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Royal Oak Ford

Royal Oak, MI

4.7
1,109 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area. Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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27550 Woodward Ave

Royal Oak, MI

48073

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Showing 1,109 reviews

August 04, 2017

Listens to What You Want Alex was a pleasure to work with. Other salesmen tried to sell me what I didn't need or want. Alex listened and understood what I needed when leasing More

by Leverbis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Goodson
Aug 04, 2017 -

Royal Oak Ford responded

It is great to hear such wonderful comments about your experience with Royal Oak Ford and with Alex. Customer satisfaction is a high priority with us and we are glad to hear that Alex was able to deliver. We appreciate your feedback and hope to be of service to you in the future.

August 03, 2017

Great experience! I am new to car leasing but with Alex's help, the A/Z Plan discount was a breeze. Royal Oak Ford is a hike from my house so I asked for the car to be More

by Ryanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermey Johnston, Alex Goodson
Aug 03, 2017 -

Royal Oak Ford responded

Thank you for taking the time to give us your feedback on the service you received at Royal Oak Ford. Our mission is to provide the best service and customer experience possible. It is great to hear that Alex was able to go above and beyond to exceed your expectations. We truly appreciate your business and look forward to serving your automotive needs in the future.

August 03, 2017

Great vehicle buying experience Dennis Gawronski made my Explorer purchase a wonderful experience! He is very knowledgeable about my vehicle and went out of his way to make me comfor More

by Marty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Gawronski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2017 -

Royal Oak Ford responded

Thank you for sharing your wonderful experience with Royal Oak Ford and Dennis. We always love to hear from our customers. Please let us and Dennis know when we can be of any future service. We look forward to serving you. Enjoy your new Explorer and safe travels!

August 03, 2017

Great experience! I'm so happy I decided to come in when I did! Dennis got me the car I wanted as well as the price I needed. I couldn't of picked a better dealership t More

by jverdo01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Gawronski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2017 -

Royal Oak Ford responded

Thank you so much for the glowing review! It is Royal Oak Fords policy to offer an easy and hassle free buying experience. Dennis has been a valued asset to our team and we are happy to hear that he did such a good job at fulfilling that mission. Thank you for your business and please don't hesitate to reach out when we can be of service again in the future.

August 03, 2017

A dealership that listens and makes you feel like family. My lease was up and I needed to obtain a car however I did not know if I wanted to buy or lease and I didn't know what car I wanted. Sales Rep John Ag More

by Denise Wieczerza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Agnello, Don Socia, Conor Ryan
Aug 03, 2017 -

Royal Oak Ford responded

Thank you for your feedback. It is Royal Oak Ford's policy to provide customers with the information they need to make an educated decision when purchasing or leasing a vehicle. John has been a valuable part of our team and I will be sure to forward your kind comments. We appreciate your business and hope to serve you in the future.

August 03, 2017

Amazing service!! The service here was so friendly! Devin was awesome and helped me find exactly what I was looking for. He was very helpful and I would recommend check More

by Taylormessinaaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Aug 03, 2017 -

Royal Oak Ford responded

Thank you for reviewing Royal Oak Ford. We are happy to hear that your experience with our dealership and with Devon in particular. It is our objective to provide our customers with friendly and helpful service. We look forward to serving your automotive needs in the future.

August 03, 2017

Ooustanding Car Buying Experience! I recently purchased a vehicle from Dennis Gawronski at Royal Oak Ford and it was one of the smoothest, most enjoyable car buying experiences I have h More

by Mark F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Gawronski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2017 -

Royal Oak Ford responded

Thank you for taking the time to review Royal Oak Ford. We are always happy to hear from our valued customers especially when they let us know that we have exceeded expectations. Dennis is a valued member of our team and I have forwarded your comments to him. Thank you for your business and we appreciate your feedback and your time.

August 03, 2017

From frazzled to Fusion! I do not have the best credit and I've had terrible luck with my cars. From the second I walked into the dealership, Devin did EVERYTHING he could to More

by samsesko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Aug 03, 2017 -

Royal Oak Ford responded

Thank you for your glowing review. Royal Oak Ford is happy that we were able to assist you in your purchase of a new vehicle. It is our mission to provide all of our customers with the best car buying experience possible. Our staff is dedicated to that mission and Devon has been a great addition to our team. Thanks you for your business and we look forward to serving you in the future.

August 01, 2017

NEW CAR PURCHASE Royal Oak Ford was able to give me more than my used car trade in was worth! Their staff (Steven Eby) took the time to search for all of the Ford Esca More

by MQTescapeowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Eby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2017 -

Royal Oak Ford responded

Thank you for taking the time to write such a great review of your experience with Royal Oak Ford and Steve Eby. We appreciate your business and your valuable time. Enjoy your new Escape and we look forward to serving you in the future.

August 01, 2017

Great buying experience Great product great dealership salesman was very knowledgeable I've been to the dealership many times a the parts department well stocked with great h More

by Lobe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Eby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2017 -

Royal Oak Ford responded

Thank you for taking the time to review Royal Oak Ford Parts Department. We take pride in the training and expertise of our Parts and Service employees. I will make certain that your comments are forwarded to our Management team. Thank you for your business and we look forward to serving your automotive needs in the future.

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