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Royal Oak Ford
Royal Oak, MI
1,097 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area.
Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,097 reviews
November 12, 2024
Knowledgeable, very friendly, professional, very helpful, answered all questions, took the time to show us how to work things answered all questions, took the time to show us how to work things More
by Lynndanek
Employees Worked With
November 11, 2024
My experience with ROF is through their service department and couldn't be happier. I have all my service work done with them including brakes, battery, oil changes, tire rotation etc....George is department and couldn't be happier. I have all my service work done with them including brakes, battery, oil changes, tire rotation etc....George is a fantastic service advisor who has always made sure my car is handled properly and attention paid to details. I am extremely picky about my Ford Escape and I feel they know this and make certain things are just right when the work is completed. More
by voodudrew
Employees Worked With
November 09, 2024
Everyone at the dealership was very nice and helpful. Alan, my salesman was wonderful to work with. he made my car purchase easy and not stressful, which I always appreciate. Gave me some great advice! Alan, my salesman was wonderful to work with. he made my car purchase easy and not stressful, which I always appreciate. Gave me some great advice! More
by Suzieq45
November 05, 2024
Salesman was professional and respectful. As a female I was kind of expecting to be treated less seriously as a buyer but this did not happen. Both salesman and manager were very easy to talk As a female I was kind of expecting to be treated less seriously as a buyer but this did not happen. Both salesman and manager were very easy to talk to, negotiated fairly and did not try intimidation. Answered questions thoroughly and made great suggestions but did not force any decisions More
by robinvenet
November 05, 2024
They were honest and professional Helpful every step of the way. Got me prepared beforehand so the day of transaction was simple and easy the way. Got me prepared beforehand so the day of transaction was simple and easy More
by ryan.griffin94
Employees Worked With
November 01, 2024
Alan was fantastic. .! Truly a great salesperson . He took the time to really listen to what I was looking for and not just push a car on me. I loved the transparency of .! Truly a great salesperson . He took the time to really listen to what I was looking for and not just push a car on me. I loved the transparency of the pricing and incentives and how he explained everything and taught me so much more on how to purchase a car. Truly the best salesperson I have dealt with in my 30 years of car buying . Alan has my business going forward along with referrals to friends and family. Restored my faith that there are still good people out there who will sell you a car with your best intentions not just the dealers. More
by hankinsakimberly
Employees Worked With
October 31, 2024
I've purchased two cars through Royal Oak Ford, and I have never been disappointed. The staff is kind, courteous, and never pushy. I recommend them to all of my friends and family who are looking for a n have never been disappointed. The staff is kind, courteous, and never pushy. I recommend them to all of my friends and family who are looking for a new vehicle. More
by Jon M.
Employees Worked With
October 26, 2024
I had one of the best purchasing experiences of my life! My salesperson made me feel special. My salesperson made me feel special. More
by mcalonanjl
Employees Worked With
October 25, 2024
Everyone at this dealership was so kind and helpful. It was my first time buying a car and my salesman walked me through the process and gave me plenty of time to look at and drive all the cars. Would r It was my first time buying a car and my salesman walked me through the process and gave me plenty of time to look at and drive all the cars. Would recommend! More
by Haley
October 24, 2024
Always treated with respect. Never talked down to. Always kept up to date via progress reports. Never talked down to. Always kept up to date via progress reports. More
by Luddite Crete
Employees Worked With
