John Raptor

John Raptor and Omid M. are exemplary professionals in their field. We have had the pleasure of working with John and Omid for the past four years. Both consistently demonst are exemplary professionals in their field. We have had the pleasure of working with John and Omid for the past four years. Both consistently demonstrate dedication that exceeds their responsibilities. Recently, we acquired a 2026 Sierra, and John kindly attended on his day off to assist us. I highly endorse these two individuals and Royal Moore GMC. More

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John Raptor was great! !!! If you go there he’s your guy! He made car buying easy !!! If you go there he’s your guy! He made car buying easy More

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Raptor was an amazing character in my purchase. I would recommend him to anybody looking for a GMC I would recommend him to anybody looking for a GMC More

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Great Customer Service! John has a great team with him. Highly recommend if you want the best experience at Royal Moore! Quick and simple but very funny personality! John has a great team with him. Highly recommend if you want the best experience at Royal Moore! Quick and simple but very funny personality! More

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Raptor and Jaike did an excellent job. I would definitely recommend them. Thank you a!! I would definitely recommend them. Thank you a!! More

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Awesome experience working with Mr Raptor. A pleasant interaction working with him. Very helpful and informative. Highly recommended. A pleasant interaction working with him. Very helpful and informative. Highly recommended. More

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All service reps were great and personable! John was exceptionally attentive, sent us a video of the vehicle we were interested in prior to us driving our 2 hour commute to the dealership, and John was exceptionally attentive, sent us a video of the vehicle we were interested in prior to us driving our 2 hour commute to the dealership, and showed us how to use our new vehicle with confidence. Would highly recommend. Everyone seems genuinely happy to work here and serve their customers with quality service. More

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John the sales person is very professional person. Omid the GM was very helpful to resolve the issue of the lease. Tho it cost me more then i was expected. Omid the GM was very helpful to resolve the issue of the lease. Tho it cost me more then i was expected. More

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Buyer beware — this review reflects our first-hand experience with this dealership’s sales process. We engaged this dealership through the Costco Auto Program, expecting clear and consistent pricin experience with this dealership’s sales process. We engaged this dealership through the Costco Auto Program, expecting clear and consistent pricing. Over the course of several days, we were provided more than one “official” Costco price. In our case, those prices were higher than publicly advertised pricing from other dealerships for comparable vehicles available at the same time. This created confusion and uncertainty regarding the final purchase price. All pricing discussions occurred over multiple days and were confirmed prior to our visit, so the issues we encountered were not the result of a single conversation or misunderstanding. The primary reason we continued with this dealership was inventory availability — they had the exact vehicle configuration we were seeking when others did not. Despite having completed many vehicle purchases over the years, this was the most difficult and time-consuming sales process we have experienced. Near the final stages of the transaction, the price that had been agreed to days earlier was revisited, leading to an extended discussion regarding an alternate price. The purchase was ultimately completed at the previously agreed-upon price. However, the process took nearly five hours and felt unnecessarily prolonged given that pricing and terms had already been discussed and confirmed earlier. Vehicle delivery did not meet reasonable expectations for a new purchase. Protective plastic remained on door handles, fluids were not topped off, and the vehicle did not appear to have been thoroughly cleaned prior to delivery. We chose not to pursue further resolution with the dealership and instead shared our experience with Costco and the vehicle manufacturer so they are aware of the concerns encountered during the sales and delivery process. Based on our experience, we strongly encourage prospective buyers to confirm all pricing in writing early in the process and to carefully inspect the vehicle prior to finalizing a purchase. UPDATE: The dealer sent me the following "Dear customer, I'd love to identify your deal and found out how this UNACCEPTABLE process was completed. We have been doing business with Costco for well over 15 years and never have this problem. I want to identify all parties involved to find out how they messed this up so bad while also offering you compensation for the horrible experience" I replied with the information and quickly realized this person was part of the original purchase drama. I never heard back from them and no "compensation" either. More

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John Raptor is a pleasure to work with. He makes the vehicle buying experience as pain free and easy as possible. I will continue to go to Royal Moore for all my new/used vehicle needs. He makes the vehicle buying experience as pain free and easy as possible. I will continue to go to Royal Moore for all my new/used vehicle needs. More

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