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Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,358 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
Contact Dealership

815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,358 reviews

May 08, 2024

Very friendly, very knowledgeable, made us feel welcome. A great dealership to buy a new vehicle from. More

by christinereed3
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jake Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Royal Buick GMC of Tucson responded

Thank you, Christine, for your fantastic review! We are delighted to hear that you had a positive experience with us. At Royal Buick GMC Cadillac, we strive to provide excellent customer service and make our customers feel welcome. We appreciate your business and hope to assist you again in the future. Thank you for choosing us for your new vehicle purchase! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 08, 2024

Car was not detailed, also did not have a full tank of gas, and oil life was at 48%. I may be a GM retiree and will always purchase a GM car but were I make my next purchase will depend on the condition t More

by ronwalter366
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Chambers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Royal Buick GMC of Tucson responded

Thank you for sharing your feedback, Ron. We're disappointed to hear about your experience. We strive to deliver top-notch service, and your experience does not meet our standards. Please reach out to me directly so we can address your concerns and ensure your next visit meets your expectations. Your satisfaction is our top priority. Thank you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 07, 2024

Jake was A great listener to what my needs were what I wanted thank you More

by Azizonasweety72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Royal Buick GMC of Tucson responded

Thank you for your kind words about your experience with us at Royal Buick GMC Cadillac! I'm thrilled to hear that Jake was attentive to your needs and wants. I appreciate your feedback and look forward to seeing you again in the future. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 27, 2024

Derek Deckens helped me get into the vehicle I wanted and was an outstanding help. I will highly recommend him and this dealership to anyone I know. More

by annavalerie33098
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Deckens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Royal Buick GMC of Tucson responded

I really appreciate the kind recommendation, Anna. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 27, 2024

Clean and pleasant employees who are efficient. It was wonderful that manager came and introduced himself. Andy was a first class employee. The experience was first class. Than you! More

by roxannecrawford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Royal Buick GMC of Tucson responded

Thank you for this amazing review! I really appreciate your business, Roxanne. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 27, 2024

I just bought 2 at4 and at4x from Brian BITZER and he did a great job. I wanted to make sure he gets all the recognition for making my husband's birthday memorial one he got the at4x. Thank you for your More

by tigerqueen1468
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Bitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Royal Buick GMC of Tucson responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 21, 2024

Went in for service the manager by the name of Ryan Velasquez was the guy taking care of me, over the phone he gave me a price and when I got their to drop off the vehicle he had another guy take care More

by Edgarmartinez23.em
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Rau
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verduzco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Royal Buick GMC of Tucson responded

Thank you for your feedback, Edgar. Here at Royal Buick GMC Cadillac, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 20, 2024

The team I worked with at Royal Buick GMC of Tucson was fantastic. I really enjoyed the process and am very happy with the vehicle I purchased today. Joe Sullivan, as always, stepped up the service. This i More

by dgfulton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chance Lamey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Royal Buick GMC of Tucson responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 17, 2024

Joe made our buying experience much easier than normal. He is very professional and obviously knowledgable about all his inventory. He helped us choose the right vehicle for us. We appreciate his persona More

by dcmorken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Royal Buick GMC of Tucson responded

Hi there, we're thrilled to hear that Joe was able to guide you through your vehicle purchase experience! His knowledge about our inventory really shines through and we're glad he was able to help you find the perfect car. Thank you so much for sharing your positive experience with us. We deeply appreciate your feedback! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 15, 2024

The dealership was a no-pressure environment with friendly people and great atmosphere. I appreciate the large inventory and the beautiful attention to detail. Regarding our associate, Andy Villa was More

by Kari.millican
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Royal Buick GMC of Tucson responded

Congratulations on your new vehicle, Kari. Thank you for writing such a great review about your experience at our dealership! I appreciate the feedback and am pleased that your experience with Andy was so positive. We do our best to make sure all of our customers leave with the right vehicle and I am glad that you're enjoying yours. I look forward to seeing you again. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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