Royal Nissan

BUYERS BEWARE!!!! Had an EXTREMELY disappointing experience at Royal Nissan. They found a quote I did on kelly blue book for my 2016 pathfinder and contacted me on Saturday, offering what sounded li experience at Royal Nissan. They found a quote I did on kelly blue book for my 2016 pathfinder and contacted me on Saturday, offering what sounded like an amazing deal. 84 months financing, special pricing, top dollar for my trade and no money down. They also guaranteed they could keep me in my current note range. I live about two hours away from the dealership and made it very clear that I did not want to make the drive if this was not a guarantee. I was assured I would be “very happy with the deal”. They ran my credit, I sent them photos of my current vehicle, sent them the exact mileage and my payoff quote. Was still assured they would get me into a 2020 pathfinder with no issue, that all i had to do was “come pick out a car”. So, I make the drive and am instantly told that “the manager that made that deal for you went home early today and the current manager said that the only deal we can get you is, $1800 down and a $681/month payment ($250 increase from my current note)”. I couldn’t help but laugh. I asked why this other manager was SO confident and guaranteed this other deal and my sales guy Jacob said that all he could see is that he was ball parking it and hoping I would settle for other terms if necessary once I got there. I was LIVID....the next offer they had was that i could just buy the 2020 without trading in my 2016. I was appalled. And it didn’t help that the other managers there refused to even make eye contact with me let alone actually come over and apologize for the inconvenience. It was the absolute WORST experience I have ever had at a dealership. Thank you Royal Nissan for wasting 5 hours of my time, a full tank of gas and for adding about 200 extra unnecessary miles on my vehicle!!! More

Purchased a 2020 Armada and Britney Wimer was excellent to work with. She was super professional, very knowledgeable about the vehicle’s features. She is very dedicated to pleasing her customers; she sto to work with. She was super professional, very knowledgeable about the vehicle’s features. She is very dedicated to pleasing her customers; she stood in the rain to answer questions we had. Would definitely recommend her and purchase from her again. More

Top Notch Service - friendly, professional and hard working people that care about your experience. Highly recommend this dealership to anyone looking for a no-nonsense, excellent buying experience. working people that care about your experience. Highly recommend this dealership to anyone looking for a no-nonsense, excellent buying experience. More

My lease with another car company was up and this time I wanted to buy something l. I called ahead, due to Covid, and got connected to Brandon in New Car Sales at Royal Nissan. I explained all my history an wanted to buy something l. I called ahead, due to Covid, and got connected to Brandon in New Car Sales at Royal Nissan. I explained all my history and what I wanted... which was everything and anything. Brandon took a lot of time to show me everything. Literally. We drove many. Sat in everything. Discussed pros and cons. However, he showed me something that was even on my radar. I have good credit and a good income so I could “afford” a lot of things. But he didn’t show me his most costly, best commission vehicles only. And funny enough, the car he suggested was winner winner chicken dinner. 2020 Nissan Sentra.... First it’s Uber sporty. Great on gas and options are amazing. I already own a crossover SUV so didn’t really need another. And I don’t have to drive much so when all was said I got an awesome ride, at a great monthly payment, great finance rate. Can’t say enough good things about Brandon and this whole dealership. If you are in the market for a new or used car, do yourself a favor and buy here. More

Second vehicle I have purchased from Royal nissan and both times have been great. Look forward to using them again for my next vehicle for my oldest child in the next few years. both times have been great. Look forward to using them again for my next vehicle for my oldest child in the next few years. More

Brett Robertson is the man If you are in the market for a new or used Nissan I highly recommend Brett Robertson. He will find a way to get you into the car of your dreams. If you are in the market for a new or used Nissan I highly recommend Brett Robertson. He will find a way to get you into the car of your dreams. More

My experience at Royal Nissan was awesome. My Salesman, Brett, was very helpful and patient with all my questions & concerns. I couldn't have asked for a better first car buying experience. Brett, was very helpful and patient with all my questions & concerns. I couldn't have asked for a better first car buying experience. More

Brett and Brittany made this an awesome experience. Very informative and easy to talk too. Spoke with Brett over the phone had pictures of vehicles within my price range within minutes. Brett has been in co informative and easy to talk too. Spoke with Brett over the phone had pictures of vehicles within my price range within minutes. Brett has been in contact with me since checking to see if there are any issues with the vehicle. Not a buy and go type dealership they actually care about you. Thanks for the help More

Go see Bret or Brittany at Royal Nissan. They will give you the best deals and their customer service skills are the absolute best in town. 😍😍 you the best deals and their customer service skills are the absolute best in town. 😍😍 More