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Royal Oak Ford

Royal Oak, MI

4.7
1,097 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area. Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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27550 Woodward Ave

Royal Oak, MI

48073

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Showing 1,097 reviews

July 31, 2017

Steve Eby is a terrific person and easy to work with! Everyone at Royal Oak Ford was kind and courteous. Thanks for everything...love my ride! More

by Pjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Eby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2017 -

Royal Oak Ford responded

Thank you for your great review of Royal Oak Ford and Steve. We are happy that you found your experience so positive. Steve has been a terrific addition to our staff. Enjoy your new vehicle and we look forward to serving you in the future

July 31, 2017

Great experience at Royal Oak Ford! Had an overall great experience picking up my first new car. Steve Eby was very helpful and polite and was very knowledgeable of the different vehicl More

by Cpd223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Eby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2017 -

Royal Oak Ford responded

We appreciate the great feedback and we are happy to know that your experience with Royal Oak Ford and Steve Eby was a great experience. We appreciate your business and look forward to serving you and your family in the future. Enjoy your new vehicle!

July 28, 2017

Great Experience This is my second time leasing an Explorer from RO Ford. My experience with Dennis has been great! He goes out of his way to answer any questions an More

by wiese8441
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Gawronski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2017 -

Royal Oak Ford responded

Thank you for taking the time to give us your feedback. We are happy to hear that your experience with us and Dennis has been a positive one. Royal Oak Ford appreciates your business and looks forward to serving you for years to come.

July 28, 2017

Honest Deals for a Great Product! My family together has leased 5 vehicles from Dennis Gawronski at Royal Oak Ford. He has always worked hard at getting us the car we need in the pric More

by adamanddeb1009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Gawronski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2017 -

Royal Oak Ford responded

Thank you for such a great review. Royal Oak Ford appreciates your business and we realize that it is our customers who are responsible for our success . It is our mission to exceed expectations by providing great service. Dennis and the rest of our team strive for excellence and will continue to offer the best customer experience possible. Enjoy your new vehicle!

April 21, 2017

+$6,000 & treated terribly Please do not buy your car from here. Less than 6 months after buying our Ford F-150 here it needed a new transmission. I understand that things happe More

by TreatedTerribleAtRoyalOakFord
Recommend Dealer
No
Employees Worked With
Don't know names
December 24, 2016

Incredible experience I would suggest this dealership to anybody looking for a car. I went to Royal Oak Ford last week where I got my first lease. Every worker there was ve More

by Kmckenzie95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Eby
November 06, 2016

Worst ever experience! Worst ever experience in a USED CAR SALE (1) star is way to good for them! RUN or take my WARNING! Mike M. salesman, added 12 months of extra payments More

by Beware you
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike M, Mike P & Mike M
November 02, 2016

Rip off. Miscalculation They give a deal to make you love the car and you shake hands on it (it means nothing to them) Then once ur ready they jack up the price due to miscal More

by luxurycar
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I rather not but you get over all picture
November 01, 2016

Attempted overcharge $3000, calls, police, threats, sue The salesman Mike just attempted to charge my husband $3000.00 extra, by adding on 12 payments to the deal. The police are coming, I called the wrong More

by Terry smith
Recommend Dealer
No
Employees Worked With
salesman Mike, wrong manager Mike, and correct manager Mike
July 14, 2016

Avoid These Crooks Let me start by saying I don't have high expectations for used car salesmen. But these guys take the cake. Ask 3 different guys what the price of a More

by royaloakguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat
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