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Royal Oak Ford

Royal Oak, MI

4.7
1,113 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area. Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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27550 Woodward Ave

Royal Oak, MI

48073

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Showing 1,113 reviews

December 20, 2024

Alan at Royal Oak was the best! I came from out of town to buy this Bronco and he made the process so smooth and it was by far the best car buying experience I have ever had. Royal More

by Abbi Grace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Surprenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Dealer had the vehicle we were looking for, the customer support and sales was exceptional. Very organized and clear in the transaction. More

by Bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Elich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

I have purchased 3 Explorers from Royal Oak Ford. They have always been there for me with any vehicle concerns. George my service advisor has always been honest in the repairs for my 2006 Explorer. More

by laurieburcal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Daniele
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Brostenianc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

I had a good experience with everyone there I like the truck and heather was great thank you all More

by Luna0605
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

This is a very friendly dealership. They strike a very good balance between helping and not being too overbearing. Alan was very helpful courteous, and very professional. I would recomm More

by devildawg1972
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Surprenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Tried this dealership 5 years ago, and was less than impressed, and purchased somewhere else. What a total turnaround! VERY happy with my experience this time. More

by mdetav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Surprenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yazin Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim in finance, 5 stars
November 12, 2024

Knowledgeable, very friendly, professional, very helpful, answered all questions, took the time to show us how to work things More

by Lynndanek
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jack Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

My experience with ROF is through their service department and couldn't be happier. I have all my service work done with them including brakes, battery, oil changes, tire rotation etc....George is More

by voodudrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Brostenianc
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Everyone at the dealership was very nice and helpful. Alan, my salesman was wonderful to work with. he made my car purchase easy and not stressful, which I always appreciate. Gave me some great advice! More

by Suzieq45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Surprenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Salesman was professional and respectful. As a female I was kind of expecting to be treated less seriously as a buyer but this did not happen. Both salesman and manager were very easy to talk More

by robinvenet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Eby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evilasio Covacha
5.0
This rating includes all reviews, with more weight given to recent reviews.