Royal Buick GMC of Tucson

Royal literally treats their customers like royalty, sales associate was polite, professional and best of all not pushy, this dealership by far is the only one to visit if your in the market for a new o sales associate was polite, professional and best of all not pushy, this dealership by far is the only one to visit if your in the market for a new or used vehicle! Thank you for the pleasant experience Royal. More

Amanda was amazing from the start of our journey to buy ing our Escalade to the delivery of it. It was a great experience. She was very hands-on showing us exactly how the systems worked in the vehicle, ing our Escalade to the delivery of it. It was a great experience. She was very hands-on showing us exactly how the systems worked in the vehicle, She personally delivered our temporary plates and then I brought my car back in for the detailing and it was just a wonderful experience, I will be recommending Amanda to friends and family who are looking to buy a Cadillac or GM vehicle More

Good service took care of me and reached out to me after I purchased my vehicle to see if I needed anything Joe Sullivan is a man of his word! I purchased my vehicle to see if I needed anything Joe Sullivan is a man of his word! More

Was impressed with jake Mullen, his kindness and personality was great! The dealership was easy to work with. Phone conversations ahead of time helped alot personality was great! The dealership was easy to work with. Phone conversations ahead of time helped alot More

I purchased a vehicle and still 30days or so later issues are still not made right. Manager seems cold and indifferent compared to others that have assisted. Disappointed in my 2nd purchase with Cadillac are still not made right. Manager seems cold and indifferent compared to others that have assisted. Disappointed in my 2nd purchase with Cadillac More

Think my biggest positive with Jose is he is genuinely nice. When you have been around the block you pick up on sincere connection and care. Jose has that, and very much took pride on how they are well nice. When you have been around the block you pick up on sincere connection and care. Jose has that, and very much took pride on how they are well reviewed. Creating a great experience for the customers. Jose made our purchase a wonderful experience! Thank you Jose and I hope we cross paths again in the future! More

Nick was truly amazing. As soon as pulled up, he greeted us. He took care of us through the entire process. We are very grateful for his assistance and guidance. He was very As soon as pulled up, he greeted us. He took care of us through the entire process. We are very grateful for his assistance and guidance. He was very transparent about everything and didn't give false hope. We were doubtful at first because we knew our credit is not the best. But Nick was able to help us figure everything out. Thank you so much. More

Nick is amazing! A little backstory, my car was totaled and my time on my rental was coming to an end. I was so worried about how I would be able to do anything witho A little backstory, my car was totaled and my time on my rental was coming to an end. I was so worried about how I would be able to do anything without a car. I went to Royal with plans only to window shop because they had a beautiful used Toyota Venza on their lot. As soon as me and my sister arrived, Nick just so happened to be passing by and greeted us immediately. He brought the car out and we took it for a test drive, all the while being very knowledgeable about the features. As soon as we got back to the dealership, I never imagined I’d be walking out the same day with a car, but Nick made it happen. He really went above and beyond because there were definitely a few close calls with our credit not being great. I can’t thank him enough for the time he spent taking care of us and the back and forth he spent working on making the numbers work for us. He was also very transparent with everything from the numbers to the add-ons and warranties. I never felt pressured or pushed into anything like at other dealerships in the past. We are also planning on getting another used car within the next couple of years and best believe Nick is on speed-dial. More

The dealership was fantastic. Everyone was friendly and very inviting. I highly recommend Royal to anyone and everyone. Nick was amazing. He wasn’t pushy like most car salesmen I Everyone was friendly and very inviting. I highly recommend Royal to anyone and everyone. Nick was amazing. He wasn’t pushy like most car salesmen I have interacted with. He truly just wanted us to find a car that fit our family and was in our budget. More

We had a great experience with Nick at Royal Buick. My husband & I walked in with a clear idea of what we wanted and very little time in our schedules to spend messing around too much. Nick was on it. My husband & I walked in with a clear idea of what we wanted and very little time in our schedules to spend messing around too much. Nick was on it. He didn't waste any time in showing us what we wanted to see, without trying to distract us with fancier or more expensive options. He was easy to communicate and super-accessible as we spent a few days thinking over this big purchase. He's kind and friendly and we enjoyed all of our interactions with him. Thanks for all your help, Nick! More