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Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,376 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
Contact Dealership

815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,376 reviews

January 18, 2023

Royal Buick GMC is a very professional, courteous, friendly and happy dealership. Our experience with Derek Deckens and the Royal Team left us completely satisfied in every way. More

by lars_klarson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derek Deckens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Campos - 5 Star Rating
Jan 19, 2023 -

Royal Buick GMC of Tucson responded

Thank you so much for the wonderful compliments! I couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 13, 2023

Whenever we bring any vehicle in, Chris treats us like we are the most important people there. If there is a larger repair needed, he keeps us in the loop throughout the process. More

by jodschultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Van Erem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Savastano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Royal Buick GMC of Tucson responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 13, 2023

We have purchased our last five vehicles from Royal. Straight forward, easy to work with, knowledgeable and friendly staff assisted by hard working and dedicated managers makes car buying enjoyable. More

by jodschultz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad El Farmaoui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Royal Buick GMC of Tucson responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 12, 2023

As senior citizens, we have purchased many vehicles over the years and our experience with Derek Deckens and Royal Buick was, by far, the best car-buying experience we have had. Derek was extremely knowled More

by DEREK.MOIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Deckens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Royal Buick GMC of Tucson responded

Derek, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 09, 2023

Our experience with Mr. Derek Deckens went very well . He helped us very well through the process of completing our lease transaction . Derek was very courteous , helpful More

by davmore65
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Deckens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Royal Buick GMC of Tucson responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 29, 2022

Derek has been a wonderful sales person and wonderful person in general. I have wanted a truck for several years now but with chip shortages and limited inventory I did not get one till a few weeks ago. More

by jeyw21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Deckens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Royal Buick GMC of Tucson responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Derek's efforts have made the difference in your vehicle-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 23, 2022

I had a great experience at royal gmc dealership. We found a vehicle that worked for us Ryan was easy to work with and wasn't pushy I would definitely recommend Ryan and the dealership royal to anyon More

by Ogonzo1987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Robb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Foley
Dec 23, 2022 -

Royal Buick GMC of Tucson responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 23, 2022

Excellent service from the second I walked onto the lot-really appreciate the family atmosphere, attention to detail, and willingness to listen to my needs! More

by Christianmohermd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karelly Mendoza
Dec 27, 2022 -

Royal Buick GMC of Tucson responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let me know if I can help you with anything else. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 23, 2022

We purchased a new 2500 GMC from Royal and had the privilege of working with Amanda Hayes. She completed our sale and set us up with all the apps on our phones! What a great help! The extra parts we o More

by Robin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Royal Buick GMC of Tucson responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 20, 2022

Amanda Hayes was the best salesperson we have ever dealt with. She made the car buying experience actually enjoyable. Did most of the deal from home and then went in for the final paperwork and delivery o More

by tswanson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Royal Buick GMC of Tucson responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Amanda's efforts have made the difference in your vehicle-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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