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Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,396 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
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815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,396 reviews

July 27, 2019

Very good experience Everyone was helpful and respectful. No pressure, none. Their team handled problems, not putting stress on me. I am happy with my experience and would More

by Kirah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
S. Mcdonald
Jul 29, 2019 -

Royal Buick GMC of Tucson responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com.

July 27, 2019

Great service Ryan was attentive from the beginning to the end. I appreciated that he gave us time to make our decision and answered my text even well after hours. More

by RMeywr617*
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Munroe, Ryan Lapotosky, Daniel Ivey, Justin Vario , GINA UNWIN
Jul 29, 2019 -

Royal Buick GMC of Tucson responded

At Royal Buick GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Todd - Royal Automotive Group, feedback@royaltucson.com.

July 19, 2019

Great experience Ryan did great from the being from when we got out of our old car until we got into our new truck. He got us into a truck we wanted and got us the pay More

by destam04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Lapotosky
Jul 25, 2019 -

Royal Buick GMC of Tucson responded

Hello, Ryan is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Best, Todd - Royal Automotive Group, feedback@royaltucson.com.

July 19, 2019

Jim Kitt Royal Buick has been wonderful from service writer to diagnosis to Cashier. Great job communicating and taking care of needs of this customer. Felt no More

by Kitt48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Van Erem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Hunter(Great personality), Rocky.., bent over backwards to make my experience a good one??
Jul 25, 2019 -

Royal Buick GMC of Tucson responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com.

July 16, 2019

Top Notch Customer Service I moved to Tucson 3 years ago and have a 2009 Saab. Was anxious about finding a service center to work on this brand. Luckily I discovered Royal GM. T More

by cwillis802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan at sector desk
Jul 25, 2019 -

Royal Buick GMC of Tucson responded

Hello and thank you! We can't tell you how much we appreciate your customer loyalty! Our top priority is exceptional customer care and we are proud that this was offered to you during your visits. Best, Todd - Royal Automotive Group, feedback@royaltucson.com.

July 16, 2019

Great staff to work with at Royal Ms. Grace always great to work with even when paying my bill! Tyler in service dept. also very good to work with at Royal GMC More

by carservice consumer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Susan Grace, Tyler Wintersteen
Jul 25, 2019 -

Royal Buick GMC of Tucson responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 16, 2019

Royal Cadillac - stressless car buying I'm not sure why this is coming up as Royal Buick GMC. I bought my new ride from Ryan Lapotosky at Royal Cadillac next door. Regardless, it was an e More

by 9Mile
Recommend Dealer
Yes
Employees Worked With
Ryan Lapotosky, Daniel Ivey
Jul 25, 2019 -

Royal Buick GMC of Tucson responded

I sincerely thank you for going out of your way to write this review about Royal Buick GMC. We try to create a comfortable and stress-free environment for each and every customer. If you have any further needs, please come back to see us. Best, Todd - Royal Automotive Group, feedback@royaltucson.com.

July 14, 2019

Professional and courteous Tyler helped a lot and took the time that I needed Also Susan where I picked up my keys and signed my paperwork was another very super outstanding More

by Customer 1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Susan, Tyler Wintersteen
Jul 25, 2019 -

Royal Buick GMC of Tucson responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, Todd - Royal Automotive Group, feedback@royaltucson.com.

July 12, 2019

New ride I want to thank Nicole and Ruben they are very good at what they do . Nicole made buying a car injoyable .I would recommend Royal Buick Cadillac to an More

by BIG AL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Encinas, Nicole Whittaker , Stephen Day , Tyler Wintersteen
Jul 25, 2019 -

Royal Buick GMC of Tucson responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Nicole and Ruben were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Todd - Royal Automotive Group, feedback@royaltucson.com.

June 29, 2019

Internet purchase I seldom ever give a 5-star rating however in this case it is well deserved. Nicole's professionalism and patience sealed the deal!! Professional deal More

by Nels Glenn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Whittaker
Jul 05, 2019 -

Royal Buick GMC of Tucson responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com.

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