Royal Moore Toyota - Service Center

I was there for an oil change and tire rotation, Emily got me in and out in less than 40 minutes. This has always been the case when I do an oil change. They kept you updated with texts which is helpful a got me in and out in less than 40 minutes. This has always been the case when I do an oil change. They kept you updated with texts which is helpful and in the end they go over what they performed on your car so you get an idea the condition of your car. No upsell or sales pressure. Exceptional service from Emily and Royal Moore! More

One word. Great! Some reasons: 1) Promptness - getting routine service done quickly 2) Specialization - I had a number of questions about the software and e Great! Some reasons: 1) Promptness - getting routine service done quickly 2) Specialization - I had a number of questions about the software and electronics on my seven month old Prius Prime. My service manager called in the shop foreman who is also the technical expert on these things. He really knew his way around the user interface and showed me several things I hadn't found and explained some other behaviors I hadn't figured out. And I'm pretty technical. I did have one puzzler that he'd never heard of. His response was appropriate: "If you ever figure it out, let me know". A great technician takes an INTEREST in things like this. 3) Going the "Extra Mile" - I noticed one of your lead service managers helping a fellow customer by attempted to deal with some very minor body surface issues. I had some paint scuffs from an unfortunate encounter with another vehicle's (large) tire. I asked him if he'd take a look at my problem. He did and demonstrated use of a marvelous product - "California Gold Scratch Remover". It worked for my case and I promptly bought a bottle to finish the job with. 4) Comfort - Royal Moore's customer waiting area is first class. I could go on but I want to keep this reasonably short. -DonD More

Found a great Toyota Service Center! I have been searching for a reputable one and finally found it! Very clean and a pleasant place to wait for my car. Everyone I encountered was very n I have been searching for a reputable one and finally found it! Very clean and a pleasant place to wait for my car. Everyone I encountered was very nice and professional. I had an oil change and tires rotated. Service was quick, didn’t have to spend the whole day there. My advisor, Alex Rom listened to my questions and concerns. Most importantly, Alex got back to me on all of them! Very refreshing that I wasn’t pressured or talked into extra maintenance that I didn’t need. I left there feeling like my car was well taken care of too. Another bonus, their price was lower the other Toyota Service Centers near or around Portland. 3% is charged for using a credit card, but they do accept checks to avoid the fee. Even with the added charge, their price is still lower. I will definitely go back for future maintenance and repairs. More

I have enjoyed both purchasing and servicing my vehicles at Royal Moore Toyota. The staff are professional, and expedient. at Royal Moore Toyota. The staff are professional, and expedient. More

This was a quick and totally frictionless visit. I barely remember that I was even there. I barely remember that I was even there. More

She made sure I understood what they were doing and when it would be done. She was polite and professional. it would be done. She was polite and professional. More

We've been going to this dealership for 17 years now have had great success. We bought 4 vehicle with them and love everyone of them. Can't wait to get a full electric vehicle from them, but our xxxx Toyot had great success. We bought 4 vehicle with them and love everyone of them. Can't wait to get a full electric vehicle from them, but our xxxx Toyota is too reliable lol. More

Mike exemplified service during my experience getting an acceleration issue checked out at Royal Moore Toyota. He kept me informed and went above and beyond to ensure I was satisfied with my visit. acceleration issue checked out at Royal Moore Toyota. He kept me informed and went above and beyond to ensure I was satisfied with my visit. More

My RAV4 required a multi-day maintenance. Mike handled it all including a no-cost rental. He had it done when promised. I am sticking with Toyota and Royal Moore. Extra bonus. Emily help Mike handled it all including a no-cost rental. He had it done when promised. I am sticking with Toyota and Royal Moore. Extra bonus. Emily helped me retrieve a forgotten item in the rental car. She was very nice and called me when she said she would. More

Alex was responsive and friendly. texted updates and did a great job on my car. The check-in was simple and greeting out at my car was prompt. texted updates and did a great job on my car. The check-in was simple and greeting out at my car was prompt. More