Royal Buick GMC of Tucson

Jason was so helpful and patient through the entire leasing process. He explained everything that was happening, offered beverages, and even some laughs. managers stopped by several times to check on u leasing process. He explained everything that was happening, offered beverages, and even some laughs. managers stopped by several times to check on us also and the entire process was easy and not stressful at all. Thanks to all of you! More

Excellent service from Brian. Can honestly say the best service compared to other dealership services I’ve had. Brian can deffinately multitask which made service even better because we were out of the dea service compared to other dealership services I’ve had. Brian can deffinately multitask which made service even better because we were out of the dealership sooner than we thought. Explained everything in detail, but what made his service even better was his great attitude. Again excellent service and will recommend him to friends and family.! Thank you Brian! More

All I can say is WOW! I've purchased several vehicles over the years and yesterday's purchase from Royal Buick, and Garrett Andreatta; along with Amanda Hayes was the best experience I have ever had at a over the years and yesterday's purchase from Royal Buick, and Garrett Andreatta; along with Amanda Hayes was the best experience I have ever had at a car dealership. Thank you, thank you to this extraordinary team for your kindness, generosity and patience to ensure every need was met. Please, if you're looking for a new or used car, do not pass this exemplary team by! It's not often you'll come across such amazing individuals. More

It was a good experience start to finish and I am happy with the purchase of my new truck. Dave Park in the service department was great. Brian Benford and Scott Chambers are great to work with and they with the purchase of my new truck. Dave Park in the service department was great. Brian Benford and Scott Chambers are great to work with and they are true professionals. I really appreciated the no pressure environment and all the hard work Brian did in finding my truck. A special thank you to all the support staff that take care of all the details like paperwork, billing and phone calls that make Royal run smoothly. Brian thank you for your business card back in December. More

Brian and Scott Chambers were fantastic. I mean Scott chambers smelled weird but he got me an amazing deal on my truck. The interest was lower than i was quoted originally. My payment was well below my chambers smelled weird but he got me an amazing deal on my truck. The interest was lower than i was quoted originally. My payment was well below my expectations. Brian Benford had the car gassed cleaned and ready to sign documents to take the car home when i arrived. Quick painless and efficient thats the ROYAL WAY. More

Well I started my search online and I Was very interested in a 2018 Cadillac Xt5. I expressed my interest in the vehicle and I quickly received a call from Scott Abbott who is a salesman at the dealership. W in a 2018 Cadillac Xt5. I expressed my interest in the vehicle and I quickly received a call from Scott Abbott who is a salesman at the dealership. We talked and I explained the reason I was looking for a new vehicle ( I am about to get a power wheelchair and I need a vehicle that can have a class 3 hitch mounted t it in order to accommodate the weight of the rack and chair combined.) He invited me to come down and even offered to bring the car to my residence . I decided to visit the dealership. Scott met me and quickly brought the vehicle to me. Throughout the entire experience Scott was very accommodating and considerate of my handicaps. H was truly very helpful. i purchased the vehicle and he then went so far as book an appointment with U-Haul to install the hitch that I need. once in the car he paired my phone to the vehicle and connected me to on star and set it up. i transfer my insurance and he printed out my ID card. All and all I was thoroughly satisfied with my experience and I definitely would recommend this dealership and salesman. both are truly very interested in their customers satisfaction and cater to them making it a very pleasurable experience! Thanks again Scott! More

Great customer service and polite. He helped us from the start to get my moms car fast. Definitely coming back To Brian for a car. start to get my moms car fast. Definitely coming back To Brian for a car. More

I was so please with the response, follow thru, fairness and friendliness of the team at Royal that I purchase a vehicle from Thomas Wabaunsee on the phone and travelled from Phoenix to pick up the vehicle. and friendliness of the team at Royal that I purchase a vehicle from Thomas Wabaunsee on the phone and travelled from Phoenix to pick up the vehicle. Thomas followed up with me as needed, he was very responsive and attentive. My husband and I recommend this team and we will for sure buy our next Cadillac from Royal even though we have to travel from phoenix to do the transaction. Thank you so much Thomas for helping us get exactly the car, color and options we wanted. More

We need of a new truck and started searching dealerships across the nation. Though we live in Orlando we found the truck we wanted at Royal Buick GMC in Tucson Arizona. Qw called the dealership and spoke to across the nation. Though we live in Orlando we found the truck we wanted at Royal Buick GMC in Tucson Arizona. Qw called the dealership and spoke to Thomas Wabaunsee, a salesperson. We told Thomas what we were looking for and he located the vehicle for us. It was in transit to their dealership. Our communications with Thomas were great. He called us back in a timely manner and kept us updated on the vehicle. Without seeing the vehicle we put a deposit down and flew from Orlando to Tucson to purchase the truck. Thomas actually picked us up at the airport which was nice. The buying process was smooth and there were no hidden surprises. We enjoyed dealing with Thomas and the rest of the group at Royal buick. More

Jason was awesome! Very nice and very friendly! He listened to us and we were not forced to make a purchase. He was very professional and made things very easy for us. I would definitely recommend Jas listened to us and we were not forced to make a purchase. He was very professional and made things very easy for us. I would definitely recommend Jason to anyone looking to buy a new vehicle. More