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Royal Oak Ford

Royal Oak, MI

4.7
1,109 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area. Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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27550 Woodward Ave

Royal Oak, MI

48073

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Showing 1,109 reviews

October 30, 2017

Low pressure, high customer service! My husband and I took a day off work to visit local dealerships and were especially impressed with Royal Oak Ford's welcoming atmosphere, prompt servi More

by Lori Warner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Goodson
Oct 31, 2017 -

Royal Oak Ford responded

Thank you for the great review! Purchasing or leasing a vehicle is a major decision and we are happy to know that Alex assisted you in making an informed decision that was right for you. We encourage our entire team to extend the highest level of customer service possible. Royal Oak Ford appreciates your business and we look forward to serving your automotive needs in the future. In the meantime, enjoy your new Edge and safe and happy driving!

October 27, 2017

Dont like dealerships - Steve at RO Ford changed that for me Steve Eby changed the experience enough for me to come online and write about it. He was fast with his responses (even on weekends and late night), th More

by leiderja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Eby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evilasio Covacha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Eby, Evilasio Covacha
Oct 31, 2017 -

Royal Oak Ford responded

Thank you for taking the time to share your experience at Royal Oak Ford. We take pride in the professionalism and knowledge that our sales staff extend to our valued customers. Steve and Evilasio are prime examples. We appreciate your business and hope that we have earned the opportunity to serve your future. Enjoy your new vehicle!

October 26, 2017

Wonderful, Great, and Amazing I had such a great experience at Royal Oak Ford. I will NOT lease or buy anywhere else. The team at Royal Oak are phenomenal. They got me in a vehicle More

by Danielle Clarke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Socia, Alex Goodson
Oct 31, 2017 -

Royal Oak Ford responded

Thank you for the great review! Royal Oak Ford is happy to know that you had a phenomenal car buying experience here. We certainly appreciate the fact that you take the time to bring your business to us. Alex and our entire staff will continue to offer you the highest level of customer service that you deserve! Enjoy your new Edge and we look forward to serving you!

October 24, 2017

2017 Ford Mustang EcoBoost Overall great experience!!! Great communication and got me in my new car within a week! Car looks great and I get compliments on it daily. More

by marcmonty39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Oct 24, 2017 -

Royal Oak Ford responded

We are please to hear that you had a great car buying experience here at Royal Oak Ford. We truly appreciate the feedback. We look forward to serving you in the future for any of your automotive needs. Enjoy your new vehicle!

October 24, 2017

Royal Oak Ford Experience Review I recently leased a 2017 Explorer from Royal Oak Ford. I was in the market for a larger vehicle to allow for two toddler car seats. After doing my own More

by kowegner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evilasio Covacha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermey Johnston
Oct 24, 2017 -

Royal Oak Ford responded

We are happy to hear that Royal Oak Ford and Evilasio were able assist you in finding your perfect vehicle. We value our customers and encourage our staff to go above and beyond to make the car buying experience positive. Thank you for allowing us to serve you, and we look forward to serving you in the future. Enjoy your new vehicle!

October 23, 2017

Awesome Pressure Free Experience Heather and Gina assisted me with great genuine conversation and did everything the could to make sure my experience went great. It was an awesome Exp More

by HPDavid313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina McCracken
Oct 24, 2017 -

Royal Oak Ford responded

Royal Oak Ford is happy to hear that you had an awesome car buying experience here! We encourage our entire staff to provide the highest level of customer service possible. We can always depend on Heather and Gina to provide that service. Thank you for your business and we look forward to serving you in the future! Enjoy your new vehicle!

October 23, 2017

Efficient smooth service Very efficient, smooth, and quality of service in leasing my new Ford vehicle today. Was able to walk away in under an hour for the whole process ! More

by Joe Jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Agnello
Oct 24, 2017 -

Royal Oak Ford responded

At Royal Oak Ford we work hard to make our customers car buying experience as smooth and hassle free as possible. We truly appreciate that you made the decision to lease your vehicle from us. We value your time and your business. Thanks for taking the time to share! Enjoy your new vehicle.

October 22, 2017

Professional and quick. Heather Miller made my experience at RO Ford fun! Found me the car I wanted and I was in it a day later! All I dealt with were very friendly and pro More

by saramcclendonrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2017 -

Royal Oak Ford responded

Thank you for sharing your feedback! At Royal Oak Ford we believe that a car buying experience should be positive as it is a major purchase. We are happy to hear that Heather and the rest of our staff were able to make it a happy event! We appreciate your business and hope to serve all of your automotive needs in the future!

October 22, 2017

Great Experience From being greeted at the door to being handed the keys it was an overall great experience. I would highly recommend this dealership and it's staff t More

by SeanG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evilasio Covacha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2017 -

Royal Oak Ford responded

I want to personally thank you for taking the time to review Royal Oak Ford. We are happy to hear that you had a great car buying experience. We appreciate your time and your business and look forward to serving you in the future. Until then safe and happy driving!

October 17, 2017

Great Experience John exceeded my expectations by helping to put me in a vehicle that I wanted and fit my budget. He was able to deliver my vehicle the same day as pur More

by suv2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Agnello
Oct 17, 2017 -

Royal Oak Ford responded

We are very happy to hear that you had a great experience here at Royal Oak Ford. John always goes the extra mile for his customers as do all of our sales staff. We believe that our valued customers deserve the highest level of customer service. Thank you for your business and taking the time to share. Enjoy your new vehicle and we look forward to serving your future automotive needs.

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