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Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,397 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
Contact Dealership

815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,397 reviews

October 22, 2020

Jason did a great job! He listened to our priorities and presented several options. He was patient and courteous! If he didn’t have an answer, he researched and got the answer! More

by CANDKWESSMAN
Recommend Dealer
Yes
Employees Worked With
Jason Wilson
Oct 23, 2020 -

Royal Buick GMC of Tucson responded

thanks for the great feedback! We're very happy that Jason was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 22, 2020

Ryan was one of the most helpful sales reps I’ve encountered. He was willing to do for me what others refused. I’m talking about giving me information I wanted in a way that was helpful to me. My wh More

by JamesN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lapotosky
Oct 26, 2020 -

Royal Buick GMC of Tucson responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Ryan and our team were helpful during your visit . If you have any questions, please don't hesitate to reach out to us again. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 21, 2020

Great people to work with, Brian and Scott are top notch. Will definitely be back in the future to buy again. Thanks Royal team, keep up the great work! More

by Cyrigolla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Benford
Oct 23, 2020 -

Royal Buick GMC of Tucson responded

Royal Buick GMC Cadillac would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 20, 2020

Brian was excellent. He made the buying process as seamless as possible. I had a unique circumstance and Brian went above and beyond to accommodate. More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lapotosky, Brian Benford
Oct 20, 2020 -

Royal Buick GMC of Tucson responded

Thank you for writing this fantastic review and for giving us such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 18, 2020

Great team at royal will definitly give my business to them brian when above and beyond to help us out !!! Thank you guys for making my first car buying experience unforgettable. More

by joselmendoza88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Andreatta, Brian Benford
Oct 20, 2020 -

Royal Buick GMC of Tucson responded

Thank you for writing this fantastic review and for giving us such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 18, 2020

Brain, and the Royal team were able to help us get approval on a vehicle. We are Thankful, for their help and patience. Brian, was great! He was kind, provided awesome service, and essential inform More

by HONEYBUNN0930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Ivey, Daniel Ivey, Brian Benford
Oct 20, 2020 -

Royal Buick GMC of Tucson responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 17, 2020

Great customer service! No hassles. Got what we needed and more . Staff was excellent. Ended up with two new vehicles versus just the one we went for. More

by Rnyrigolla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Wabaunsee, Brian Benford
Oct 20, 2020 -

Royal Buick GMC of Tucson responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 17, 2020

We found an atmosphere of Welcoming knowledgeable energetic employees as well as helpful all the way around...I like the way all the sales folk support each other and the customer! More

by Ppdeze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Benford
Oct 20, 2020 -

Royal Buick GMC of Tucson responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 14, 2020

Jason was very helpful with no pressure to buy. I would definitely recommend Royal Buick to all my friends & family. Even got some roses from them. More

by cheire999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wilson
Oct 15, 2020 -

Royal Buick GMC of Tucson responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 11, 2020

Christian is a very patient sales representative and will answer any question. Will always make time to meet and does not judge a book by its cover. Always very professional More

by Ricardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Heredia
Oct 13, 2020 -

Royal Buick GMC of Tucson responded

Ricardo, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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