Royal Oak Ford

Don was great to work with. He made sure everything was in place by the time I got to the dealership and the sale was very straightforward. Highly recommend. He made sure everything was in place by the time I got to the dealership and the sale was very straightforward. Highly recommend. More

The sales person did not go over any of the feature or options of the vehicle with us. Seemed to be disengaged in the sales process. Did not discuss the vehicle in any way, shape of form, only assisted wi options of the vehicle with us. Seemed to be disengaged in the sales process. Did not discuss the vehicle in any way, shape of form, only assisted with the negotiation process which was limited. We waited an extremely long time in the lobby to do the paperwork (which we paid cash for the car). More

Brenden & Mike worked with on ordering my Bronco Sport back in August, in December I turned in my lease and picked up a 22 Edge. In January I picked up my 23 Bronco Sport. through out the process I came i back in August, in December I turned in my lease and picked up a 22 Edge. In January I picked up my 23 Bronco Sport. through out the process I came into the dealership a number times and I was always given first class treatment by Mike & Brenden. It has been a pleasure buy vehicles from Royal Oak Ford. More

My experience with Royal Oak Ford was excellent. In general, the staff was very professional and detailed. In particular, Franco Esposito was very attentive to my needs and worked with his manager t In general, the staff was very professional and detailed. In particular, Franco Esposito was very attentive to my needs and worked with his manager to get the deal done. He was very welcoming, a good communicator either in person or via texts/emails. He navigated the trade-in and lease paperwork seamlessly and even provided a demonstration for the new car features before i took off. I am a returning customer and knew right away to ask for Franco based on my experience with him from 2 years ago. More

Mark is excellent! He is very nice, patient and willing to help. A big thank you to him and his son Terry for connecting me with Phil Curtis. This was my first time buy He is very nice, patient and willing to help. A big thank you to him and his son Terry for connecting me with Phil Curtis. This was my first time buying a vehicle and Phil was extremely kind and informative throughout the entire process. Great team, I appreciate them all :) More

My wife and I saw a vehicle online and started talking to Donald. We made a 1hr 30 min drive to test drive a Ford Explorer. We ended up finding a different car we liked better! Donald was very easy to work w Donald. We made a 1hr 30 min drive to test drive a Ford Explorer. We ended up finding a different car we liked better! Donald was very easy to work with and talk to. More

Donald was great and he got us into the car that we wanted and within our time frame , thank you so much. Everyone at the dealership was friendly and very helpful. wanted and within our time frame , thank you so much. Everyone at the dealership was friendly and very helpful. More

Donald was great, not pushy, answered all my questions. There was miscommunication within the dealership, and during my test drive Donald was told the car was sold. There was another hiccup about the inte There was miscommunication within the dealership, and during my test drive Donald was told the car was sold. There was another hiccup about the interest rate and financing because of my out of state residency. So my credit union stepped up and got it accomplished. So I’m happy that things worked out and I got to purchase it! More