Royal Oak Ford

I had a heat shield problem on my 2013 Ford Focus. I stopped into the dealership and talked to Mark Lange the used car manager. He sent me over to the service department and had one of the mechanics t I stopped into the dealership and talked to Mark Lange the used car manager. He sent me over to the service department and had one of the mechanics take a look at it. He promptly put the car on the hoist and fixed it right away. I went back to thank Mark and told him of all the dealerships whether it was GM or Ford, this is a top notch dealership. There was no charge for the repair. The service department was great. I will certainly recommend all my friends who might need a car in the future to talk to Mark Lange for a used car. My thanks again to Royal Oak Ford for fantastic service. Thank you, Bob Baker More

I have never been treated as well as i have with Heather and Mark Lange from used sales! They were both AWESOME in every way! Thank you!! and Mark Lange from used sales! They were both AWESOME in every way! Thank you!! More

The dealership is very friendly, and not pushy like some sales people can be. I have leased 3 cars from Heather Miller, and I can’t say enough wonderful things about her. I can’t imagine going to anyone els sales people can be. I have leased 3 cars from Heather Miller, and I can’t say enough wonderful things about her. I can’t imagine going to anyone else. More

Mark Lange, Used Car Sales Manager and Annabelle in Finance provided excellent customer service! We have been purchasing new and used vehicles from Royal Oak Ford for over 10 years. Finance provided excellent customer service! We have been purchasing new and used vehicles from Royal Oak Ford for over 10 years. More

Friendly reliable people. I loved Heather and feel she went the extra mile for me I loved Heather and feel she went the extra mile for me More

Everyone was friendly. Heather went the extra mile to get me what I was looking for. Heather went the extra mile to get me what I was looking for. More

This dealership was ideal for me. Very friendly workers with a great vehicle options to choose from. Very friendly workers with a great vehicle options to choose from. More

I was looking for a used vehicle that was affordable and reliable. I sought out Royal Oak Ford based on a recommendation of my Father. Mark Lange helped me out to immensely! I went in looking at one vehicl reliable. I sought out Royal Oak Ford based on a recommendation of my Father. Mark Lange helped me out to immensely! I went in looking at one vehicle but after a few minute discussion he showed me a vehicle that not only fit my needs better but was also in my budget. He and his team went to work hard for me to have me approved, the car cleaned and out the door driving on the road in a matter of a couple hours!! I don't have enough good things to say about Mark and his team!! I highly recommend this dealership and wish I could rate the team and dealership a 10! Keep up the great work! More

I left the dealership where I purchased my car 6 years ago or so and discovered Royal Oak Ford. Their service department is run phenomenally well with the best service reps around. They keep to what they ago or so and discovered Royal Oak Ford. Their service department is run phenomenally well with the best service reps around. They keep to what they promise and they only promise what they can accomplish. I would never purchase a vehicle anywhere else or have anyone other than ROF work on my Escape. More

I woke up Tuesday morning determined to get a new ride and Larry Moore, Mark Lange, and James Price did not disappoint. From the moment I stepped on the lot I was reassured the deal would get done. My 202 and Larry Moore, Mark Lange, and James Price did not disappoint. From the moment I stepped on the lot I was reassured the deal would get done. My 2020 Edge is so fabulous even my husband was impressed and that says a lot. So my advice is don’t walk but run to Royal Oak Ford so the next review will be yours!! More