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Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,358 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
Contact Dealership

815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,358 reviews

October 18, 2024

No salesman to greet us when arriving. We liked Daniel as a salesperson, but he was trying to handle too many deals at one time. For a cash deal it took over 6 hour to complete. We felt v More

by bobmorehouse1937
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Daniel Acuna
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Royal Buick GMC of Tucson responded

Thank you for sharing your experience with us. We understand the concerns you've raised regarding the lack of greeting upon arrival and the lengthy process for your cash deal. We appreciate your feedback about Daniel and your experience working with him. It's great to hear that you liked the car and found the pricing fair. We take pride in our vehicles and want to ensure our customers are satisfied. If you have further concerns about the detailing or any other aspect of your purchase, please feel free to reach out to me directly. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 17, 2024

Nick Traynor you’re exceptional! Thank you for going the extra mile in making sure I left the dealership with a smile! More

by Rosa B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Traynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Royal Buick GMC of Tucson responded

Thank you for your wonderful review, Rosa! I truly appreciate your kind words about Nick and I am thrilled to hear that he went the extra mile for you at Royal Buick GMC Cadillac. Your satisfaction is our top priority, and I'm glad to know you left with a smile. I look forward to seeing you again soon! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 16, 2024

Just bought a 2023 Honda Accord HYBRID from Royal. Traded in our 2015 Buick Regal that we had purchased from Royal in 2016. All of our maintenance has been done with them. I am 83 and started driving More

by reedmerino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Selby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Royal Buick GMC of Tucson responded

Thank you so much for your wonderful review! I truly appreciate your loyalty to Royal Buick GMC Cadillac over the years. I am thrilled to hear how much you love your new 2023 Honda Accord Hybrid and that Roger was able to make the process smooth and enjoyable for you. Your kind words about our team, especially Susan and Roger, mean a lot to me. I look forward to seeing you again for any future needs! Enjoy your new car! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 14, 2024

From start to finish Nick was hands down the best salesman I have worked with. The full experience was amazing. Drove from NM and it was well worth it. Great job!! More

by Darron.johnson314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Traynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Royal Buick GMC of Tucson responded

Thank you so much for your fantastic review, Darron! I'm thrilled to hear that you had an amazing experience with Nick at Royal Buick GMC Cadillac. It's wonderful to know that your trip from NM was well worth it. I appreciate your kind words and look forward to welcoming you back in the future! Safe travels! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 04, 2024

We have been customers of Royal for years and so far no disappointments. Spencer was great, went above and beyond to help us. More

by Sgt. Tracy Sisson, Ret.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Royal Buick GMC of Tucson responded

Thank you for your kind words! We truly appreciate your loyalty to Royal Buick GMC Cadillac over the years. It's wonderful to hear that Spencer provided excellent service and went above and beyond to assist you. We're thrilled to have you as part of our family and look forward to serving you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 03, 2024

Jake and the whole experience was great! We felt welcomed and he kept us updated at all times. The process was shorter than we anticipated, which was a pleasant surprise. I had a couple issu More

by Anthony S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Royal Buick GMC of Tucson responded

Thank you for your wonderful review! We’re thrilled to hear that your experience with Jake and the Royal Buick GMC Cadillac team was so positive. It’s great to know that our communication and service exceeded your expectations and that we could assist you promptly with your car issues. We truly appreciate your feedback and your kind words about our service department. We look forward to seeing you again soon! Drive safe! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 02, 2024

Amanda is wonderful to work with. She kept me updated on the status of my order throughout the process. She is very knowledgeable and made the car buying process easy! I would recomm More

by michellestine1
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Royal Buick GMC of Tucson responded

Thank you so much for your kind words about Amanda! I am thrilled to hear that she provided you with excellent service and made the car buying process easy for you at Royal Buick GMC Cadillac. Your recommendation means a lot to me! I look forward to serving you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

September 30, 2024

Amanda is amazing! She was extremely kind, super helpful, and has such a bright spirit. More

by gabyt2023
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Royal Buick GMC of Tucson responded

Thank you, Amanda! We truly appreciate your kind words about your experience with us at Royal Buick GMC Cadillac. We're glad to hear that our team made a positive impact and that you felt well taken care of. We look forward to welcoming you back soon! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

September 30, 2024

Service to autos is beginning to take to long. This last time I had car towed in and it took one full week to get my auto returned Tim kept in informed and did it nicely. I used to be able to sh More

by IRALLISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Royal Buick GMC of Tucson responded

Hi Allison, Thank you for writing in - We are researching your service history and someone will be calling you soon to review your situation. We really want to make sure we are doing everything possible for exceeding your expectations, so your feedback is super valuable to learn about any other ways we may be missing that mark and make the situation better in the future.

September 28, 2024

Amanda has great customer service. She was very professional, patient and knowledgeable. She explained all the features of my new car to make my transition smooth. Thank you, Amanda More

by petrina.marie.smith
Recommend Dealer
Yes
Employees Worked With
Amanda Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Royal Buick GMC of Tucson responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our team at Royal Buick GMC Cadillac. It’s fantastic to know that our professional and knowledgeable staff made your transition smooth. We look forward to seeing you again and hope you enjoy your new car! Best, Todd - Royal Automotive Group, feedback@royaltucson.com