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Royal Oak Ford
Royal Oak, MI
1,100 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area.
Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,100 reviews
April 14, 2023
Donald Fleming was the best salesman I have ever dealt with. He was professional and also down to earth. This experience by far was the best I have ever had. Working with Donald was a pleasure and he mad with. He was professional and also down to earth. This experience by far was the best I have ever had. Working with Donald was a pleasure and he made the whole experience stress-free. Thanks again for a memorable experience. More
by Firefighter1599
Employees Worked With
April 13, 2023
I had a truly amazing experience here! It’s my first time buying a car from a dealership, and Nate here at Royal Oak Ford made me feel taken care of. He was very invested in me and my happ It’s my first time buying a car from a dealership, and Nate here at Royal Oak Ford made me feel taken care of. He was very invested in me and my happiness, and made sure everything I wanted was covered. Great salesman at a great dealership! More
by Josh Heath
Employees Worked With
Nate Wells
April 13, 2023
Donald Fleming was very helpful. He also responded back to me in a timely manner. I would definitely refer more customers to him. Very professional! He also responded back to me in a timely manner. I would definitely refer more customers to him. Very professional! More
by S.rucker810
Employees Worked With
April 10, 2023
I am very disappointed with my recent experience purchasing a Ford Edge at Royal Oak Ford. Prior to purchasing, I was assured multiple times by the sales person that the loan rate offered by credit purchasing a Ford Edge at Royal Oak Ford. Prior to purchasing, I was assured multiple times by the sales person that the loan rate offered by credit union would be matched if I applied for a loan at the dealership. The salesperson was told my loan rate at the credit union along with my excellent credit score rating. He confirmed TWICE that he had approval from the loan department to match my credit union rate. This was confirmed via text message by him again an hour before picking up the vehicle. He promised my credit would not be run until he could guarantee a loan rate match. That unfortunately was a lie. The loan officer did his best to rectify the situation, but this never should have happened to begin with. More
by kgluski2
Employees Worked With
March 26, 2023
Salesperson walked me through the entire process and explained all aspects of the sale to me thoroughly. explained all aspects of the sale to me thoroughly. More
by Douglasvollmer
March 26, 2023
Third time leasing through Royal Oak Ford. Why? Because they make it easy. First time doing it on my own. Heather listened to my concerns and addressed them. It wasn't my plan to make the deal Why? Because they make it easy. First time doing it on my own. Heather listened to my concerns and addressed them. It wasn't my plan to make the deal that day but everything fell into place easily so why not? Process completed quickly. More
by Crish
March 07, 2023
Donald was great work with, providing transparent information and prompt communication. I would not hesitate to use Royal Oak Ford for any future purchases, new or used. information and prompt communication. I would not hesitate to use Royal Oak Ford for any future purchases, new or used. More
by Brad
Employees Worked With
March 03, 2023
Jordan was very professional and nice. We never felt like he was trying to push this on us and he was authentic. We never felt like he was trying to push this on us and he was authentic. More
by kelljack
Employees Worked With
