
Royal Buick GMC of Tucson
Tucson, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Excellent Service, Support Staff also goes above and beyond! Kudos to Mike our Service Rep. and Susan, cashier, receptionist, greeter and all around joy to deal with! Always a smooth, quick, painless, comfortabl Kudos to Mike our Service Rep. and Susan, cashier, receptionist, greeter and all around joy to deal with! Always a smooth, quick, painless, comfortable visit to your dealership. No unexpected surprises, fees, or hassles. Thank you! Susan, enjoy your retirement! You will be missed! More
Great Experience Roy was great to work with. No pressure. Very informative and knowledgeable about the vehicle we purchased. Would definitely recommend him if you a Roy was great to work with. No pressure. Very informative and knowledgeable about the vehicle we purchased. Would definitely recommend him if you are in the market for a new/used vehicle. Thanks for a good experience Roy! More
I have never written a review for anything before but the excellent customer service of Tristan and the manager Dan needs to be mentioned. I worked with Tristan about a week to find a SUV for myself. Not onc excellent customer service of Tristan and the manager Dan needs to be mentioned. I worked with Tristan about a week to find a SUV for myself. Not once in the entire process did I feel any sort of pressure to buy. We had been to about five other dealerships in Tucson and had only experienced this level of customer service at Royal GMC with Tristan. He listened and never tried to up sell when he knew my comfort zone. Thank you TREMENDOUSLY to both Tristan and Dan. I will be recommending you to anyone and everyone in the market for buying or leasing a vehicle. More
Highly Recommend Service Department Was so very thankful that the service department was still open during this Pandemic. My regular service writer (Chris) was out today, but Eric steppe Was so very thankful that the service department was still open during this Pandemic. My regular service writer (Chris) was out today, but Eric stepped right in and took good care of me. I was able to get my car in and serviced in an hour. Royal Buick GMC has always given me exceptional service in the 4 years I've been bringing my car to them. I wouldn't want to take my car anywhere else. Thank you so much for being such friendly and caring people. More
Great experience with Lu, Lea, and Jason. May I suggest gift cards instead of flowers. The thought was great but support the locals. Thank you. gift cards instead of flowers. The thought was great but support the locals. Thank you. More
We had a great buying experience. Jason was very polite and professional. He answered all our questions regarding the vehicle that we bought. Great service and and it was a hassle free deal! Jason, keep u and professional. He answered all our questions regarding the vehicle that we bought. Great service and and it was a hassle free deal! Jason, keep up the good work!! More
Excellent Customer Service I purchased my vehicle 3 years ago and have never had a bad experience with any of the folks that work here. I look forward to seeing Susan when I go I purchased my vehicle 3 years ago and have never had a bad experience with any of the folks that work here. I look forward to seeing Susan when I go in for oil changes as she ALWAYS has a smile on her face and is a delight to talk to. I am sad that she will be retiring in a few months and I will no longer get to see her but so happy for her. Evan is another great employee who is friendly, polite and answers all your questions. I have not had one bad encounter to date with any associate at Royal Buick. Definitely recommend. More
Thomas Wabaunsee was great help from start to finish. I told him what I was looking for and he found it, right vehicle, right color and right interior. He was very knowledgeable about all the features of t told him what I was looking for and he found it, right vehicle, right color and right interior. He was very knowledgeable about all the features of the vehicle and guided us through the process right up to driving it off the lot. I would not hesitate to recommend him and Royal Automotive Group More
Friendly and Personable Even with the pandemic situation and the dealership being short-staffed and working long hours, the employees we worked with were very friendly and pa Even with the pandemic situation and the dealership being short-staffed and working long hours, the employees we worked with were very friendly and patient. I would definitely refer anyone I know looking for a vehicle to go see Christian and Scott. They were both wonderful to work with. More