
Royal Buick GMC of Tucson
Tucson, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,396 reviews
Very good experience Everyone was helpful and respectful. No pressure, none. Their team handled problems, not putting stress on me. I am happy with my experience and would Everyone was helpful and respectful. No pressure, none. Their team handled problems, not putting stress on me. I am happy with my experience and would recommend this dealership More
Great service Ryan was attentive from the beginning to the end. I appreciated that he gave us time to make our decision and answered my text even well after hours. Ryan was attentive from the beginning to the end. I appreciated that he gave us time to make our decision and answered my text even well after hours. Great job! More
Great experience Ryan did great from the being from when we got out of our old car until we got into our new truck. He got us into a truck we wanted and got us the pay Ryan did great from the being from when we got out of our old car until we got into our new truck. He got us into a truck we wanted and got us the payment we asked for. More
Jim Kitt Royal Buick has been wonderful from service writer to diagnosis to Cashier. Great job communicating and taking care of needs of this customer. Felt no Royal Buick has been wonderful from service writer to diagnosis to Cashier. Great job communicating and taking care of needs of this customer. Felt no pressure to make decisions on the needed repairs More
Top Notch Customer Service I moved to Tucson 3 years ago and have a 2009 Saab. Was anxious about finding a service center to work on this brand. Luckily I discovered Royal GM. T I moved to Tucson 3 years ago and have a 2009 Saab. Was anxious about finding a service center to work on this brand. Luckily I discovered Royal GM. Their service on my car has been fantastic. But perhaps what I enjoy the most is their customer service. Everyone is so nice! The team is led by Susan who is always so helpful and friendly. I mentioned to her I was filling out a rebate form and she actually competed it for me. Told me to enjoy the complimentary coffee and water in the waiting room. Couldn’t be happier. More
Great staff to work with at Royal Ms. Grace always great to work with even when paying my bill! Tyler in service dept. also very good to work with at Royal GMC Ms. Grace always great to work with even when paying my bill! Tyler in service dept. also very good to work with at Royal GMC More
Royal Cadillac - stressless car buying I'm not sure why this is coming up as Royal Buick GMC. I bought my new ride from Ryan Lapotosky at Royal Cadillac next door. Regardless, it was an e I'm not sure why this is coming up as Royal Buick GMC. I bought my new ride from Ryan Lapotosky at Royal Cadillac next door. Regardless, it was an easy peasy deal from beginning to end. I've purchased a lot of new and used vehicles over 45 years, but this was by far the best experience I've had. Ryan showed me the three vehicles I had come in to see and thoroughly went over their various differences. I felt like a valued guest of the dealership which is the way a customer should be treated when they're potentially making a major purchase like a new Caddy. It was so refreshing because often I find that because I'm an older, short stature woman I seem to be invisible (especially to younger men). I never felt pressured. Dan Ivey worked with me on my trade in and offered me a fair trade in allowance rather than lowballing me which would have been a deal breaker. Ryan went over the paperwork thoroughly and answered all of my questions. From everything I can tell so far, the followup will be excellent from the dealership. I highly recommend Ryan and Royal Cadillac. More
Professional and courteous Tyler helped a lot and took the time that I needed Also Susan where I picked up my keys and signed my paperwork was another very super outstanding Tyler helped a lot and took the time that I needed Also Susan where I picked up my keys and signed my paperwork was another very super outstanding employee Susan went way out of her way to make sure I understood everything on the paperwork. Was super nice, courteous and professional- I am bragging but she was the best- I thought I was rating the 2 employees that deserve recognition but could not find Susan on the list- or the other nice lady at that desk- please acknowledge Susan. More
New ride I want to thank Nicole and Ruben they are very good at what they do . Nicole made buying a car injoyable .I would recommend Royal Buick Cadillac to an I want to thank Nicole and Ruben they are very good at what they do . Nicole made buying a car injoyable .I would recommend Royal Buick Cadillac to anyone who wants to buy a car or truck. Thank you to the hole staff job well done. More
Internet purchase I seldom ever give a 5-star rating however in this case it is well deserved. Nicole's professionalism and patience sealed the deal!! Professional deal I seldom ever give a 5-star rating however in this case it is well deserved. Nicole's professionalism and patience sealed the deal!! Professional dealership. More