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Royal Moore GMC Buick
Hillsboro, OR
1,788 Reviews
At Royal Moore Buick GMC we are proud to offer a Lifetime Powertrain Warranty on every new car we sell. Our dealership serves Portland, Beaverton, Hillsboro, The Oregon Coast, Salem, Oregon and surrounding areas for your GMC and Buick New Car and used car Inventory. Royal Moore Buick GMC has is locally owned and operated for over 50 years. Please review our extensive inventory of Buick and GMC cars, trucks and SUV's, including the Buick Encore and GMC Sierra. We work hard to get you into the vehicle you have always wanted. That new Buick or GMC is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Hillsboro, Oregon.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Royal Moore Buick GMC we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Hillsboro, Oregon facility.
Our service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Royal Moore Buick GMC service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
At Royal Moore Buick GMC we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,788 reviews
March 06, 2026
Brandon was extremely helpful and patient with me while I picked out my new mommy-mobile! He spent hours looking at cars, giving his opinions on brands, pointing out special features, and just being a person picked out my new mommy-mobile! He spent hours looking at cars, giving his opinions on brands, pointing out special features, and just being a personable down to earth guy. I can’t thank him enough, and this is why I keep coming back to Royal Moore! Thank Brandon! More
by Chloe Meola
March 05, 2026
Jonathan totally went the extra miles for us. We really appreciate his professionalism and extra effort. Was very nice dealing with him and his co workers. Thank you very much. My daughter loves We really appreciate his professionalism and extra effort. Was very nice dealing with him and his co workers. Thank you very much. My daughter loves her car and had a very pleasant experience!! More
by melanie
March 04, 2026
Everything went very smooth and everyone was very professional. The place was clean and the amenities offered were very nice. professional. The place was clean and the amenities offered were very nice. More
by madeline.dawson21
February 27, 2026
Always great service and advice. Christian helped us get the car we loved and Jesus got us a great deal. Christian helped us get the car we loved and Jesus got us a great deal. More
by analuisa.ponsirenas
February 21, 2026
Christian H. helped us out with our trade-in and delivered a fantastic experience from start-to-finish. We appreciated him and the team working with us to figure helped us out with our trade-in and delivered a fantastic experience from start-to-finish. We appreciated him and the team working with us to figure out an outcome that worked great for everyone. More
by AJT
February 18, 2026
Christian Ternon and the finance team did a great job providing me with options and selling me the vehicle I wanted. Very pleased with all. providing me with options and selling me the vehicle I wanted. Very pleased with all. More
by Don Youngman
Employees Worked With
February 17, 2026
John the sales person is very professional person. Omid the GM was very helpful to resolve the issue of the lease. Tho it cost me more then i was expected. Omid the GM was very helpful to resolve the issue of the lease. Tho it cost me more then i was expected. More
by saveedsh
Employees Worked With
February 17, 2026
Buyer beware — this review reflects our first-hand experience with this dealership’s sales process. We engaged this dealership through the Costco Auto Program, expecting clear and consistent pricin experience with this dealership’s sales process. We engaged this dealership through the Costco Auto Program, expecting clear and consistent pricing. Over the course of several days, we were provided more than one “official” Costco price. In our case, those prices were higher than publicly advertised pricing from other dealerships for comparable vehicles available at the same time. This created confusion and uncertainty regarding the final purchase price. All pricing discussions occurred over multiple days and were confirmed prior to our visit, so the issues we encountered were not the result of a single conversation or misunderstanding. The primary reason we continued with this dealership was inventory availability — they had the exact vehicle configuration we were seeking when others did not. Despite having completed many vehicle purchases over the years, this was the most difficult and time-consuming sales process we have experienced. Near the final stages of the transaction, the price that had been agreed to days earlier was revisited, leading to an extended discussion regarding an alternate price. The purchase was ultimately completed at the previously agreed-upon price. However, the process took nearly five hours and felt unnecessarily prolonged given that pricing and terms had already been discussed and confirmed earlier. Vehicle delivery did not meet reasonable expectations for a new purchase. Protective plastic remained on door handles, fluids were not topped off, and the vehicle did not appear to have been thoroughly cleaned prior to delivery. We chose not to pursue further resolution with the dealership and instead shared our experience with Costco and the vehicle manufacturer so they are aware of the concerns encountered during the sales and delivery process. Based on our experience, we strongly encourage prospective buyers to confirm all pricing in writing early in the process and to carefully inspect the vehicle prior to finalizing a purchase. UPDATE: The dealer sent me the following "Dear customer, I'd love to identify your deal and found out how this UNACCEPTABLE process was completed. We have been doing business with Costco for well over 15 years and never have this problem. I want to identify all parties involved to find out how they messed this up so bad while also offering you compensation for the horrible experience" I replied with the information and quickly realized this person was part of the original purchase drama. I never heard back from them and no "compensation" either. More
by SD
