Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Royal Oak Ford
Royal Oak, MI
1,100 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area.
Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,100 reviews
February 22, 2021
Donald was very helpful in explaining the process and meeting my needs in purchasing a new car. Would recommend to anyone to go to Donald when purchasing a used car. meeting my needs in purchasing a new car. Would recommend to anyone to go to Donald when purchasing a used car. More
by mroczkan
Employees Worked With
February 20, 2021
Heather is very friendly and helpful but not pushy in any way. I usually hate this experience but it was a joy with heather! T way. I usually hate this experience but it was a joy with heather! T More
by wkarges
Employees Worked With
February 18, 2021
I have leased my last two vehicles with Heather Miller at Royal Oak Ford. I couldn’t recommend Heather more highly. She is knowledgeable, professional, and responsive. She has earned a customer for life. Royal Oak Ford. I couldn’t recommend Heather more highly. She is knowledgeable, professional, and responsive. She has earned a customer for life. More
by Arik
Employees Worked With
February 18, 2021
Jordan was extremely patient and helpful in getting me the exact Escape I wanted! He and my dear friend Bill, made this the best car buying experience ever!! See Jordan—-be HaPpY! the exact Escape I wanted! He and my dear friend Bill, made this the best car buying experience ever!! See Jordan—-be HaPpY! More
by Mcqueenleigh
February 13, 2021
Larry was fantastic to work with! He is very easy going and yet attentive, pro-active and detail oriented. He made the experience easy and enjoyable. I highly recommend him! and yet attentive, pro-active and detail oriented. He made the experience easy and enjoyable. I highly recommend him! More
by Svireff5
Employees Worked With
Larry Moore
February 13, 2021
I traded in my car here and I could not be happier working with Donald and Mark. They were excellent to work with and very knowledgeable and personable. I would 100% recommend anyone to come through a working with Donald and Mark. They were excellent to work with and very knowledgeable and personable. I would 100% recommend anyone to come through and see Donald. He worked with me to get into a preowned vehicle at a great price and it was by far the best experience I have ever had with a dealership. More
by Polo
February 12, 2021
Donald & Mason were very friendly and helpful. They got me approved and riding in a very nice car. I highly recommend them. Customer service was AWESOME!!! me approved and riding in a very nice car. I highly recommend them. Customer service was AWESOME!!! More
by Jameshia
February 09, 2021
Excellent experience! Devin was great to work with and found me exactly what I wanted in the price range I was wanted to spend. When my lease is up, I plan on coming back! found me exactly what I wanted in the price range I was wanted to spend. When my lease is up, I plan on coming back! More
by Ambaker55
Employees Worked With
Devin Carrier
February 09, 2021
Great customer service. Steve was easy to work with and had the car I wanted ready to go in a day. Always great to work with Roayl oak Ford had the car I wanted ready to go in a day. Always great to work with Roayl oak Ford More
by umich
February 09, 2021
Wonderful Service.Larry Moore was very knowledgeable. Work in a timely matter locating the SUV I requested. Looking forward to doing and recommend other to Royal Oak Ford Thank You Frankie Carter Work in a timely matter locating the SUV I requested. Looking forward to doing and recommend other to Royal Oak Ford Thank You Frankie Carter More
by Carterfrankie72
Employees Worked With
Steve Simon, Larry Moore
