Royal Buick GMC of Tucson

Always available Ryan was always ready and willing to answer my questions. He was patient and knowledgeable. I would definitely purchase my new vehicle. As a matter Ryan was always ready and willing to answer my questions. He was patient and knowledgeable. I would definitely purchase my new vehicle. As a matter of fact he was recommended to us. We left extremely satisfied More

Great! Ryan was super helpful, not pushy and listened to our needs and wants in a new vehicle. He worked super hard to find us something that would work for Ryan was super helpful, not pushy and listened to our needs and wants in a new vehicle. He worked super hard to find us something that would work for us. More

If this is a 5-star system, then Ryan is a solid 10!! -We found Ryan on dealerrater.com and selected him because of his 5 star rating at Royal in concert with his multi-year length of employment at Royal. -We found Ryan on dealerrater.com and selected him because of his 5 star rating at Royal in concert with his multi-year length of employment at Royal. And, because of my mom’s fantastic car purchase experience with Ryan, we implicitly trust every aspect of the sales process at this dealership. My brother and I helped my mom locate a new 2019 Buick Encore Sport Touring and she purchased it at Royal. -We had also heard of Royal's astounding history of sales/service excellence across the decades here in Tucson. It is now in a gorgeous new building on Auto Mall Drive. Dealerrater.com confirmed Royal’s excellence in its 4.9 star rating. -Ryan at Royal is an honest sales consultant at an honest dealer. It is a match made in heaven for any car buyer who seeks an easy, relaxed, straight up, fully transparent car buying experience. Ryan is friendly, professional, thorough, efficient, patient, and transparent. He is always on point. -This was my mom's first new car purchase yet we felt totally comfortable because Ryan’s word is solid gold. Here is an example of Ryan’s honesty. The price of the vehicle that Ryan quoted to her on her first visit was the price of the vehicle when the sales document was printed. -So, we quickly wrapped up the purchase. There is no silly separate office for finance and insurance at Royal. Ryan then patiently guided my mom through the technical features together with her inside the car, he paired her phone to the sound system, and he answered all of her questions. -Noteworthy for new car shoppers is this. The GM/Buick June 2019 online advertised discounts and rebates are the exact GM/Buick discounts and rebates offered at Royal. As a result, we strongly recommend Ryan for the lowest, hassle free, out-the-door price. “Warranty for life” and “no dealer add on’s” are only two more reasons why this dealership earned our respect. -In closing, Ryan is also one of the most personable professionals with whom we have ever had the pleasure to do business. We are deeply grateful for all he did to help our mom effortlessly purchase an awesome Buick Encore at an amazingly low price. Ryan, you are the best! Thank you. You have clearly earned your 5 star dealerrater.com rating. And thank you, Royal Buick. More

Customer service is impeccable. Royal Buick GMC of Tucson's customer service is impeccable. They go above and beyond to exceed your needs. This is the second car I bought from Royal Royal Buick GMC of Tucson's customer service is impeccable. They go above and beyond to exceed your needs. This is the second car I bought from Royal Buick GMC of Tucson. I will keep coming back because of my great experience. I purchased a 2019 Envision Premium the Sales Representative Stephen Day was highly knowledgeable and extremely thorough. When everything was completed I was handed a dozen of beautiful red roses to thank me for doing business with them. I highly recommend Royal Buick of Tucson to buy your vehicle. More

A wonderful experience! We were very pleased with the entire experience of buying a car from Royal Buick. Ryan Lapotosky is very knowledgeable, friendly, and answered all our We were very pleased with the entire experience of buying a car from Royal Buick. Ryan Lapotosky is very knowledgeable, friendly, and answered all our questions honestly and in detail. His approach, and the approach of everyone we dealt with at Royal, was low key and no pressure. We have bought several cars and my wife financed cars in a past career. This has been, by far, the most pleasant experience we have had and will recommend Ryan and Royal Buick to anyone purchasing a car in the future. I would also like to give a shout out to Scott, the manager, for his assistance as well. We will definitely be back to talk with Ryan and Royal Buick when we need to purchase again. More

I wouldn’t buy a car anywhere else! Krysta and Dan were amazing! They both did what they could to help. They were friendly and made the car buying process easy. I am extremely satisfied. Krysta and Dan were amazing! They both did what they could to help. They were friendly and made the car buying process easy. I am extremely satisfied. I love my new car! - Rodriguez Family More

Hands down best customer service of any dealership This is the 2nd time we purchased a vehicle from Royal, and from sales staff to maintenance they have been great to work with. We really enjoyed wor This is the 2nd time we purchased a vehicle from Royal, and from sales staff to maintenance they have been great to work with. We really enjoyed working with Stephen, and we highly recommend him. More

A very enjoyable Buying experience “ Krysta Diaz responded via text when I submitted a inquiry on a Sunday. She quickly understood what we were looking for and always did what she said sh Krysta Diaz responded via text when I submitted a inquiry on a Sunday. She quickly understood what we were looking for and always did what she said she would do. When we were ready to test drive our new Escalade she demonstrated her very extensive knowledge of the vehicle and it’s mind numbing quantity of features, I always felt she was listening to us and never pressured us at all. It was a real joy to trade in our 2004 Escalade for this new one. If anyone asks me I tell the if they are interested in a Cadillac contact Krysta . More

Simply the best! Krysta could not have been any better! I recently purchased my Jeep Grand Cherokee fro Krysta. It was the 2nd vehicle purchase I’ve made in the past 6 months from Royal and the 3rd in the l I recently purchased my Jeep Grand Cherokee fro Krysta. It was the 2nd vehicle purchase I’ve made in the past 6 months from Royal and the 3rd in the last 3 years. It also took the longest. Which I think typically would be frustrating for a customer like myself, but not with Krysta going above and beyond to make sure I was happy and in the vehicle I wanted! She was simply the best! Thanks Krysta!!! More

Car buying the way it should be! My wife and I purchased a 2019 Cadillac XT4 in March of 2019. The sales associate ( Krysta Diaz) was prepared when we arrived and was able answer ever My wife and I purchased a 2019 Cadillac XT4 in March of 2019. The sales associate ( Krysta Diaz) was prepared when we arrived and was able answer every question we had and could demonstrate and explain every aspect of the vehicle. She was simply awesome! The Royal automotive team does it right, no pressure, sale associates are well trained and respectful. They mark the vehicles with their best price up front and you only have to negotiate the trade in if you have one. They were fair and honest every step of the way. Follow up support has been top notch. We were so impressed that we went back and purchased a 2019 GMC Acadia two weeks later. If you are in the market for a new vehicle, you need to check this dealership out. More