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Royal Buick GMC of Tucson
Tucson, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I recently had the pleasure of purchasing a Cadillac with the help of Amanda, and I can’t say enough about her exceptional customer service. From the moment I walked in, Amanda was incredibly friendly, welco the help of Amanda, and I can’t say enough about her exceptional customer service. From the moment I walked in, Amanda was incredibly friendly, welcoming, and genuinely interested in understanding my needs. Her knowledge of the vehicle and the sales process was impressive, and she effortlessly answered all of my questions, providing insights and information without ever being pushy or overbearing. What truly set Amanda apart was her professionalism and respect for my preferences. She worked tirelessly to ensure I got the best deal possible, all while maintaining a completely stress-free experience. There were no unnecessary updates or pressure tactics—just genuine care and a commitment to making sure I was satisfied every step of the way. Amanda made the entire car-buying process enjoyable and easy, and I left the dealership feeling confident and thrilled with my new Cadillac. If you’re looking for a seamless, pressure-free experience with someone who truly has your best interests at heart. She’s a credit to the Cadillac team, and I highly recommend her to anyone looking for a top-notch car-buying experience. Thank you, Amanda! More
Working with Jay and Susan in service has been a very good and pleasurable experience. Their over the top customer service is exceptional. Both show the best professionalism and kindness one can expect. good and pleasurable experience. Their over the top customer service is exceptional. Both show the best professionalism and kindness one can expect. Thank you for the great service. More
Great working with Nick, great personality. Very knowledgeable about products and his trade, long and prosperous future in front of him. Will let family and friends about him and how easy to wo Very knowledgeable about products and his trade, long and prosperous future in front of him. Will let family and friends about him and how easy to work with. More
It took a loong time to find our perfect car but the search is over! So glad we went to Royal and worked with Andy. No pressure, easy going, got us a good deal. search is over! So glad we went to Royal and worked with Andy. No pressure, easy going, got us a good deal. More
A great place to go when contemplating a new car purchase. People are friendly and anxious to help in any way they can purchase. People are friendly and anxious to help in any way they can More
Did an online sale from Phoenix. It went very smooth. Very pleased with the purchase. It went very smooth. Very pleased with the purchase. More
Great place with very friendly staff. First time I was comfortable while buying a car. First time I was comfortable while buying a car. More
No salesman to greet us when arriving. We liked Daniel as a salesperson, but he was trying to handle too many deals at one time. For a cash deal it took over 6 hour to complete. We felt v We liked Daniel as a salesperson, but he was trying to handle too many deals at one time. For a cash deal it took over 6 hour to complete. We felt very pressured to purchase added warrantees for tires,, mechanical failures, and paint finishes. The detailing of the car interior was greasy and I needed to clean off the product when we got home. Overall we liked the car and felt pricing was inline with the quality. More
Nick Traynor you’re exceptional! Thank you for going the extra mile in making sure I left the dealership with a smile! Thank you for going the extra mile in making sure I left the dealership with a smile! More
Just bought a 2023 Honda Accord HYBRID from Royal. Traded in our 2015 Buick Regal that we had purchased from Royal in 2016. All of our maintenance has been done with them. I am 83 and started driving Traded in our 2015 Buick Regal that we had purchased from Royal in 2016. All of our maintenance has been done with them. I am 83 and started driving at age 13. Royal is, by far, the best dealership that we have ever had. Good work, fair prices and VERY helpful and friendly staff. An employee, and friend, Susan, introduced us to our sales person, Roger Selby. Roger took us under his wing and patiently but very skillfully took us through the anxiety-producing process of decision making. We are TICKLED with our new car! More