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Royal Oak Ford
Royal Oak, MI
1,100 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area.
Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,100 reviews
February 07, 2021
They were extremely nice and helpful when it came to finding the right car for me. Matthew was able to find all the options I wanted and helped me get my first new car finding the right car for me. Matthew was able to find all the options I wanted and helped me get my first new car More
by Danielbranson19
Employees Worked With
Matthew Peters
February 07, 2021
I was looking to get out of my fusion and into an SUV. I’ve been looking around for months now and Devin and lease coordinator Emma Harbert got me the best deal I found, with a car I love. The service was I’ve been looking around for months now and Devin and lease coordinator Emma Harbert got me the best deal I found, with a car I love. The service was excellent and I was in and out in only a few hours! More
by Morganbarrows99
Employees Worked With
Devin Carrier
February 06, 2021
This was the single best used car buying experience we’ve had! After going to 5 other dealerships we came to Royal Oak Ford. Matt Peters and manager Mark Lange gave incredible service and attention without had! After going to 5 other dealerships we came to Royal Oak Ford. Matt Peters and manager Mark Lange gave incredible service and attention without the annoying pressure, giving us time to talk and think about our purchase. Once we decided we were going buy the car - They set us up for a second test drive, answered all our questions, and most importantly they gave us a GREAT deal! Everything was ready to go with smooth transactions from their financing department and we were in and out of the dealership in no time! I would highly recommend doing business at Royal Oak Ford! More
by Cheri6_1
February 06, 2021
Best car buying experience! This is my second time leasing with Devin he makes everything such a breeze. Highly recommend leasing with him. I will definitely be back for another in the future. leasing with Devin he makes everything such a breeze. Highly recommend leasing with him. I will definitely be back for another in the future. More
by Carrier97
Employees Worked With
Devin Carrier
February 05, 2021
I can’t thank Devin enough for helping me lease my first car! He made this such a fun learning experience and I felt secure making the decision to lease a car from Royal Oak Ford! car! He made this such a fun learning experience and I felt secure making the decision to lease a car from Royal Oak Ford! More
by Gennaaltovilla
Employees Worked With
Devin Carrier
February 03, 2021
Very enjoyable experience! Matthew helped me pick out the perfect car that I now love. Definitely recommend going to him when looking for the best car for you. perfect car that I now love. Definitely recommend going to him when looking for the best car for you. More
by kaitlynpeters1112
Employees Worked With
Matthew Peters
February 03, 2021
Steve is awesome. Super responsive and nice and normal and fair. He should get a giant raise. This is the second car we purchase from Steve in the last couple months and will definitely be back. and fair. He should get a giant raise. This is the second car we purchase from Steve in the last couple months and will definitely be back. More
by Robertstreethippo
Employees Worked With
February 02, 2021
My experience at Royal Oak Ford is always an enjoyable one. The service is very professional but also comforting. The whole team is exceptional, but Heather Miller stands out. She is phenomenal. one. The service is very professional but also comforting. The whole team is exceptional, but Heather Miller stands out. She is phenomenal. More
by Aljac1993
February 02, 2021
Royal Oak Ford has a wonderful sales team! Since 2018, my experiences are always especially made great by all of the awesome assistance provided by Heather Miller. Her representation of Royal Oak Ford's my experiences are always especially made great by all of the awesome assistance provided by Heather Miller. Her representation of Royal Oak Ford's service commitment has always been beyond exceptional in every way, from periodically checking in to see how I'm doing or if I need anything, to making sure I'm kept up to date with the best available offers, new features, and promo events. Even for my birthday, I appreciate her keeping in touch with me. She is very personable, knowledgeable and pleasant to work with, and I enjoy very much being welcomed by her when I visit the dealership. Thank you Heather for all you've done for me! I wish you much continued success in growing with Royal Oak Ford as you present your very best for customers like me! More
by Ladies 1st
