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Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,397 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
Contact Dealership

815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,398 reviews

March 28, 2021

Jason was a pleasure to work with. Very helpful in answering all of our questions. He was very thorough with explaining all the features and functions of the Buick Envision. I will refer people to h More

by betty.jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Talavera, Jason Wilson
Mar 30, 2021 -

Royal Buick GMC of Tucson responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 28, 2021

Brian was great to work with. He knew what we wanted and the payment we could work with. He did everything to help us bring home our new truck. He was friendly, courteous and fast and efficient. I would rec More

by LINEDRIVEWCX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Ivey, Travis Robinson
Mar 30, 2021 -

Royal Buick GMC of Tucson responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 27, 2021

Buying at Royal is a pleasant experience. Faster than any other dealership I've been to. Thank you, Ryan, for you patience with our many questions. More

by West
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lapotosky
Mar 30, 2021 -

Royal Buick GMC of Tucson responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 27, 2021

Jason Wilson was very professional and knowledgeable on his products. Thanks to the rest of the team who made it a pleasure to do business with Royal. More

by nicktucson4sale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wilson
Mar 30, 2021 -

Royal Buick GMC of Tucson responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 26, 2021

My husband and I were very pleased with the Cadillac’s/GMC Dealership. Aan impressive faculty to say the least and not one employee walked by us without asking if we had been helped yet! More

by Kristi.jacobs39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Andreatta, Lisa Wigginton
Mar 29, 2021 -

Royal Buick GMC of Tucson responded

Kristi, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 26, 2021

I just purchased a new GMC Sierra 2500HD from Royal. I decided to go to Royal based on my experiences with Mike in the service department, he was always straightforward and honest with me on the needs for More

by michael.lien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Van Erem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Royal Buick GMC of Tucson responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 25, 2021

Brian was very knowledgeable and helpful. I was very pleased to do business with him. He was very thorough on the purchasing of my new car. More

by Leylalia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Benford
Mar 25, 2021 -

Royal Buick GMC of Tucson responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 24, 2021

Edwin replied to an online request I filled out. He was evasive in answering any of my questions about an OTD price on a vehicle. He then scheduled an appointment for us on a Saturday morning to test driv More

by unhappy shopper
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wilson, Edwin Garcia
Mar 25, 2021 -

Royal Buick GMC of Tucson responded

Hello, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact myself or a member of the sales department to get in touch so we can work towards an understanding. Thank you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 23, 2021

I would recommend Ryan to Friends/Family because he is Professional, Discrete and down to earth. He listened to what options were important to us and worked hard to get us the best trade-in price. Overa More

by Breeze45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lapotosky, Daniel Ivey
Mar 23, 2021 -

Royal Buick GMC of Tucson responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 22, 2021

I got the luck of the draw with Ryan. Excellent experience! Recommend! Exceptionally pleased by Ryan and the Royal crew. Thanks so very very much! More

by SMRF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan at Reception, Ryan Lapotosky
Mar 23, 2021 -

Royal Buick GMC of Tucson responded

We cannot thank you enough for your wonderful review of Royal Buick GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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