Royal Moore GMC Buick

Awesome experience working with Mr Raptor. A pleasant interaction working with him. Very helpful and informative. Highly recommended. A pleasant interaction working with him. Very helpful and informative. Highly recommended. More

I had an extremely disappointing experience with this car dealership. After purchasing a used vehicle, I discovered mechanical issues shortly after, but when I brought it back for repairs, the dealership re dealership. After purchasing a used vehicle, I discovered mechanical issues shortly after, but when I brought it back for repairs, the dealership refused to even meet me halfway with the repair costs. Additionally, they kept my car for nearly two weeks to repair a battery issue as they said they were waiting on a part; however, when the car was returned to me, I found the battery had not been repaired. When I questioned them and asked for an invoice showing what was done with the battery, their story changed and I was told they couldn’t get the issue to replicate, and nothing was actually done to resolve the issue. Upon returning to the dealership to explain the battery issue, multiple technicians hovered over the battery trying to figure out how to fix it for nearly an hour. I was finally approached by Daniel (Service Manager at RM Buick GMC) and Omid (General Sales Manager at RM Mazda) telling me they were going to put in a new battery to try to fix it; however, they were insistent that I sign a Hold/Harmless Agreement. I refused to sign the document since they did not repair all the mechanical issues and had been dishonest regarding prior repairs. I felt they were trying to intimidate me into signing the document with the way I was approached. Their lack of accountability, professionalism and unwillingness to stand by their vehicles made me feel frustrated and let down. I would not recommend this dealership to anyone looking for a reliable used car or fair customer service More

Christian and Celia was a very good team. I love to see employees work together as a team. Both were awesome, knowledgeable, patient and professional. Good people selling a good product. I love to see employees work together as a team. Both were awesome, knowledgeable, patient and professional. Good people selling a good product. More

Cristian Hernandez and Cecil De La Fuente were absolutely the best. Their knowledge of the vehicle I bought, and all the time they took with me, I’m so grateful. Great experience. the best. Their knowledge of the vehicle I bought, and all the time they took with me, I’m so grateful. Great experience. More

Royal Moore Buick is a great dealership! I have purchased two new vehicles there and they are by far the best! The service and parts departments are great also! I have purchased two new vehicles there and they are by far the best! The service and parts departments are great also! More

Had the vehicle we wanted at the price we were willing to pay. Also, what dealership in the world offers a no cost lifetime drivetrain warranty??? Great team to work with. Thanks. pay. Also, what dealership in the world offers a no cost lifetime drivetrain warranty??? Great team to work with. Thanks. More

Iten and Jonathan,were really helpful finding my new truck,I would definitely recommend them both truck,I would definitely recommend them both More

All service reps were great and personable! John was exceptionally attentive, sent us a video of the vehicle we were interested in prior to us driving our 2 hour commute to the dealership, and John was exceptionally attentive, sent us a video of the vehicle we were interested in prior to us driving our 2 hour commute to the dealership, and showed us how to use our new vehicle with confidence. Would highly recommend. Everyone seems genuinely happy to work here and serve their customers with quality service. More

Brandon was a pleasure to work with. He was not like a car salesperson at ALL!! I felt very comfortable with his knowledge and support. He’s the kind of car salesperson every car buyer w He was not like a car salesperson at ALL!! I felt very comfortable with his knowledge and support. He’s the kind of car salesperson every car buyer wishes they could work with!!! I would absolutely recommend Brandon to our friends! More

juan, rolo, Javier, and Eros have helped us in or purchase of the 2023 toyota tacoma. purchase of the 2023 toyota tacoma. More