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Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,376 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
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815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,376 reviews

July 30, 2022

I’ve purchased three cars there in the last 6 years. Won’t go back. More

by jjprunty
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Van Erem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Royal Buick GMC of Tucson responded

We appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. We'd like the chance to speak with you and hear your feedback regarding your visit. Please contact us at your earliest convenience. Sincerely, Todd - Royal Automotive Group, feedback@royaltucson.com

July 25, 2022

I really enjoyed working with Amanda, and Christian. Buying a car is time-consuming, and it's a big decision. I appreciated that Amanda did not once make me feel pressured into buying. In fact, she p More

by Belinda P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Casanova
Jul 27, 2022 -

Royal Buick GMC of Tucson responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 07, 2022

I called and asked for pictures and nothing next time they called they said the car was sold. not good. More

by nope
Recommend Dealer
No
Employees Worked With
Brian Bitzer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Royal Buick GMC of Tucson responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 05, 2022

Scott Abbott is great at what he does and it shows. After speaking with numerous sales people from multiple dealerships, Scott stood out. He listens to his customers… not only about their car wants/nee More

by Hockey6010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Royal Buick GMC of Tucson responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 28, 2022

When my daughter & I drove up to the dealership - Amanda was there to greet us. We had the most awesome experience. Amanda is fully versed in answering questions & concerns thru every step of our purchase o More

by sdfoster524
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Royal Buick GMC of Tucson responded

Thank you for this amazing review! I really appreciate your business. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 24, 2022

I gave Scott quite the headache and he stuck with me through the entire process. He stayed patient. I was super impressed I do not have enough words to describe how thankful I am or how happy I am! Than More

by Jen.m.johnston7873
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2022 -

Royal Buick GMC of Tucson responded

Thank you for taking the time to leave us such a great review, Jen! We appreciate every hard-working member of our sales team, and we are thrilled to know Scott went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 24, 2022

Excellent experience with Spencer. BB was also great. Highly recommend Royal to my friends and family. Looking forward to working with them in the future. More

by Arnld48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2022 -

Royal Buick GMC of Tucson responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that Spencer and BB were able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 20, 2022

I would like to thank Scott Abbott for assisting us with the purchase of our new truck. He made sure that we were happy with our purchase. This would be the fourth vehicle that we have purchased from Royal More

by ray80
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Chambers,
Jun 22, 2022 -

Royal Buick GMC of Tucson responded

ray80, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Scott's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 14, 2022

Charles made my experience amazing! !!! He made sure to get everything I asked for. Thank you !!!! I will be a returning customer. More

by frances_35_burns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Kincaid
Jun 16, 2022 -

Royal Buick GMC of Tucson responded

Thank you for this amazing review! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 12, 2022

Excelente trato todos muy amables y me ayudaron en todo para que fuera más fácil More

by Hectorzony50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Royal Buick GMC of Tucson responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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