Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Royal Oak Ford
Royal Oak, MI
1,131 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area.
Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,131 reviews
October 02, 2020
I liked my sales person. Vernon was nice and courteous. He took time to help me with whatever I needed. I think that the service department need to do better with making sure things are properly working He took time to help me with whatever I needed. I think that the service department need to do better with making sure things are properly working with the vehicles. But my salesman was Phenomenal More
by Labillington
Employees Worked With
Vernon Davis
October 01, 2020
My experience was exceptional! I really enjoyed working with Franco! He was patient, kind, informative and helpful! The team went above and beyond my expectations during my transaction. I look forwarded to with Franco! He was patient, kind, informative and helpful! The team went above and beyond my expectations during my transaction. I look forwarded to recommending them to others and using their dealership again for more future business purchases. More
by Kris P
Employees Worked With
Other Employees :
Steve Simon, Mike Schneider
October 01, 2020
Great experience overall. Staff was very friendly and went the extra mile to meet my requests. Will definitely go to them again for any future vehicle purchases. went the extra mile to meet my requests. Will definitely go to them again for any future vehicle purchases. More
by Ron H
Employees Worked With
September 29, 2020
Devin is committed to helping his customers save money and get great deals. Repeat customer and likely will be into the future as well. Thanks Devin! and get great deals. Repeat customer and likely will be into the future as well. Thanks Devin! More
by joey
Employees Worked With
Devin Carrier
September 25, 2020
Matt was really helpful when i was getting a new car. He was friendly and really helpful when i told him i had to work around 5 he made sure that everything goes smoothly and quick so i could get to work ri was friendly and really helpful when i told him i had to work around 5 he made sure that everything goes smoothly and quick so i could get to work right after. More
by ernest
Employees Worked With
Matthew Peters
September 25, 2020
Larry Moore is the definitely truth! He is super personable and will indeed get the job done! I am very happy with my vehicle! Awesome service! personable and will indeed get the job done! I am very happy with my vehicle! Awesome service! More
by Monique
Employees Worked With
Larry Moore
September 24, 2020
Larry and everyone at Royal Oak Ford were helpful and friendly! I would recommend family and friends to the Ford Royal Oak family! Thank you! friendly! I would recommend family and friends to the Ford Royal Oak family! Thank you! More
by rigsby.brandi
Employees Worked With
Larry Moore
September 24, 2020
Devin is always very easy to work with and makes the vehicle lease process very simple. Devin is super popular but still makes you feel like you are the only one. Thanks again!! vehicle lease process very simple. Devin is super popular but still makes you feel like you are the only one. Thanks again!! More
by Todd44
Employees Worked With
Devin Carrier
