Royal Moore Toyota - Service Center

The wait time for service and the helpful staff stand out at this dealership. Alex was excellent at explaining my vehicle report too! at this dealership. Alex was excellent at explaining my vehicle report too! More

I was in there the other day with my husband all though they seemed very busy Caroline was very sweet and apologetic on the wait time to which we were understanding and appreciative she kept us updated the they seemed very busy Caroline was very sweet and apologetic on the wait time to which we were understanding and appreciative she kept us updated the whole time and didn't try to over sell us thousands of dollars worth of work we didn't need like other places! More

Emily couldn't find my appointment, but managed to find it and explained the issue. She was super nice and easy to talk to. it and explained the issue. She was super nice and easy to talk to. More

I bought my car at RMT and always service it there. Emily has helped me three times and I trust her advice and help. Your dealership service department runs like clockwork! Emily has helped me three times and I trust her advice and help. Your dealership service department runs like clockwork! More

I know they were extremely busy, but it took 90 minutes for an oil change and tire rotation. for an oil change and tire rotation. More

I arrived on time, Emily was friendly and experienced. The lounge area was comfy. The tech took care of everything quickly. No problems, no worries. The lounge area was comfy. The tech took care of everything quickly. No problems, no worries. More

Service was good as always my service advisor was very friendly and helpful talking to me about the services done to my vehicle. friendly and helpful talking to me about the services done to my vehicle. More

Took a little longer than normal for check in but after my service representative’s explained the new system it made sense because change is never easy at first ! my advisor very sweet young woman very hel my service representative’s explained the new system it made sense because change is never easy at first ! my advisor very sweet young woman very helpful even pulled up my car so I didn’t have to walk into the rain thank you! More

Nice staff nice waiting area fast and easy service definitely doesn’t seem to busy I like it definitely doesn’t seem to busy I like it More

Improvement needed in customer service, my wife, who is a lead in customer service at her work was apalled how we were treated or should say not when we picked up her vehicle. Fortunately, some other nice yo lead in customer service at her work was apalled how we were treated or should say not when we picked up her vehicle. Fortunately, some other nice young men helped us. More