Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
979 Reviews of Royal Moore Toyota - Service Center
Sort by
May 24, 2024
I bought new car in July last year. It is now May. Despite multiple phone calls to receive promised second key, I still do not have one. I kept being told to get the app (which I had) a It is now May. Despite multiple phone calls to receive promised second key, I still do not have one. I kept being told to get the app (which I had) and I would be notified when my key was in. Then I found out at the dealer on a service visit that there is a “ list” to be on and I needed approval form so that I would not have to pay for something I already paid for when purchasing a new car. Royal Moore dropped the ball. My service representative was thorough, efficient and did all that he could to help me with this issue. In fact, he has been the best person I have encountered at your business. More
by Xx
Employees Worked With
Alex Rom
May 23, 2024
Great service by highly knowledgeable people. Treated with respect and honesty. Keep up rhe great service, it is greatly appreciated Treated with respect and honesty. Keep up rhe great service, it is greatly appreciated More
by sheldon_begley
Employees Worked With
May 23, 2024
I had contact with Alex in Service, Kassidy regarding my windshield ding & outside surface scratches. Both were friendly, approachable efficient and professional. windshield ding & outside surface scratches. Both were friendly, approachable efficient and professional. More
by ssdps
Employees Worked With
Kassidy, Alex Rom
May 22, 2024
Dealership is fine I’ve only been there for service. I really don’t have much to say outside of that. Last time I was there for a recall on my truck they didn’t fix the recall. Luckily Greg caught that I really don’t have much to say outside of that. Last time I was there for a recall on my truck they didn’t fix the recall. Luckily Greg caught that today More
by Nick
Employees Worked With
May 21, 2024
I choose royal moore over the dealership closest to home because I have never had a bad experience and I am always treated with kindness and respect. They never try to sell me on anything and I can trust th because I have never had a bad experience and I am always treated with kindness and respect. They never try to sell me on anything and I can trust them completely! More
by michellemuff91
Employees Worked With
Alex Rom
May 17, 2024
Customer service and car maintenance at Royal Moore Toyota dealer Hillsboro are professional and friendly. Toyota dealer Hillsboro are professional and friendly. More
by Ha Tran
May 13, 2024
It took a while to get my situation taken care of after several trips in several trips in More
by Kona2048bj
May 08, 2024
the service here is consistently superb. I also appreciate the Lyft transport to my service appointments I also appreciate the Lyft transport to my service appointments More
by erik.adh
Employees Worked With
May 07, 2024
The service was fast and convenient, didn’t have to wait long and the details of the checkout was great long and the details of the checkout was great More
by Adam Her
Employees Worked With
May 07, 2024
Thorough and professional… The timely service was appreciated. The communication and ongoing updates were well received. appreciated. The communication and ongoing updates were well received. More
by jbg21762
Employees Worked With
