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Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,397 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
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815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,397 reviews

December 05, 2020

Amanda Hayes was wonderful throughout my entire journey from emails to text messages to phone calls. The process was as smooth as smooth could be, if it was any smoother I would have been traveling on an o More

by windycity65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Trinque, Daniel Ivey, Justin Vario
Dec 08, 2020 -

Royal Buick GMC of Tucson responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 04, 2020

Brian and Manager Garett Andreatta were great to work with! Both showed a genuine desire to make sure my wife and I were completely satisfied with our purchase experience! I would definitely recommend Ro More

by Johnnylaw940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Andreatta, Brian Benford
Dec 07, 2020 -

Royal Buick GMC of Tucson responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 04, 2020

Brian, his colleague Amanda Hayes and their manager Garett Andreatta were absolutely top notch and went above and beyond for us. The whole process was smooth and we never felt the pressure that can of More

by TucsonMom5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Andreatta, Brian Benford
Dec 07, 2020 -

Royal Buick GMC of Tucson responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 02, 2020

I will not go back to royal my experience was very bad with your sales person. I was given false hopes and expectations and was lied to More

by kmartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roy Ruggiero
Dec 03, 2020 -

Royal Buick GMC of Tucson responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Regards, Todd - Royal Automotive Group, feedback@royaltucson.com

November 27, 2020

Ryan made it very easy. He listened to what we needed and made it happen in a short amount of time. A short trip is the best trip when car shopping.🙂 More

by laura3955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lapotosky
Dec 02, 2020 -

Royal Buick GMC of Tucson responded

Thank you for your great review, Laura! We're glad to have Ryan on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 23, 2020

Ryan and I have been doing the car business for 3 years and I have referred him many times to my friends and I finally bought a Buick Encore GX from him and I love his personality, he’s tenacity, and his w More

by Madisonnavid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lapotosky
Nov 25, 2020 -

Royal Buick GMC of Tucson responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 19, 2020

We had some issues with our vehicle that we paid cash!!!! We call our salesman, no response, then we called the service department , no response . We had to call twice to get someone to attend our issues wit More

by rlabrado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Van Erem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Royal Buick GMC of Tucson responded

Hi Richard, We have tried 3 times to contact you since you posted this review but have not been successful getting any replies. It is very important that you speak to Mike's boss (Quentin) so he can better understand the situation and see if there is a solution we can find to earn your business back. PLEASE contact Quentin back at 520-624-0481.

November 14, 2020

I am very impressed with the sales people I had a pleasure to deal with. Thomas and Garret where the best. I recommend this dealership More

by Dmeals1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Andreatta, Thomas Wabaunsee
Nov 18, 2020 -

Royal Buick GMC of Tucson responded

We cannot thank you enough for your wonderful review of Royal Buick GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 10, 2020

Ryan was extremely helpful! He’s an honest answer helpful salesman. He a great person to Chat to when the bank is reviewing your paperwork. He is a person I would definitely recommend my friends and family More

by Madisonnavid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lapotosky
Nov 11, 2020 -

Royal Buick GMC of Tucson responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 05, 2020

I'm always used to the Royal Cadillac staff taking care of us as we have now purchased 4 vehicles over the last few years from their group. However I must say over the course of dealing with two very aweso More

by markgrado
Recommend Dealer
Yes
Employees Worked With
Jim Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete, Ryan Lapotosky, Justin Vario
Nov 09, 2020 -

Royal Buick GMC of Tucson responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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