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Royal Oak Ford

Royal Oak, MI

4.7
1,109 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area. Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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27550 Woodward Ave

Royal Oak, MI

48073

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Showing 1,109 reviews

September 01, 2017

Amazing. Quick. Steven Eby was extremely helpful getting me into a car that I love! He looked out for my best interest. He was extremely knowledgeable and was more th More

by kreiter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Eby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Socia
Sep 01, 2017 -

Royal Oak Ford responded

Thank you for taking the time to share your car buying experience at Royal Oak Ford. We take pride in the training and knowledge of our professional staff. We are delighted to hear that Steve was able to assist you in finding the perfect vehicle that you love! We appreciate the opportunity to earn your business and look forward to earning it again in the future.

September 01, 2017

Great experience. They were all friendly. The whole process was very fast and efficient. John even showed us how to setup all of the features in the car. They did More

by Jules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Agnello, Steve Simon
Sep 01, 2017 -

Royal Oak Ford responded

Thank you for sharing the customer experience that you had here at Royal Oak Ford. We certainly love to hear from our valued customers. We believe that communication is vital to a long lasting relationship. Please don't hesitate to reach out to us for any future automotive needs. We appreciate your time and your business and look forward to serving you for many years to come..

August 30, 2017

Accommodating I was really happy how u was treated by evil! I knew exactly what I wanted and he helped me get the information I needed and quickly! He gave me a gre More

by MICHAEL ANDREW JOZEFIAK IV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evilasio Covacha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermey Johnston, Don Socia
Aug 31, 2017 -

Royal Oak Ford responded

Thank you for the great feedback! We greatly appreciate your business especially considering the distance that you drove to business with us. At Royal Oak Ford we believe that all of our customers deserve the best car buying experience possible. We can always rely on Evilasio to deliver that level of customer service. Again thank you and we look forward to serving your automotive needs in the future.

August 30, 2017

Best Dealership! Royal Oak Ford goes above and beyond to make their customers happy. From coffee to a rental car, they are the most professional dealership I have eve More

by Phyllis Mannarino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Brostenianc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Agnello, Steve Simon
Sep 01, 2017 -

Royal Oak Ford responded

Thank you so much for taking the time to review the customer service that you have received at Royal Oak Ford. We love our customers and it is our policy to deliver the highest level of customer service in all of our departments. We appreciate your business and look forward to serving all of your automotive needs in the future.

August 29, 2017

Quick and easy Royal Oak Ford has great customer service. They won't let you walk out of the dealership with a vechicle that you don't like or want. They give very t More

by Brenden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Agnello
Aug 29, 2017 -

Royal Oak Ford responded

Thank you for taking the time to share your experience with us. It is a pleasure for us to know that you were happy with the purchase and the delivery process here at Royal Oak Ford. We appreciate the opportunity to serve you and look forward to serving you in the future. Please don't hesitate to reach out to us or John for future automotive needs.

August 25, 2017

Best car shopping experience! I recently got a great deal on the 2017 Ford Edge with Devin Carrier's assistance. He was easy going which is great because dealers can be real pushy. More

by KJahnke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Socia, Devin Carrier
Aug 25, 2017 -

Royal Oak Ford responded

Thank you for the great feedback. Royal Oak Ford's policy is to deliver the best products and the best prices and the best buying experience possible. We are happy to hear that you are happy with the experience you had with Devin and with our dealership. We appreciate your business. Enjoy your new Edge and we look forward to serving you in the future!

August 24, 2017

Fantastic customer service! Had a wonderful experience. I am on my 7th lease with Royal Oak Ford and would not choose another place to go. They always give me what I'm looking fo More

by alva0719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evilasio Covacha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2017 -

Royal Oak Ford responded

Thank you so much for your continued business and for taking the time to give us your feedback. Royal Oak Ford believes that communication is an important factor in a good relationship. We are happy to hear that you are receiving the great service from Evilasio and the rest of our staff. Thank you again for your business and we look forward to serving you in the future!.

August 15, 2017

If you go anywhere other then Royal Oak Ford, you lose The team at Royal Oak Ford is phenomenal! Once, I opened the doors to the dealership, I was transported to a place where the sky is the limit. With a More

by Cindi10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evilasio Covacha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Socia
Aug 15, 2017 -

Royal Oak Ford responded

Thank you for the positive feedback about your experience with Royal Oak Ford. It is our policy to extend the highest level of service to our valued customers. We are happy to hear that you received the great service that you deserve and we look forward to serving you in the future. Until then, enjoy your new vehicle and safe and happy travels!

August 13, 2017

Wouldn't go anywhere else! With this being my very first lease I had a ton of questions and concerns. I knew what I was looking for but was not sure if I could afford the paymen More

by Dmalerbi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Aug 14, 2017 -

Royal Oak Ford responded

Thank you for your feedback. Royal Oak Ford takes pride in our staffs knowledge and expertise when it comes to our products. We understand that purchasing or leasing a vehicle is a major investment and assisting our customers in making an informed decision is a high priority. We are happy to hear that Devon extended the great customer service that you deserve. Enjoy your new Explorer and we look forward to serving you again!

August 12, 2017

What a great experience! I wanted to turn in my Escape Lease. I decided to choose a different dealership due to recommendations. Dennis Gawronski made the whole experience so More

by Nikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Gawronski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2017 -

Royal Oak Ford responded

Thank you for sharing your recent experience with Royal Oak Ford. It is our business philosophy to deliver the highest level of customer service possible. And we can always depend on Dennis to deliver on that philosophy. We appreciate your business and your time. Enjoy your new vehicle, and we look forward to serving you in the future.

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