Royal Oak Ford
Royal Oak, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Always treated with respect. Never talked down to. Always kept up to date via progress reports. Never talked down to. Always kept up to date via progress reports. More
Friendly and helpful staff. Would definitely recommend this dealership. Great location too, easy to get to Would definitely recommend this dealership. Great location too, easy to get to More
Steve Elich is the best! We drove 3 hours to look at the car, and Steve made the process easy and efficient. He was very friendly and professional and we really enjoyed wor We drove 3 hours to look at the car, and Steve made the process easy and efficient. He was very friendly and professional and we really enjoyed working with him. The dealership was clean and organized, and everyone was friendly. Thank you, Steve, for all of your help! We highly recommend this dealership. More
The dealership was clean. Alan S. Was very good to work with. No high pressure, just really helped us to get into a new F-150 w very short notice. Stayed late to help us ge Alan S. Was very good to work with. No high pressure, just really helped us to get into a new F-150 w very short notice. Stayed late to help us get all the t’s crossed and i’s dotted. More
Very friendly employees - I was greeted each time I visited. Very nice showroom it was clean and well organized, and both the showroom and the dealership had good inventory. Great location. visited. Very nice showroom it was clean and well organized, and both the showroom and the dealership had good inventory. Great location. More
Tommy White was professional, efficient and expedient. He was knowledgeable about the “A” plan which I used to purchase a new car. He took the time to show me the numerous features on the 2024 Escape. Fin He was knowledgeable about the “A” plan which I used to purchase a new car. He took the time to show me the numerous features on the 2024 Escape. Finance Manager, James, quick and thorough. Overall a great experience. More
We dealt specifically with Jordan in the sales department, and he was amazing! Low pressure sales and he did everything in his power to make sure we had a positive experience. department, and he was amazing! Low pressure sales and he did everything in his power to make sure we had a positive experience. More
James was absolutely fantastic and helping me get a loan with my less than spectacular credit. He really did a lot of sourcing for me and gave me several choices of vehicles and payment plans. with my less than spectacular credit. He really did a lot of sourcing for me and gave me several choices of vehicles and payment plans. More
Heather the salesperson was awesome she took the time with me to make sure I was happy with car. I will come back to her. Thank you so much for taking the time and being patient with me. with me to make sure I was happy with car. I will come back to her. Thank you so much for taking the time and being patient with me. More
Hood doesn't fit correctly. Poor assembly at plant. Going to body shop on July 25 should be warranty Poor assembly at plant. Going to body shop on July 25 should be warranty More