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Royal Oak Ford

Royal Oak, MI

4.7
1,105 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area. Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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27550 Woodward Ave

Royal Oak, MI

48073

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Showing 1,105 reviews

November 09, 2024

Everyone at the dealership was very nice and helpful. Alan, my salesman was wonderful to work with. he made my car purchase easy and not stressful, which I always appreciate. Gave me some great advice! More

by Suzieq45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Surprenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Salesman was professional and respectful. As a female I was kind of expecting to be treated less seriously as a buyer but this did not happen. Both salesman and manager were very easy to talk More

by robinvenet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Eby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evilasio Covacha
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

They were honest and professional Helpful every step of the way. Got me prepared beforehand so the day of transaction was simple and easy More

by ryan.griffin94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Alan was fantastic. .! Truly a great salesperson . He took the time to really listen to what I was looking for and not just push a car on me. I loved the transparency of More

by hankinsakimberly
Recommend Dealer
Yes
Employees Worked With
Alan Surprenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

I've purchased two cars through Royal Oak Ford, and I have never been disappointed. The staff is kind, courteous, and never pushy. I recommend them to all of my friends and family who are looking for a n More

by Jon M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Surprenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

I had one of the best purchasing experiences of my life! My salesperson made me feel special. More

by mcalonanjl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Everyone at this dealership was so kind and helpful. It was my first time buying a car and my salesman walked me through the process and gave me plenty of time to look at and drive all the cars. Would r More

by Haley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Monte
Oct 26, 2024 -

Royal Oak Ford responded

Haley, thank you for your kind words and congratulations on your new vehicle! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 24, 2024

Always treated with respect. Never talked down to. Always kept up to date via progress reports. More

by Luddite Crete
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Brostenianc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Royal Oak Ford responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

October 22, 2024

Friendly and helpful staff. Would definitely recommend this dealership. Great location too, easy to get to More

by Amyjeska
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Royal Oak Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

October 18, 2024

Steve Elich is the best! We drove 3 hours to look at the car, and Steve made the process easy and efficient. He was very friendly and professional and we really enjoyed wor More

by Shoushin & Melissa Tang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Elich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Royal Oak Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!