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Royal Oak Ford
Royal Oak, MI
1,113 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area.
Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,113 reviews
June 16, 2023
Tommy White! An effective, consistent, reliable communicator, and also a 1st class fisherman! I think he also beat me playing 'name that tune' on the radio. An effective, consistent, reliable communicator, and also a 1st class fisherman! I think he also beat me playing 'name that tune' on the radio. Pleasant experience - Thanks! Susan More
by susan
Employees Worked With
June 16, 2023
Could not supply Edge we wanted for a new lease, multiple times over a 3 week period. Edge that we’re promised given to someone else. times over a 3 week period. Edge that we’re promised given to someone else. More
by jmc001
Employees Worked With
Cathy Mason, Steve Simon, Mike Schneider
June 14, 2023
I am on my fourth leased vehicle and have worked with Willie Parker and the quick nature of getting things done and with a nice lounge to wait in while service is being provided. I haven't gone to any o Willie Parker and the quick nature of getting things done and with a nice lounge to wait in while service is being provided. I haven't gone to any other dealer. The service area is very clean, the lounge is very nice. I have always had a great experience when talking to service personell. More
by slroberts57
June 12, 2023
Follow up on questions prior to visit was quick and informative. Was helped immediately upon arrival. Dennis was great and worked to provide the best options for purchasing. Received good trade-in valu informative. Was helped immediately upon arrival. Dennis was great and worked to provide the best options for purchasing. Received good trade-in value for my vehicle. Process was flawless and fast. All attributes of the truck were reviewed with me in detail prior to taking delivery. More
by srdarnall
Employees Worked With
June 09, 2023
Whatever you do don’t let James Price be your cars salesmen he sold me a lemon I only had it 5 months, the engine went out. He lied to me an told me I had a 2 year warranty. Royal oak for I wouldn’t r salesmen he sold me a lemon I only had it 5 months, the engine went out. He lied to me an told me I had a 2 year warranty. Royal oak for I wouldn’t recommend😊 More
by Tiffanynicol3129
Employees Worked With
James Price
June 05, 2023
Very much enjoyed the quick nature of the sale, everything was prepared professionally and accurately! everything was prepared professionally and accurately! More
by dmgausden
Employees Worked With
June 01, 2023
Good service, Ms Terrill was very helpful and informative. The person I signed the paperwork with was helpful and explained everything. informative. The person I signed the paperwork with was helpful and explained everything. More
by parker396
May 22, 2023
Steve was a great salesman, straight forward and to the point. He gave a Fair price on trade. point. He gave a Fair price on trade. More
by Mr.Dan
Employees Worked With
May 18, 2023
Drove 3 1/2 hours from Ohio to get a great deal on a car. Nate and Steve had everything ready when we got there and made a fast great experience. Nate and Steve had everything ready when we got there and made a fast great experience. More
by bkcjford
Employees Worked With
Steve Simon, Nate Wells
May 17, 2023
My experience with Steve Elich and Don Fleming was exceptional. They both were willing to work with me and were very patient. At the end of my car buying experience, I felt well taken care of. I would exceptional. They both were willing to work with me and were very patient. At the end of my car buying experience, I felt well taken care of. I would 100% suggest this dealership and especially working with Don and Steve! More
by TIA
Employees Worked With
