Back

Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,358 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
Contact Dealership

815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

Directions

By Type

Showing 1,358 reviews

August 08, 2024

José was an amazing help! Great attitude with a lot of knowledge! Loved working with him and made me buy a car that was perfect for me. More

by Sesteagacris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Royal Buick GMC of Tucson responded

Thank you for your fantastic review! We truly appreciate your kind words about our team and are thrilled to hear that you found the perfect car with José's assistance. At Royal Buick GMC Cadillac, we strive to provide exceptional service, and it's wonderful to know we made your experience enjoyable. We look forward to seeing you again soon! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

August 04, 2024

Jose gave us outstanding customerservice from start to finish, we love our 2024 Yukon!!Thankyou More

by LLYHERNANDEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Royal Buick GMC of Tucson responded

Thank you, Jose! We truly appreciate your kind words about our customer service and are thrilled to hear that you love your 2024 Yukon! It was a pleasure assisting you at Royal Buick GMC Cadillac. We look forward to seeing you again soon! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

August 02, 2024

Tried to convince me my timing cover was leaking oil. An expensive repair. Took it to an independent mechanic, and was told there was no leak. Took it back and they inspected it again. They went so fa More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Bingham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Royal Buick GMC of Tucson responded

Hi Ron, we don't have record of doing business with anyone of this name. Is there a chance you visited a different Royal dealership? If this is the right dealership, can you please contact our service manager, Jim, at jbingham@royaltucson.com Best, Todd - Royal Automotive Group, feedback@royaltucson.com

August 02, 2024

Hands down the best car buying experiences I’ve had in my life. Ryan Robb made the process seamless and he was beyond helpful with everything. We didn’t feel pressured and he truly listened to what we were l More

by Jennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Robb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Royal Buick GMC of Tucson responded

Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive car-buying experience at Royal Buick GMC Cadillac. It’s great to know that Ryan was able to assist you in finding the perfect deal while making the process feel seamless and pressure-free. Your kind words mean a lot to us. We look forward to welcoming you back for your next visit! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 25, 2024

Daniel has great customer service. He went above and beyond to help us. I would recommend him and Royal Buick . More

by Vaneta_5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Acuna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Lamey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Royal Buick GMC of Tucson responded

I appreciate your recommendation and your kind words about Royal Buick GMC Cadillac. I look forward to serving you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 24, 2024

Germaine does not communicate nor does he follow up with you. Does not answer phone calls, will not return voicemails, and becomes unresponsive via text. I have been trying to schedule service for diagnosti More

by coro3nado
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Germaine Kendrick
Jul 26, 2024 -

Royal Buick GMC of Tucson responded

We acknowledge your review and are currently looking into the events you’ve detailed.

July 23, 2024

EXCELLENT EXPERIENCE! Martin was our Salesman and he was great. Ethan was Management we dealt with as well, also very good. I'm not sure things could've gone much smoother More

by Darrell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ethan Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Royal Buick GMC of Tucson responded

Thank you, Darrell, for the fantastic review! We appreciate your kind words about Martin and Ethan. We're thrilled to hear that they provided you with an excellent car-buying experience and were able to accommodate your needs. We're looking forward to serving you again at Royal Buick GMC Cadillac. Feel free to share your positive experience with others! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 23, 2024

Jake Mullen was a stand in for Martin. I really appreciated all of the help and information Martin provided me. Being a first time buyer, Martin made me feel very comfortable and welcome. More

by Kaydee Hoff
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mullen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Royal Buick GMC of Tucson responded

Thank you, Kaydee, for choosing Royal Buick GMC Cadillac for your first car-buying experience! We're thrilled to hear that Jake and Martin were able to provide you with helpful information and made you feel comfortable throughout the process. We pride ourselves on creating a welcoming environment for all customers. Please feel free to reach out if you have any more questions or need assistance in the future. We hope to see you again soon! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 19, 2024

First and foremost, Jose is a good, down to earth and amazing person! I was truly fortunate to have him finalize the purchase of my Gladiator. His professionalism and warm demeanor made the buy a positiv More

by Mr. O
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Royal Buick GMC of Tucson responded

Thank you for choosing Royal Buick GMC Cadillac! We are thrilled to hear about your positive experience with Jose and how his professionalism made a difference in finalizing your Gladiator purchase. We look forward to assisting your daughter with her next car as well. We appreciate your kind words and trust in us. See you both next time! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 19, 2024

Jose made my car buying experience incredibly easy and relaxed. He was professional, courteous and very personable. Beyond the purchase he has been extremely helpful with any questions and concerns I have More

by CRhodes
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Royal Buick GMC of Tucson responded

Thank you for sharing your positive experience with us! We are thrilled to hear that Jose provided you with exceptional service. We appreciate your kind words and look forward to assisting you again in the future. At Royal Buick GMC Cadillac, we always strive to provide a smooth and enjoyable car buying experience. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

...
6
...