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Royal Oak Ford

Royal Oak, MI

4.7
1,100 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area. Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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27550 Woodward Ave

Royal Oak, MI

48073

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Showing 1,100 reviews

September 08, 2022

The Royal Oak Family is superb! ! Everyone is so friendly and the buying process is effortless!!! Definitely would give them five stars and a thumbs up!! More

by tjohnson0328
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Terrell-Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2022 -

Royal Oak Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 06, 2022

Everything was great from start to finish oil change truck check out for extended warranty sale lady in used car very helpful with my warranty what was good for me keep up good work More

by willieradney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance Dept in used car For got sale lady named
Sep 08, 2022 -

Royal Oak Ford responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

August 30, 2022

My wife and I purchased a used 2019 ford explorer from the per owned department at royal oak ford. All I have to say is the experience was amazing. They made us feel like family and absolutely met and exc More

by Derekmartin357
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annabelle Lange , Mark Lange, Josue Cortez
Sep 03, 2022 -

Royal Oak Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

August 29, 2022

Everyone here did a phenomenal job of making us feel welcome, comfortable, and got us a stellar deal! Mark Lange, Annabelle Lange, and Josue were all wonderful. We got a great deal and a really great ca More

by heatherstebs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annabelle Lange, Mark Lange, Josue Cortez
Sep 01, 2022 -

Royal Oak Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional questions about your vehicle, we will be more than happy to assist you! Safe travels!

August 28, 2022

Bought a 22 F150 powerboost. I dealt with the assistant used car manager Donald. I’ve bought quite a few cars over the years and I have to say Donald and royal oak ford made it f More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annabelle Lange, Mark Lange
Sep 01, 2022 -

Royal Oak Ford responded

Hi Alex, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 25, 2022

Very great service! ! My survey disappeared Overall exceptional from my Sales person Donald Fleming!! My experience with the dealership was very good. I would recommend More

by haze4-mccullough
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Royal Oak Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

Sep 01, 2022 -

haze4-mccullough responded

Thanks very much for sharing

August 17, 2022

My process was FLAWLESS. My salesman made it pain free and simple. Got me exactly what I wanted at an amazing price. Thumbs up to the whole team at Royal Oak Ford More

by Diamond. H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Cortez
Aug 19, 2022 -

Royal Oak Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

August 10, 2022

Heather was an excellent salesperson. This is our second lease from this dealership. And if I must say, we have always been happy with our purchases. More

by Meca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2022 -

Royal Oak Ford responded

Hi Meca, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

August 05, 2022

We are very pleased with the service we received from Royal Oak Ford. The car was very well detailed. More

by bill Emerson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Royal Oak Ford responded

Hi Bill, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 02, 2022

Steven Eby is a wonderful polite person to work with. He made me feel comfortable! More

by lisaellis4492
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Eby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2022 -

Royal Oak Ford responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Royal Oak Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for your business! Take care!

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