process. My wife worked with him more throughout the purchase, but I had communication with him v Matt was very helpful and responsive throughout the process. My wife worked with him more throughout the purchase, but I had communication with him via phone and email. More
by Steve.webster109
Employees Worked With
Matthew Peters
August 25, 2020
These guys really got me a great deal on a used car. They worked out the perfect deal at a tough time for me. They go above and beyond to take care of the community. They were never pushing me to purchase so worked out the perfect deal at a tough time for me. They go above and beyond to take care of the community. They were never pushing me to purchase something I wasn’t comfortable buying. I will be back to buy through them on my next car and you should too. More
by ziolkorz
Employees Worked With
Jacob Swanson, Mark Lange, Matthew Peters
August 21, 2020
It was good to dealing with Devin. I felt he was honest and knew his product. It was a quick and easy transaction and did what he could to work with me. I would recommend him to any one interested in any and knew his product. It was a quick and easy transaction and did what he could to work with me. I would recommend him to any one interested in any Ford product. More
by Trailorites
Employees Worked With
Devin Carrier
August 21, 2020
Devin always goes above and beyond for his customers. Cannot recommend his service enough. Next time you need a vehicle, come see Devin Carrier at RO Ford!! Cannot recommend his service enough. Next time you need a vehicle, come see Devin Carrier at RO Ford!! More
by drew.hendrickson94
Employees Worked With
Devin Carrier
August 19, 2020
I came in with a very tight deadline (1 week), specific things I was looking for in a car, and some pretty unusual circumstances with trying to buy a car and move out of state soon after. Matt and Royal Oa things I was looking for in a car, and some pretty unusual circumstances with trying to buy a car and move out of state soon after. Matt and Royal Oak Ford found me the perfect car in time and were very responsive and helpful throughout the entire process. Would definitely recommend! More
by finnorna
August 19, 2020
I had never bought a brand new car before. Devin was very knowledgeable and courteous. He made this process super fun and easy. Thanks! I would 100% recommend doing business with this man. knowledgeable and courteous. He made this process super fun and easy. Thanks! I would 100% recommend doing business with this man. More
by A.mancuso
August 17, 2020
I needed to trade in my used car for a bigger SUV, but I wasn't sure if I wanted to buy or lease. Devin made the process so easy - he was professional and polite. He took time to walk me through everything. wasn't sure if I wanted to buy or lease. Devin made the process so easy - he was professional and polite. He took time to walk me through everything. It's clear that he cares about his customers. More
by jmelkic
Employees Worked With
Devin Carrier
August 17, 2020
I am very pleased with Larry Moore genuine customer service, he went the extra mile to make certain my vehicle would be affordable. Satisfied customer!! service, he went the extra mile to make certain my vehicle would be affordable. Satisfied customer!! More
by Jenae.phillips
Employees Worked With
Larry Moore
August 17, 2020
Devin was great to work with! I needed my lease turn in handled quickly and he was able to do all of the paperwork over the phone. I got exactly what I wanted and was only at the dealership for 30 minutes! handled quickly and he was able to do all of the paperwork over the phone. I got exactly what I wanted and was only at the dealership for 30 minutes! Amazing customer service. More
by ekflint5
Employees Worked With
Devin Carrier
