Jesus Cantu

Super claro y transparente toda la transacción recomendado 100% El vendedor muy amable y claro en todo lo que me dijo y explicó! recomendado 100% El vendedor muy amable y claro en todo lo que me dijo y explicó! More

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Andres was good to work with. He helped my daughter previously get a truck and now he helped me. Attentive and well knowledged about trucks. Thanks! He helped my daughter previously get a truck and now he helped me. Attentive and well knowledged about trucks. Thanks! More

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Great team, Andres was very attentive, friendly we had zero pressure, answer all our questions and help us with the process of buying our dream truck. zero pressure, answer all our questions and help us with the process of buying our dream truck. More

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Vadym was a perfect host and very helpful to me in my process of buying my companies new Yukon today. I hope to come back when i need help with our next purchase. Tim process of buying my companies new Yukon today. I hope to come back when i need help with our next purchase. Tim More

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The people that help my husband get his new car were all very helpful and understanding with everything he was looking for thank you very helpful and understanding with everything he was looking for thank you More

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My husband and I were in need of a new vehicle. We came to Royal Moore GMC Buick/Mazda and had the best experience. Our salesman Christian was amazingly knowledgeable, easy to talk to and gave us t We came to Royal Moore GMC Buick/Mazda and had the best experience. Our salesman Christian was amazingly knowledgeable, easy to talk to and gave us the best experience. Our finance guy Nathan was awesome as well. I highly recommend anyone looking for a new car start with Royal Moore! You won't be disappointed! More

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Iten helped my family find the perfect vehicle. It was a great experience overall. Would recommend! It was a great experience overall. Would recommend! More

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Always great service and advice. Christian helped us get the car we loved and Jesus got us a great deal. Christian helped us get the car we loved and Jesus got us a great deal. More

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Buyer beware — this review reflects our first-hand experience with this dealership’s sales process. We engaged this dealership through the Costco Auto Program, expecting clear and consistent pricin experience with this dealership’s sales process. We engaged this dealership through the Costco Auto Program, expecting clear and consistent pricing. Over the course of several days, we were provided more than one “official” Costco price. In our case, those prices were higher than publicly advertised pricing from other dealerships for comparable vehicles available at the same time. This created confusion and uncertainty regarding the final purchase price. All pricing discussions occurred over multiple days and were confirmed prior to our visit, so the issues we encountered were not the result of a single conversation or misunderstanding. The primary reason we continued with this dealership was inventory availability — they had the exact vehicle configuration we were seeking when others did not. Despite having completed many vehicle purchases over the years, this was the most difficult and time-consuming sales process we have experienced. Near the final stages of the transaction, the price that had been agreed to days earlier was revisited, leading to an extended discussion regarding an alternate price. The purchase was ultimately completed at the previously agreed-upon price. However, the process took nearly five hours and felt unnecessarily prolonged given that pricing and terms had already been discussed and confirmed earlier. Vehicle delivery did not meet reasonable expectations for a new purchase. Protective plastic remained on door handles, fluids were not topped off, and the vehicle did not appear to have been thoroughly cleaned prior to delivery. We chose not to pursue further resolution with the dealership and instead shared our experience with Costco and the vehicle manufacturer so they are aware of the concerns encountered during the sales and delivery process. Based on our experience, we strongly encourage prospective buyers to confirm all pricing in writing early in the process and to carefully inspect the vehicle prior to finalizing a purchase. UPDATE: The dealer sent me the following "Dear customer, I'd love to identify your deal and found out how this UNACCEPTABLE process was completed. We have been doing business with Costco for well over 15 years and never have this problem. I want to identify all parties involved to find out how they messed this up so bad while also offering you compensation for the horrible experience" I replied with the information and quickly realized this person was part of the original purchase drama. I never heard back from them and no "compensation" either. More

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Had such a great, easy, and relatively fast experience. Huge shout out to Tanner Ladd for answering all my questions and being the main reason the experience was so great. Huge shout out to Tanner Ladd for answering all my questions and being the main reason the experience was so great. More

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