Royal Buick GMC of Tucson

I had the the good fortune to work with Spenser while acquiring our new car. He was professional, efficient, and easy to engage. I'm going to say, Spencer was very patient with me in that I really wa acquiring our new car. He was professional, efficient, and easy to engage. I'm going to say, Spencer was very patient with me in that I really wanted to explore the vehicle's ability at my somewhat unique residence. (He knows what I mean.) We drove to my home in the new car and let me dismiss my concerns. Spencer made us comfortable and addressed all our concerns. We did acquire a new Enclave. This was a very good experience. More

We came looking for a car, and found what we wanted. The process was fast and very professional. The process was fast and very professional. More

1st time bringing my wife's 2019 GMC Yukon in for service. The staff welcomed me, showed me the awesome customer waiting room, & even got me a Lyft to the Tucson Mall. Excellent everything! service. The staff welcomed me, showed me the awesome customer waiting room, & even got me a Lyft to the Tucson Mall. Excellent everything! More

Spenser was great! This was our second new 2026 vehicle we purchased in nine months from him. Unfortunately both vehicles were not in their inventory but Spencer locate This was our second new 2026 vehicle we purchased in nine months from him. Unfortunately both vehicles were not in their inventory but Spencer located and was able to acquire them. When we finished the 2026 Canyon AT4 purchase my wife inquired on a vehicle that caught her eye even though she wasn't planning to buy another one. He planted the seed that day and my wife regularly talked about it. To make a long story short, she bought a 2026 Terrain Denali and is smiling from ear to ear !!! Great Job Spencer. probably won't need another one for a few years with 2 new ones in the garage. More

Took my vehicle in for service. Chris and Susan always deliver, they are the best! Would highly recommend this dealership as I have been with a long time...their staff is the reason Chris and Susan always deliver, they are the best! Would highly recommend this dealership as I have been with a long time...their staff is the reason why! More

Nick was amazing. He got us a good deal. Royal is a great company. This is our 4th car from them. He got us a good deal. Royal is a great company. This is our 4th car from them. More

⭐⭐⭐⭐⭐ Highly Recommend – Nick Traynor is the Gold Standard in Car Sales! I recently purchased a vehicle from Nick Traynor at Royal automotive group, and I can honestly say it was one of the best car Standard in Car Sales! I recently purchased a vehicle from Nick Traynor at Royal automotive group, and I can honestly say it was one of the best car-buying experiences I’ve ever had. From the very first interaction, Nick stood out for his genuine enthusiasm, deep product knowledge, and unwavering commitment to making sure I found the right car for my needs and budget. What truly impressed me was how Nick went above and beyond. He spent extra time walking me through every feature, answered all my (many) questions without any pressure, and even coordinated a thorough inspection and test drive on short notice. When I had concerns about financing and trade-in value, he worked tirelessly behind the scenes to get me the best possible deal—far better than I expected. He followed up personally, kept me updated every step of the way, and made the entire process smooth, transparent, and actually enjoyable. Nick’s patience, honesty, and customer-first approach made me feel like a valued client rather than just another sale. In an industry where trust can be hard to find, Nick restores your faith that there are still great salespeople out there. If you’re in the market for a new or pre-owned vehicle, do yourself a favor and ask for Nick Trayner. You won’t be disappointed—you’ll be driving away happy with a great deal and a new friend in the process. Thank you again, Nick! Keep doing what you’re doing. More

Spencer was awesome. Easy to work with , very helpful he made our truck buying experience pleasant we will definitely be sending family directly to him Easy to work with , very helpful he made our truck buying experience pleasant we will definitely be sending family directly to him More

Spencer is awesome we just bought our 4th car from him. We went into Royal a few years ago and this young man was the first smiling face we had seen all day( other dealerships ). He understood my frustrati We went into Royal a few years ago and this young man was the first smiling face we had seen all day( other dealerships ). He understood my frustration at the time and did all he could to put our minds at ease. We ended up accomplishing what we had set out to do that day, which we could have not do e without Spencer. We went back to Spencer about a year later as our needs had changed and again he went far beyond to take care of us. Today we made it a family affair as we went back to Spencer with another need this time for our daughter and again Spencer went far beyond and worked very hard to help her get what she needed . Spencer is like family at this point I don't think I will go to another salesmen ever, if for reason Spencer were to leave the royal dealership I would follow him to his next location if he is still selling cars. More

José was awesome! He was helpful and answered all my questions with clarity! I was pleased that he worked around my schedule ☺️ He was helpful and answered all my questions with clarity! I was pleased that he worked around my schedule ☺️ More