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Royal Oak Ford
Royal Oak, MI
1,100 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area.
Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,100 reviews
December 15, 2020
As soon as walked in I was greeted and taken care of like family. Heather Miller was one of the friendliest people I have ever dealt with in the car industry. family. Heather Miller was one of the friendliest people I have ever dealt with in the car industry. More
by chrisrad43
Employees Worked With
December 15, 2020
Devin is a very friendly, knowledgeable, helpful person. I am so excited to have my new Ford Explorer hybrid auto. Thanks Royal Oak Ford and Devin. I am so excited to have my new Ford Explorer hybrid auto. Thanks Royal Oak Ford and Devin. More
by Gmlacey1
Employees Worked With
Other Employees :
Cathy Mason, Steve Simon, Devin Carrier, Mark Lange
December 11, 2020
This was my first car purchase, so I had no idea what I was doing. They kept the process simple enough that I went over during lunch, signed all the documents, and was on my way. was doing. They kept the process simple enough that I went over during lunch, signed all the documents, and was on my way. More
by Drewdmcelroy
Employees Worked With
Larry Moore
December 11, 2020
Devin was great to work with. He was very accommodating, flexible, patient and knowledgeable, I did not know what I wanted and he provided me with many options that would meet my needs. I never felt pressu flexible, patient and knowledgeable, I did not know what I wanted and he provided me with many options that would meet my needs. I never felt pressured. He made everything happen quickly and easy!! More
by Esther Lemaster
Employees Worked With
Devin Carrier
December 11, 2020
My Ford Explorer that I bought in Oct was rear ended an accident and marked for a total loss by insurance. Donald and the resources at Royal Oak Ford went above and beyind in working with me to get another accident and marked for a total loss by insurance. Donald and the resources at Royal Oak Ford went above and beyind in working with me to get another truck. Very good dealership. More
by Ron H
Employees Worked With
December 09, 2020
Jordan was a pleasure to work with! He was very responsive with text and emails. When I finally found a car he had me in and out within a hour. He took time to show me all the features on the car a responsive with text and emails. When I finally found a car he had me in and out within a hour. He took time to show me all the features on the car and set up my FordPass for me. This was my first time using Royal Oak Ford and I will definitely be back! THANKS JORDAN! More
by Lspano228
December 08, 2020
Devin is a pleasure to work with. He is knowledgeable, respectful, and timely. He is not "hard sell"!! We will continue to seek his assistance. respectful, and timely. He is not "hard sell"!! We will continue to seek his assistance. More
by Jturner9
Employees Worked With
Devin Carrier
December 07, 2020
Matthew and all the staff at Royal Oak Ford were very nice and a pleasure to work with. This was my best car buying experience yet! I will definitely go back to them in the future. nice and a pleasure to work with. This was my best car buying experience yet! I will definitely go back to them in the future. More
by Amber
Employees Worked With
Mark Lange, Matthew Peters
December 05, 2020
I loved Heather. She was very friendly and understanding. She went out of her way to understand my situation. I strongly suggest you give Heather a raise. Thank you. understanding. She went out of her way to understand my situation. I strongly suggest you give Heather a raise. Thank you. More
by Elidub20
Employees Worked With
December 04, 2020
Donald was professional, helpful, accommodating and flexible from the beginning of the process all the way to the end. Everyone I encountered at the dealership was also the same way. flexible from the beginning of the process all the way to the end. Everyone I encountered at the dealership was also the same way. More
by KMW
Employees Worked With
