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Royal Oak Ford

Royal Oak, MI

4.7
1,109 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area. Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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27550 Woodward Ave

Royal Oak, MI

48073

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Showing 1,109 reviews

September 25, 2017

great car buying experience I highly suggest working with Devin Carrier. He made the whole process easy and painless. I would recommend anyone go to him! Devin is knowledgeable, More

by mbusuito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Sep 25, 2017 -

Royal Oak Ford responded

Thank you for the great review about your dealings with Royal Oak Ford and Devin. We are happy to hear you had a great experience. Please let us know if there is anything else we can do. We look forward to serving you. Enjoy your new vehicle and safe travels!

September 25, 2017

Superior service Excellent care from salesperson John Agnello! He made the experience pain free Spent alot of time with me but never seemed in a hurry. Also, very fri More

by DFisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Agnello
Sep 26, 2017 -

Royal Oak Ford responded

Thank you for taking the time to let us know about your car buying experience at Royal Oak Ford. We are always happy to hear when our staff extends the excellent care that all of our customers deserve. John never fails to deliver. Thank you for your business and we look forward to serving you in the future!

September 24, 2017

Best Experience Ever!!! Evil was amazingly knowledgeable in the entire experience. From locating the perfect vehicle, knowing the exact information that was needed and having More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evilasio Covacha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Socia
Sep 25, 2017 -

Royal Oak Ford responded

Thank you for your wonderful review of your experience at Royal Oak Ford. We can always rely on Evilasio and Don to deliver outstanding service. Enjoy your new Explorer and we look forward to serving you in the future!

September 20, 2017

Awesome! Mr. John Agnello was great in being straightforward and to the point. He didn’t waste any time and was exceedingly helpful in getting myself a lease f More

by PearcyJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Agnello, Don Socia
Sep 21, 2017 -

Royal Oak Ford responded

Thank you for your feedback about your experience with Royal Oak Ford. We are happy to hear that you were extended great customer service from Jon and from Don. It is our policy that all of our staff strive for excellence. Thank you for your business and enjoy your new vehicle!

September 20, 2017

Fast and friendly service I have been going through Dennis for my cars since i started leasing 5 years ago. He put exactly what i was looking for (bigger screen, along the same More

by Amanda Doran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Gawronski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2017 -

Royal Oak Ford responded

Thank you for your great review! Dennis has been a wonderful asset to Royal Oak Ford as he delivers the quality car buying experience to all of his customers. We take pride in the professionalism and knowledge that all members of our staff demonstrates. We appreciate you business and look forward to serving you in the future. Until then safe and happy driving!

September 19, 2017

No BS Devin was extremely helpful, contacted my promptly, but didn't call excessively. He was ready when I got there for my appointment, walked me through e More

by Eric
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Sep 19, 2017 -

Royal Oak Ford responded

Thank you for taking the time to share your experience with Royal Oak Ford. We are delighted that Devin extended the great customer service that you our valued customer deserve. We appreciate your business and look forward to serving you in the future.

September 19, 2017

My New Ford Explorer! This is my third Ford Explorer leased through Royal Oak Ford. Each time Mr. Agnello was extremely helpful in working with me to finding my the exact More

by TomP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Agnello
Sep 19, 2017 -

Royal Oak Ford responded

Thank you so much for your feedback bout Royal Oak Ford! It is great to hear that John provided the top notch service that you deserve. If you have any additional needs or questions we are here to assist. We thank you for your loyalty and look forward to serving you in the future.

September 18, 2017

Excellent Service! Alex was super helpful and knowledgeable with the purchase of my new truck. He made my experience so easy - I would definitely buy from here again. More

by ChadH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Goodson
Sep 19, 2017 -

Royal Oak Ford responded

I would like to thank you for sharing your recent experience with Royal Oak Ford and with Alex. We are always happy to hear from our valued customers especially when the comments are positive. We look forward to serving you in the future. Until then enjoy your new truck!

September 16, 2017

Great experience purchasing a new Escape Dennis was very helpful in exploring our options for a new car. After choosing what I wanted he was great teaching me how to operate a new-to-me tech More

by B248
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Gawronski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2017 -

Royal Oak Ford responded

Thank you so much for your great comments! Royal Oak Ford takes pride in the professionalism and knowledge that our Sales and Service staff display. Dennis a prime example. We appreciate your business and look forward to serving your automotive needs in the future. In the mean time please do not hesitate to reach out to us if you have any questions about your new vehicle. We want to make certain that you enjoy all of the great features of your new Ford.

September 14, 2017

Great dealership and sales John is always great to deal with, Royal Oak Ford makes the process smooth, easy and quick. I have been there multiple times and will certainly go ba More

by Kevin Murawski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Agnello
Sep 14, 2017 -

Royal Oak Ford responded

Thank you for taking the time to share your experience with Royal Oak Ford and John. We appreciate your continued business and look forward to serving all of your future automotive needs. Until then take care and safe driving!

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