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Royal Buick GMC of Tucson

Tucson, AZ

4.7
1,505 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
Contact Dealership

815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,505 reviews

April 02, 2026

Sleazy operation. They will take advantage of you and you’d be losing thousands of dollars by shopping here. More

by Kmeltz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Whoever tried to lowball me by $8,000
Apr 03, 2026 -

Royal Buick GMC of Tucson responded

Thank you for your feedback. We take your concerns seriously and want to assure you that Royal Buick GMC Cadillac strives to provide honest and fair service to all our customers. We understand that your experience did not meet your expectations, and our team appreciates the opportunity to discuss this further. Please feel free to reach out to us directly to share more about your experience and ensure a positive one moving forward. Your input is valuable to us as we continue to improve. Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

Apr 03, 2026 -

Kmeltz responded

Thanks for the careless copy and paste response that you always use for the bad reviews that people leave you. The email you provide is useless as I’ve tried it and nobody ever responds.

April 02, 2026

Mustafa genuinely cares about the customer. He is trustworthy and intelligent when it comes to what he does. He is an advocate for the customer satisfaction, and is motivated to deliver it. More

by Billey Peralta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mustafa Kadhom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2026 -

Royal Buick GMC of Tucson responded

Thank you for your wonderful review, Billey! We’re thrilled to hear that you had such a positive experience with Mustafa at Royal Buick GMC Cadillac. His dedication to customer satisfaction truly sets him apart. We look forward to serving you and your family again in the future! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

April 01, 2026

My wife and I were privileged to be able to have Nick Traynor as our salesperson. He was very courteous, and knowledgeable on every vehicle that we test drove. We both had a wonderful experience with our More

by Corvair68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Traynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2026 -

Royal Buick GMC of Tucson responded

Thank you for your wonderful review! It's great to hear that you and your wife had such a positive experience at Royal Buick GMC Cadillac with Nick. His courteous and knowledgeable approach makes a difference, and we’re glad he could assist you with your new car purchase. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

March 31, 2026

I had a great experience working with Nick at Royal Buick GMC. He helped me get my car with an excellent attitude from start to finish. He was friendly, professional, and made the whole process feel easy and More

by BDiana330
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Traynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Royal Buick GMC of Tucson responded

Thank you for your review, Diana! We're happy to hear you had a great experience with Nick at Royal Buick GMC. His friendly and professional approach is something we take pride in. We appreciate your recommendation and look forward to assisting you again soon. Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

March 27, 2026

Justin Smith and Jay Rau have me great service when I really needed it. Repairs are never done same day anymore, but these guys handled my issue timely. Thank you! More

by 3D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2026 -

Royal Buick GMC of Tucson responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Justin, Jay, and our team were able to provide you with timely service when you needed it. Your satisfaction is important to us, and we appreciate your kind words. We look forward to assisting you again at Royal Buick GMC Cadillac! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

March 24, 2026

Just bought a car from Nick Traynor. He’s a gem. The process was painless because he’s not just a good guy, he’s smart, nice, genuine, very thorough and goes way beyond to make you gla More

by nawiwa
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Traynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2026 -

Royal Buick GMC of Tucson responded

Thank you for your wonderful review! We’re pleased to hear you had such a positive experience with Nick at Royal Buick GMC Cadillac. It’s fantastic that you found the process painless and appreciated his genuine approach and thoroughness. Our team hopes you enjoy your new car and we look forward to seeing you again soon! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

March 24, 2026

I had an exceptional experience working with Jake while purchasing my car. From start to finish, he was professional, patient, and truly focused on helping me. His integrity and dedication really stood out More

by Elvia Fontes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2026 -

Royal Buick GMC of Tucson responded

Thank you, Elvia! We’re glad to hear about your exceptional experience with Jake at Royal Buick GMC Cadillac. His dedication to customer service and integrity truly set him apart, and it's great to know he was able to make your car purchasing process stress-free. We appreciate your recommendation and look forward to assisting you with all your future needs. Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

March 24, 2026

Omer did a great job getting us into our new Buick Envision. Omer was attentive addressing our questions and explained the terms of our lease in an clear and concise manner. I would highly recommend More

by mark.kent.2015
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omer Ramazanoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2026 -

Royal Buick GMC of Tucson responded

Thank you for your amazing review, Mark! We’re thrilled to hear that Omer provided you with attentive service while getting you into your new Buick Envision. Your recommendation means a lot to us. We look forward to seeing you again at Royal Buick GMC Cadillac for your next vehicle! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

March 23, 2026

Excellent experience in buying my 250. Spencer is the salesman to go to. Very knowledgeable of product. Very patient and able to answer any questions/concerns I had. Actually showed me why More

by Bob B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2026 -

Royal Buick GMC of Tucson responded

Thank you for your fantastic review, Bob! We’re thrilled to hear that you had an excellent experience purchasing your 250 with us at Royal Buick GMC Cadillac. It’s great to know that Spencer provided you with knowledgeable and patient service, and we appreciate your recognition of Scotty as well. We strive to be the best choice for our customers, and your feedback means a lot. We look forward to welcoming you back in the future! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

March 22, 2026

Nick was very helpful, answered all my questions, explained things in detail. The facility was welcoming and nice and cool on a hot day. Thank you Nick, I love the Buick Envista! More

by jakelukemom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Traynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2026 -

Royal Buick GMC of Tucson responded

Thank you for your kind words! We’re thrilled to hear that Nick was able to assist you and provide the information you needed. It’s great to know you enjoyed your experience at Royal Buick GMC of Tucson and that you’re loving your Buick Envista. We look forward to seeing you again soon! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

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