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Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,399 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
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815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,399 reviews

April 21, 2020

Lifetime Customer This is now my 4th car I have bought from this dealer and every time the experience gets better and better. They truly care about getting you in the r More

by MARKWK02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lu Fragozo, Jason Wilson
Apr 22, 2020 -

Royal Buick GMC of Tucson responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 20, 2020

Excellent experience! Sales staff was patient and understanding of my needs in purchasing a vehicle. The cooperation between the Royal family of dealerships was outstandi More

by fbmiller01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krysta Valerio , Ezekial Catanach, Jason Wilson
Apr 21, 2020 -

Royal Buick GMC of Tucson responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 20, 2020

Excellence in service From start to finish the service is top notch. Susan Tobin the cashier is so nice and goes out of her way to always makes me feel like family. More

by Lemoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad El Farmaoui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Van Erem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan tobin the cashier is the last person you see and she is beyond great, Quentin Almgren
Apr 21, 2020 -

Royal Buick GMC of Tucson responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 19, 2020

Great Experience My husband and I had a great experience purchasing our vehicle because of our salesman, Thomas Wabaunsee. He was very knowledgeable, kind, thoughtful, More

by cjeter85750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Wabaunsee
Apr 21, 2020 -

Royal Buick GMC of Tucson responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 17, 2020

Best there is The service is great as usual. Mike And Susan always get the job done and do it right.Mike has saved me many Tims with my old car. So I bought a new o More

by bgoodall4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Van Erem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan at check out and payment
Apr 20, 2020 -

Royal Buick GMC of Tucson responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 17, 2020

Thank you Amanda Hayes. I loved working with you. I appreciate how real my experience was. You worked very hard to make our needs to be met More

by Firuzeh Mehrabani
Recommend Dealer
Yes
Employees Worked With
Amanda Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Ivey, Quentin Almgren, Lea Ellsworth, Garrett Andreatta, Lu Fragozo
Apr 20, 2020 -

Royal Buick GMC of Tucson responded

Thank you for the great review, Firuzeh. Please come visit us if you need anything else, be it service or sales. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 16, 2020

Professional and Friendly Eric oversaw my service requests in a professional, courteous, and efficient manner. In addition, he had another issue checked and confirmed. Upon co More

by Ajo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan, Eric Talavera
Apr 16, 2020 -

Royal Buick GMC of Tucson responded

Thank you for leaving us this review. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do for you, please feel free to contact us anytime! Take care. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 15, 2020

I would rate in the NEGATIVE if it would let me!!! Justin is too busy trying to cover up the misrepresentations and inappropriate actions of how they treat their customers. Trying to put More

by jenid1204
Recommend Dealer
No
Employees Worked With
May 04, 2020 -

Royal Buick GMC of Tucson responded

Hello, we wanted to confirm that our agreement for trying to correct the situation should be completed shortly. We again apologize for any problems. We also hope everything is great with the new addition to your family. Please contact me directly if any future needs or concerns arise. Thank you, Quentin - Service Manager - 624-0481

April 14, 2020

Excellent service from beginning to end! Especially since I wasn’t even car shopping. I drove a friend and was duly impressed with his service! More

by mlhodge104
Recommend Dealer
Yes
Employees Worked With
Jason Wilson
Apr 16, 2020 -

Royal Buick GMC of Tucson responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to working with you again in the future. Have a great day! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 13, 2020

Jason was our sales person, phenomenal customer service from him. Went above and beyond to find us what we were looking for in a vehicle. Jason maintained excellent communication throughout the buying pr More

by Azfirefighter1808
Recommend Dealer
Yes
Employees Worked With
Jason Wilson
Apr 15, 2020 -

Royal Buick GMC of Tucson responded

Congratulations on the new car! We know that buying a vehicle is a big decision for most, and we’re so happy you decided to work with us. Be sure to give us a call when you are due for service or are in need of any assistance. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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