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Royal Oak Ford
Royal Oak, MI
1,105 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area.
Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,105 reviews
September 30, 2024
The dealership was clean. Alan S. Was very good to work with. No high pressure, just really helped us to get into a new F-150 w very short notice. Stayed late to help us ge Alan S. Was very good to work with. No high pressure, just really helped us to get into a new F-150 w very short notice. Stayed late to help us get all the t’s crossed and i’s dotted. More
by vumike_21
Employees Worked With
Alan Suprenant
August 28, 2024
Very friendly employees - I was greeted each time I visited. Very nice showroom it was clean and well organized, and both the showroom and the dealership had good inventory. Great location. visited. Very nice showroom it was clean and well organized, and both the showroom and the dealership had good inventory. Great location. More
by KayCeeElle
Employees Worked With
Alan Suprenant - 5 stars, Steve Simon
August 10, 2024
Tommy White was professional, efficient and expedient. He was knowledgeable about the “A” plan which I used to purchase a new car. He took the time to show me the numerous features on the 2024 Escape. Fin He was knowledgeable about the “A” plan which I used to purchase a new car. He took the time to show me the numerous features on the 2024 Escape. Finance Manager, James, quick and thorough. Overall a great experience. More
by Christopher.zott4
Employees Worked With
August 09, 2024
We dealt specifically with Jordan in the sales department, and he was amazing! Low pressure sales and he did everything in his power to make sure we had a positive experience. department, and he was amazing! Low pressure sales and he did everything in his power to make sure we had a positive experience. More
by Lyndsay
Employees Worked With
August 08, 2024
James was absolutely fantastic and helping me get a loan with my less than spectacular credit. He really did a lot of sourcing for me and gave me several choices of vehicles and payment plans. with my less than spectacular credit. He really did a lot of sourcing for me and gave me several choices of vehicles and payment plans. More
by mcturnerb
Employees Worked With
James Price
July 31, 2024
Heather the salesperson was awesome she took the time with me to make sure I was happy with car. I will come back to her. Thank you so much for taking the time and being patient with me. with me to make sure I was happy with car. I will come back to her. Thank you so much for taking the time and being patient with me. More
by dlwalaszek
Employees Worked With
July 24, 2024
Hood doesn't fit correctly. Poor assembly at plant. Going to body shop on July 25 should be warranty Poor assembly at plant. Going to body shop on July 25 should be warranty More
by wally1948a
Employees Worked With
July 23, 2024
We've purchased all of our cars here,including an '09 escape, '13 escape, '10 focus and '21 ecosport. We are comfortable with the sales and service that they have provided over the years. We have a great escape, '13 escape, '10 focus and '21 ecosport. We are comfortable with the sales and service that they have provided over the years. We have a great salesman who asks all the right questions about what we need in a new vehicle. For us it's all about the people. More
by rwwebbjr
July 23, 2024
Everyone was kind and friendly answered my questions regarding my purchase was quite impressed with staff regarding my purchase was quite impressed with staff More
by Taylor
July 23, 2024
Very courteous and patience helpful making sure you understood helpful in knowing how car works understood helpful in knowing how car works More
by raymond7636
Employees Worked With
