Royal Moore Toyota - Service Center

Alex was responsive and friendly. texted updates and did a great job on my car. The check-in was simple and greeting out at my car was prompt. texted updates and did a great job on my car. The check-in was simple and greeting out at my car was prompt. More

My RAV4 required a multi-day maintenance. Mike handled it all including a no-cost rental. He had it done when promised. I am sticking with Toyota and Royal Moore. Extra bonus. Emily help Mike handled it all including a no-cost rental. He had it done when promised. I am sticking with Toyota and Royal Moore. Extra bonus. Emily helped me retrieve a forgotten item in the rental car. She was very nice and called me when she said she would. More

Quick service. Great staff. Easy to work with and very accomadting without an appointment. Thank you Great staff. Easy to work with and very accomadting without an appointment. Thank you More

It’s a good dealership one. I gave 4 stars this time because they forgot to rotate the tires. I gave 4 stars this time because they forgot to rotate the tires. More

Very attentive also as well as courteous and accommodating explained in detail the service and in a timely way! accommodating explained in detail the service and in a timely way! More

Caroline was very professional and expedited my paperwork very nicely. She made sure to answer all my questions. very nicely. She made sure to answer all my questions. More

Service Department is the BEST! Alex and George helped with my service today on my 4Runner. Communication, Service, and Customer Service = Amazing Experience Thank you both for t Alex and George helped with my service today on my 4Runner. Communication, Service, and Customer Service = Amazing Experience Thank you both for taking care of all my Toyota’s needs. More

I like your nice clean facilities. Your staff responded immediately when I entered the service area. My service to my vehicle was done quickly. And of course the coffee and snacks are Your staff responded immediately when I entered the service area. My service to my vehicle was done quickly. And of course the coffee and snacks are very much appreciated. As a loyal customer, I would love to see more coupons for a reduced rate for services rendered. More

went in this morning for service on my vehicle, everyone was friendly and service was quick. Thank you caroline & royal moore! was friendly and service was quick. Thank you caroline & royal moore! More

I was pretty disappointed in the dealership’s approach to dealing with my issue. I was told that cords in my car had been installed incorrectly. When I pointed out that must be a manufacturer defect, they to dealing with my issue. I was told that cords in my car had been installed incorrectly. When I pointed out that must be a manufacturer defect, they told me that was probably true but since they couldn’t verify that (despite us always taking the car to Toyota for service) that they wouldn’t cover the cost of repair. They discounted me a little bit, but based on the cost of repair I had to leave without getting some things fixed. More