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Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,378 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
Contact Dealership

815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,378 reviews

August 16, 2021

Alex Bermudez and the rest of the Royal team are the best. No hard sell, no question left unanswered, and delivered on time at agreed price. I had to replace my car quickly due to an accident that More

by Honeill54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Ivey, Tristan Walker, Alexis Bermudez, Dave Park
Aug 18, 2021 -

Royal Buick GMC of Tucson responded

We are pleased to hear that you had an excellent experience with Alex and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

August 13, 2021

I'm a customer for life with Royal Buick GMC! The service and experience of purchasing a used car was phenomenal! I have bought several vehicles new from other dealerships in my lifetime and was treated the More

by dodiegirl40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wilson
Aug 17, 2021 -

Royal Buick GMC of Tucson responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

August 12, 2021

We had been looking for a Yukon At4 in Red everywhere when we located one at Royal Buick GMC. We had to have the truck shipped to us and Gordon was able to coordinated everything start to finish over the More

by Donna C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gordon Mead
Aug 16, 2021 -

Royal Buick GMC of Tucson responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

August 11, 2021

We were referred to Ryan by one of his previous customers. I have been trying to purchase an Escalade for months with no luck. We did the entire deal via phone and remote meetings. Fantastic buying More

by Pezzelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lapotosky
Aug 13, 2021 -

Royal Buick GMC of Tucson responded

Hi and thanks for the great feedback! We're very happy that Ryan was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

August 05, 2021

She was very genuine and courteous. Never felt pressured and worked on getting me a great deal on the car I wanted. I Highly recommend her More

by Tuctowncat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Bermudez
Aug 05, 2021 -

Tuctowncat responded

Alexis Bermudez was very nice and courteous. I never felt pressured and got the car I wanted on a good deal.

August 03, 2021

Staff at Royal is friendly. Jason was awesome! I am happy that everything went smooth. Just loved all attention to detail in every step of the process. Thank you Royal Buick GMC More

by aniavalos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Wilson
Aug 05, 2021 -

Royal Buick GMC of Tucson responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

August 03, 2021

This is our 5th vehicle purchase from the Royal Dealership Family. Royal is very experienced and professional. Brian was awesome to deal with, he provided a clear expectation as to the entire proce More

by Rangerblue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Benford
Aug 05, 2021 -

Royal Buick GMC of Tucson responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

August 03, 2021

Brian was very helpful to me this was an awesome experience buying my first vehicle without hassle he answered all my questions he is the best thank you Brian More

by silver231915
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Andreatta, Brian Benford
Aug 05, 2021 -

Royal Buick GMC of Tucson responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 30, 2021

I wish I could say that I had good service from Royal GMC but it was horrible from start to finish. Chris (service advisor) did not follow through on what he said he would do. Parts (Tyler) did not follow t More

by ellaraedixon1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Savastano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler in Parts
Aug 05, 2021 -

Royal Buick GMC of Tucson responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Todd - Royal Automotive Group, feedback@royaltucson.com

Aug 07, 2021 -

ellaraedixon1 responded

I can be reached at 520-401-5835

July 28, 2021

Never had a more great experience buying as I did with Brian! He was helpful worked fast and got the loan I asked for couldn’t have asked for a better experience!! More

by jesse_07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Andreatta, Alexis Bermudez, Brian Benford
Jul 30, 2021 -

Royal Buick GMC of Tucson responded

Hello Jesse and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Brian was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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