Royal Oak Ford
Royal Oak, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Tried this dealership 5 years ago, and was less than impressed, and purchased somewhere else. What a total turnaround! VERY happy with my experience this time. impressed, and purchased somewhere else. What a total turnaround! VERY happy with my experience this time. More
Knowledgeable, very friendly, professional, very helpful, answered all questions, took the time to show us how to work things answered all questions, took the time to show us how to work things More
My experience with ROF is through their service department and couldn't be happier. I have all my service work done with them including brakes, battery, oil changes, tire rotation etc....George is department and couldn't be happier. I have all my service work done with them including brakes, battery, oil changes, tire rotation etc....George is a fantastic service advisor who has always made sure my car is handled properly and attention paid to details. I am extremely picky about my Ford Escape and I feel they know this and make certain things are just right when the work is completed. More
Everyone at the dealership was very nice and helpful. Alan, my salesman was wonderful to work with. he made my car purchase easy and not stressful, which I always appreciate. Gave me some great advice! Alan, my salesman was wonderful to work with. he made my car purchase easy and not stressful, which I always appreciate. Gave me some great advice! More
Salesman was professional and respectful. As a female I was kind of expecting to be treated less seriously as a buyer but this did not happen. Both salesman and manager were very easy to talk As a female I was kind of expecting to be treated less seriously as a buyer but this did not happen. Both salesman and manager were very easy to talk to, negotiated fairly and did not try intimidation. Answered questions thoroughly and made great suggestions but did not force any decisions More
They were honest and professional Helpful every step of the way. Got me prepared beforehand so the day of transaction was simple and easy the way. Got me prepared beforehand so the day of transaction was simple and easy More
Alan was fantastic. .! Truly a great salesperson . He took the time to really listen to what I was looking for and not just push a car on me. I loved the transparency of .! Truly a great salesperson . He took the time to really listen to what I was looking for and not just push a car on me. I loved the transparency of the pricing and incentives and how he explained everything and taught me so much more on how to purchase a car. Truly the best salesperson I have dealt with in my 30 years of car buying . Alan has my business going forward along with referrals to friends and family. Restored my faith that there are still good people out there who will sell you a car with your best intentions not just the dealers. More
I've purchased two cars through Royal Oak Ford, and I have never been disappointed. The staff is kind, courteous, and never pushy. I recommend them to all of my friends and family who are looking for a n have never been disappointed. The staff is kind, courteous, and never pushy. I recommend them to all of my friends and family who are looking for a new vehicle. More
I had one of the best purchasing experiences of my life! My salesperson made me feel special. My salesperson made me feel special. More
Everyone at this dealership was so kind and helpful. It was my first time buying a car and my salesman walked me through the process and gave me plenty of time to look at and drive all the cars. Would r It was my first time buying a car and my salesman walked me through the process and gave me plenty of time to look at and drive all the cars. Would recommend! More