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Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,399 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
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815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,399 reviews

May 05, 2020

Excellent Service, Support Staff also goes above and beyond! Kudos to Mike our Service Rep. and Susan, cashier, receptionist, greeter and all around joy to deal with! Always a smooth, quick, painless, comfortabl More

by RLBEGONIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Van Erem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan at the desk.
May 06, 2020 -

Royal Buick GMC of Tucson responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 03, 2020

Great Experience Roy was great to work with. No pressure. Very informative and knowledgeable about the vehicle we purchased. Would definitely recommend him if you a More

by mrschreur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Ruggiero
May 06, 2020 -

Royal Buick GMC of Tucson responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 02, 2020

I love coming here everyone is so nice and helpful and they always tell me the truth about my car thank you for your service More

by Meka0516
Recommend Dealer
Yes
Employees Worked With
Eric Talavera
May 06, 2020 -

Royal Buick GMC of Tucson responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 28, 2020

I have never written a review for anything before but the excellent customer service of Tristan and the manager Dan needs to be mentioned. I worked with Tristan about a week to find a SUV for myself. Not onc More

by kori_leanne
Recommend Dealer
Yes
Employees Worked With
Daniel Ivey, Tristan Walker
Apr 30, 2020 -

Royal Buick GMC of Tucson responded

We cannot thank you enough for your wonderful review of Royal Buick GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 27, 2020

Highly Recommend Service Department Was so very thankful that the service department was still open during this Pandemic. My regular service writer (Chris) was out today, but Eric steppe More

by crdeady1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Savastano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan & Josh, Eric Talavera
Apr 28, 2020 -

Royal Buick GMC of Tucson responded

Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 24, 2020

Great experience with Lu, Lea, and Jason. May I suggest gift cards instead of flowers. The thought was great but support the locals. Thank you. More

by bpkidd1
Recommend Dealer
Yes
Employees Worked With
Lea Ellsworth, Lu Fragozo, Jason Wilson
Apr 28, 2020 -

Royal Buick GMC of Tucson responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 23, 2020

We had a great buying experience. Jason was very polite and professional. He answered all our questions regarding the vehicle that we bought. Great service and and it was a hassle free deal! Jason, keep u More

by jorge22
Recommend Dealer
Yes
Employees Worked With
Jason Wilson
Apr 24, 2020 -

Royal Buick GMC of Tucson responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jason was there to provide you with such exceptional service! Thank you again and congratulations on your new car. All the best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 23, 2020

Excellent Customer Service I purchased my vehicle 3 years ago and have never had a bad experience with any of the folks that work here. I look forward to seeing Susan when I go More

by Iris D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan, Evan Campbell
Apr 24, 2020 -

Royal Buick GMC of Tucson responded

Iris, thank you for the feedback! We are happy to hear about your positive experience at Royal Buick GMC Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 23, 2020

Thomas Wabaunsee was great help from start to finish. I told him what I was looking for and he found it, right vehicle, right color and right interior. He was very knowledgeable about all the features of t More

by Mikelefler1
Recommend Dealer
Yes
Employees Worked With
David Rupp, Garrett Andreatta, Thomas Wabaunsee
Apr 24, 2020 -

Royal Buick GMC of Tucson responded

Mike, we loved reading this review! Happy customers are our aim, and it appears Thomas really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Best regards, Todd - Royal Automotive Group, feedback@royaltucson.com

April 21, 2020

Friendly and Personable Even with the pandemic situation and the dealership being short-staffed and working long hours, the employees we worked with were very friendly and pa More

by achintis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Heredia
Apr 21, 2020 -

Royal Buick GMC of Tucson responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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