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Royal Oak Ford

Royal Oak, MI

4.7
1,109 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area. Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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27550 Woodward Ave

Royal Oak, MI

48073

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Showing 1,109 reviews

August 11, 2017

Excellent service We came to Royal Oak Ford and worked with Anthony Simon who helped us get the best deal on the new Ford Edge! Anthony and the whole team at this deale More

by Cls5589
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Simon
Aug 11, 2017 -

Royal Oak Ford responded

Thank you for taking the time to give us your feedback. Customer Service is a high priority at Royal Oak Ford and we can always depend on Anthony to deliver. Enjoy your new Ford Edge and don't hesitate to reach out to us when we can be of service in the future.

August 11, 2017

I am a repeat customer of Evilasio's. I bought my 2013 Ford Focus ST from him then traded it in for a 2017 Ford Focus RS. Both cars have been and at great! I really am e More

by Jeff T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evilasio Covacha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2017 -

Royal Oak Ford responded

Thank you for sharing such positive feed back. Our team is dedicated to providing excellent service and we are happy to hear that your experience reflected this. We look forward to serving you in the future. Enjoy your new Focus RS!

August 08, 2017

5 Fords From Royal Oak Ford I just purchased my 5th Ford Product from Royal Oak Ford Dealership. I purchased them from Evilasio Covacha. He is honest, personable and goes out o More

by marison13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evilasio Covacha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2017 -

Royal Oak Ford responded

Thank you for taking the time to let us know about the great service you received here at Royal Oak Ford. Evilasio is a shining example of our policy to extend excellent service to all of our valued customers. We appreciate your feedback and we appreciate your business. Please let us know when we can be of service again.

August 08, 2017

great experience at royal oak ford, always good service Dennis went out of his way to get the exact car we wanted. we are always pleased with his special sales technique, we will continue to refer c More

by edward5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Gawronski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2017 -

Royal Oak Ford responded

We love to hear when our customers have a great car buying experience here at Royal Oak Ford. Customer satisfaction is our highest priority and Dennis shares this philosophy. He has proven to be a great asset to our organization. We certainly appreciate your business and hope to continue serving your automotive needs for many years to come.

August 07, 2017

Highly Recommend Despite moving between states, and within states, I always find myself coming back to Dennis Gawronski year after year to take care all my automotativ More

by Jd625
Recommend Dealer
Yes
Employees Worked With
Dennis Gawronski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2017 -

Royal Oak Ford responded

Royal Oak Ford is always happy to hear when our sales staff has provided outstanding customer service. It is our policy to always offer the best car buying experience to all of our valued customers. Dennis is a prime example of that policy. Thanks for taking the time to let us know about your experience and we look forward to serving your future automotive needs. Safe and happy driving!

August 07, 2017

Easy and simple This was my second experience with Royal Oak Ford and with Dennis and there will be a third. He made everything so simple and easy! Excellent service More

by Leb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Gawronski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2017 -

Royal Oak Ford responded

Thank you for taking the time to let Royal Oak Ford know about your recent experience with our dealership and with Dennis. We encourage all of our staff to strive for excellent customer satisfaction and it is gratifying to know that Dennis did just that. We look forward to serving your automotive needs in the future. Thank you for your business and safe travels.

August 07, 2017

Very professional and friendly Didn't have to wait long for someone to approach me. The whole staff was very friendly and made me and the family members i had with me feel at home More

by May17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Eby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evilasio Covacha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2017 -

Royal Oak Ford responded

Thank you for sharing your recent experience with Royal Oak Ford. We are happy to hear when customers feel at home when visiting us. We strive to make every customer feel welcomed. We look forward to serving you and your family in the future. Until then safe and happy travels.

August 06, 2017

Comfortable and practical Our salesesman was so patient..we never felt like we had to hurry. We ended up buying a used car which was never in our mind at all! But just by lis More

by Pa75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawerence Young
Aug 07, 2017 -

Royal Oak Ford responded

Thank you for taking the time to give us your feedback on your recent experience at Royal Oak Ford. We are happy to hear that Lawrence and Mark were able to assist you in making an informed decision on what was the right vehicle to fulfill your needs. Our sales and Management staff work hard to offer the best customer experience when purchasing a New or Pre-owned vehicle. Thanks again for your feedback and we appreciate your business.

August 06, 2017

Best Ever Car Dealership and Personal I have purchased new a used cars from Royal Oak Ford for the last 6 years and have had the pleasure of working with Dennis Gawronski. I currently have More

by Verdoodt, Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Gawronski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Gawronski
Aug 07, 2017 -

Royal Oak Ford responded

Thank you so much for your positive review of Royal Oak Ford. We strive for excellent customer satisfaction from all of our staff and we are happy to hear that Dennis has repeatedly delivered. We certainly appreciate the feedback and your business. We look forward to serving you in the future. Until then safe and happy driving!

August 05, 2017

My purchase experience was great. Everyone involved wanted me to end up with a great car and a great deal. And that's what happened. I was very happy with the whole experience. More

by Neecar321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Socia, Anthony Nelson
Aug 07, 2017 -

Royal Oak Ford responded

Thank you for letting us know about your great experience with Royal Oak Ford and with Anthony. It is our policy to offer our customers the best car buying experience possible and customer feedback helps us to know when we are living up to that policy. Thank you for your business and please don't hesitate to reach out to us for any future automotive needs.

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